Zig.ai

The agents act in named systems. The platform page says Zig "Connects to your CRM, inbox, calendar, and Slack in minutes" and names Salesforce, Gong and Apollo, with sending through "Gmail, Outlook, or your existing outreach tools"; a CRM Sync agent keeps the CRM current, and the Enterprise page adds CRM, email, marketing, ERP and document sources.

The pricing page includes a dialer, AI outbound email and AI LinkedIn outreach on every plan. No integration catalog or connector documentation is published, and connectors Zig listed earlier (HubSpot, Pipedrive, Microsoft Teams, Instantly, HeyReach) no longer appear on the pages. WhatsApp and SMS outreach are sold as a Multi-Channel add on for every Team plan.

Sourcezig.ai/platform, zig.ai/enterprise and zig.ai/pricingread 2026-10-01

Multiple agents share the work, each with its own job. The platform page says "Every workflow runs on a team of AI agents built for a specific job" and names six: Research, Outreach, Meetings, Follow-Up, CRM Sync and Pipeline, covering research, outreach, meeting prep, follow up, CRM updates and pipeline work, with Zig running in the background so nothing falls through. The pages describe the team, not how handoffs between agents are configured or changed.

Sourcezig.ai/platform and zig.ai/how-it-worksread 2026-10-01

Zig integrates with existing data including CRM, proprietary documents, and SaaS platforms, and an initial agent analyzes historical data to build a foundational intelligence layer that grounds actions per the Business Wire launch.

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A person approves before an action commits, stated as a product rule. The platform and how it works pages say "Your reps stay in control": Zig drafts, prepares and proposes, and "your reps approve before anything goes out". The home page states the tiering, "Complex actions require approval. Simple ones just happen.", and a customer quote shows the mechanism, an approval card waiting for the rep and approved with one tap.

Sourcezig.ai, zig.ai/platform and zig.ai/how-it-worksread 2026-10-01

The pricing page lists SOC 2 Type II compliance on the Enterprise plan, and the site footer links a hosted trust portal at trust.zig.ai under the label Security. No customer-facing access surface appears on the home, platform, how it works, Enterprise or pricing pages; no single sign-on, role-based access control or admin permission model is named, and the Enterprise page's "Governed" is a word without a control behind it. The trust portal's contents are not described on the public pages.

Sourcezig.ai/pricing, zig.ai/enterprise and trust.zig.airead 2026-10-01

Every execution is visible, reviewable and reversible, Zig states, and reversibility implies a per-action record: undoing an action requires knowing what the agent changed and where. No run history interface, decision trace or reasoning record is documented, so the published record covers what the agent did rather than why, and the verification through system logs that the launch announcement describes may draw on the systems the agent acted in rather than Zig's own trail.

Sourcezig.ai and the March 2026 launch announcementread 2026-09-01

No memory construct is published: the platform page no longer describes a living memory layer and carries no memory language. What remains is one learning sentence on the home page, "Every call, email, and deal adds to what your assistants know about your team, your buyers, and what closes", with the how it works page adding that at month 12 the assistants know the pipeline better than a new hire; that is a learning claim with no mechanism behind it. Buyer context assembled for meeting prep comes from the CRM and connected tools, the business record rather than agent memory.

Sourcezig.ai, zig.ai/platform and zig.ai/how-it-worksread 2026-10-01

The customer chooses where Zig runs. Under Flexible Hosting the Enterprise page says "Host Zig in our cloud or yours" and names AWS, Azure and Google Cloud, "public or private", which puts a deployment in the buyer's own cloud account on any of three providers alongside the vendor hosted service. The option is stated in one line on the Enterprise page, with no documentation of how a customer cloud deployment is set up, and no region list is published for the hosted service.

Sourcezig.ai/enterpriseread 2026-10-01

Zig names agent roles inside one team and sells one add-on agent. The platform and how it works pages say every workflow runs on a team of AI agents built for a specific job, Research, Outreach, Meetings, Follow-Up, CRM Sync and Pipeline, and the pricing page sells an AI Agent Inbound Engine as an add-on on Starter and Growth and includes it on Enterprise.

The six roles work together on every workflow and the customer never selects among them, the Inbound Engine is one selectable agent rather than a set, and plan inclusions such as meeting prep, transcription and LinkedIn outreach are entitlements of one product. ZigScribe, a separately launched conversation agent, no longer appears on the pages, and the agents are described on marketing pages without documentation.

Sourcezig.ai/platform, zig.ai/how-it-works and zig.ai/pricingread 2026-10-01

Zig detects buyer intent from real time signals such as proposal views, email opens, and meeting sentiment, listens during calls, and accepts commands across voice, Slack, text, and email per zig.ai and the mobile app blog.

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Zig describes itself as AI infrastructure at its core, but no customer-selectable model or model routing is documented.

Sourcezig.ai/platformread 2026-10-01

Nothing callable from outside is documented. No API reference, endpoint, authentication scheme, SDK or MCP server appears on the site, and there is no developer or documentation surface. Zig's integrations reach into the CRM, inbox and Slack rather than offering a way for a customer to build on Zig, and the voice, Slack, text and email command surfaces are ways a rep talks to the product, not interfaces another system calls.

Sourcezig.ai/platform and the zig.ai siteread 2026-09-01

The site asserts a learning loop and names what feeds it. The home page says "Every call, email, and deal adds to what your assistants know about your team, your buyers, and what closes", and the how it works page calls the result a compounding effect, with the assistants knowing the pipeline better than a new hire by month 12. Nothing documents what the loop tunes, how a change is measured, or a surface where a revenue leader tests or reviews agent quality.

Sourcezig.ai and zig.ai/how-it-worksread 2026-10-01

No browser driving or computer use capability is documented; Zig executes through integrations and communication channels rather than operating a browser or GUI.

Sourcezig.ai/platformread 2026-10-01