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Default

Also known as: Default.com, Default 2.0, Dot by Default

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GTM / revenue agentindependentVerified 2026-06-30

Inbound revenue orchestration platform that unifies CRM, forms, and enrichment into one control layer and runs AI routing, scheduling, qualification, and workflows.

Default is an inbound revenue orchestration platform that positions itself as the control layer beneath a company's go to market stack. Revenue teams typically stitch together separate point tools for forms, routing, scheduling, enrichment, and qualification, which Default calls the Frankenstack, and the result is fragmented data, broken handoffs, and lost pipeline. Default replaces that with one system that unifies data from the CRM, website, forms, enrichment vendors, ad platforms, and conversation tools into a single identity resolved model in real time, then runs the workflows that act on it. It runs on top of Salesforce, HubSpot, and existing tools rather than replacing them, and reports raising an additional four million dollars led by 8VC alongside the launch of its Default 2.0 platform.

In one pass, a Default workflow can enrich a form submission with waterfall data, qualify and score the lead, route it to the right rep by territory and segment, and present a calendar for instant booking, then write the result back to the CRM. The same governed logic powers inbound demo routing, product led signup qualification, outbound handoffs, and event follow up, so rules do not have to be rebuilt in ten places. Its Object Manager acts as the source of truth for how revenue objects and fields are defined across every integration and workflow, and a no code builder pushes changes across all connected workflows at once.

Default has moved toward an agentic model. Dot turns plain language requests into working systems, building tables, views, and workflows for reps, admins, and leaders, and an AI routing agent lets teams define territories and segments in natural language once and apply them everywhere, making assignment decisions in under four hundred milliseconds. Agents propose changes a human approves before they ship, and any action rolls back in one click. Underneath sits real governance: versioning, testing, guardrails, and end to end observability with logs, traces, and alerts across forms, schedulers, signups, and campaigns, so a misrouted lead is caught before it costs pipeline. Default even watches for what did not happen, alerting reps when a high intent visitor abandons the scheduler.

Default is deliberately inbound focused. It is not a conversational chatbot or an outbound prospecting tool, and third party enrichment such as Clearbit or Apollo is billed separately. Pricing combines a platform fee of around five hundred dollars a month, which covers the routing engine, workflow builder, and integrations, with per seat pricing of about twenty dollars a month for scheduling only and forty five dollars for full routing and scheduling, while editor and admin seats are free. The company markets three plans, with the higher Studio and Scale tiers unlocking the full feature set, and directs buyers to a demo for complete pricing. The five hundred dollar floor makes it a stronger fit for scaling and mid market teams than for very small startups.

Vendor details

Canonical URL

https://www.default.com

Category

GTM / revenue agent

Subcategory

Inbound revenue orchestration and routing platform

Funding status

Independent, venture backed. Raised an additional $4 million led by 8VC alongside the launch of Default 2.0, its inbound orchestration platform.

Company status

independent

Use cases & customers

Primary use cases

inbound lead routingmeeting schedulinglead enrichment and qualificationrevenue workflow orchestrationGTM data unification

Target customers

RevOps teamsB2B sales and marketing teamsmid-market

Deployment options

SaaS

Integrations

Unifies and acts on the revenue stack as an orchestration layer, with bi directional integrations to Salesforce, HubSpot, Marketo, and Attio, enrichment vendors (Clearbit, Apollo), ad platforms, calendars, website forms, warehouses, Slack, and tools like Clay and Amplemarket via webhook, running on top of existing systems rather than replacing them.

In practice

A prospect submits your demo form. Default instantly enriches it, qualifies and scores the lead, routes it to the right rep by territory, and presents a calendar to book, all in one pass.

Your routing rules live in five tools and keep breaking. In Default you define territories in plain language once, and the AI routing agent applies them everywhere, with changes you approve and can roll back.

A high intent visitor signs up for your product but never talks to sales. Default enriches and qualifies the signup, then alerts an SDR in Slack to reach out within minutes.

Capability coverage

6.5 / 14 capabilities · 46%

Integrations & Tool CallingUnifies and acts on a broad set of revenue tools (Salesforce, HubSpot, Marketo, Attio, Clearbit, Apollo, ad platforms, calendars, forms, warehouses, Slack) as an orchestration layer with bi directional sync and webhook actions, comprehensive integration and tool calling. Full
Workflow OrchestrationCore product. A no code workflow engine that enriches, qualifies, routes, schedules, and updates the CRM in one pass with conditional logic, powering inbound routing, PLG qualification, and handoffs as the orchestration layer for revenue teams. Full
Knowledge Grounding & RAGUnifies revenue data into an identity resolved model and lets the Dot agent answer plain language questions over it, plus waterfall enrichment grounding, a retrieval and grounding capability, though it is over structured revenue data rather than a document RAG product. Partial
Human Oversight & GuardrailsAgents propose changes a human approves before they ship, with one click rollback, plus versioning, testing, and guardrails for safe AI workflow deployment, a strong human oversight and governance gate, though not a runtime content blocking enforcement engine. Partial
Security, Identity & GovernanceProvides strong data and workflow governance (a source of truth object model, source priorities, versioning, role based editor and admin seats, and deployment guardrails), though documented infosec certifications and SSO were not found. Partial
Observability & AuditabilityEnd to end observability with logs, traces, and alerts across forms, schedulers, signups, and campaigns, tracking every enrichment run and routing decision and even alerting on what did not happen, a comprehensive observability and auditability layer. Full
Memory & State PersistenceMaintains a persistent identity resolved data model, but this is a database and source of truth rather than a distinct agent memory or state persistence layer. Unable to verify
Deployment & Data ResidencyDelivered only as a cloud SaaS control layer; it connects to warehouses but offers no self host, on premises, or in VPC deployment option. Unable to verify
Prebuilt Agents, Templates & PacksShips prebuilt agents (Dot and the AI routing agent) and templates for common motions like inbound demo routing, PLG qualification, and event follow up, reusable starting points, though it is a builder rather than a packaged agent marketplace. Partial
Triggers & Channel CoverageRich inbound triggering (form submissions, website intent and session tracking, product signups, scheduler abandonment, and webhooks) drives its workflows, broad triggering, though it orchestrates inbound routing rather than sending multichannel outbound. Partial
Model Flexibility & RoutingIts AI agents use models internally but no user facing model choice or routing gateway is documented. (Routing here refers to lead routing, not model routing.) Unable to verify
APIs, SDKs & MCP ExtensibilitySupports webhooks (sending to Clay, triggering Amplemarket, pushing data in) and exposes tables, workflows, and routing to agents, plus a browser extension, extensibility surfaces, though a documented public API, SDK, or MCP server was not confirmed. Partial
Testing, Debugging & OptimizationProvides workflow versioning and testing for safely deploying AI workflows, plus the observability needed to debug routing and enrichment issues, a real testing and debugging capability, though not a dedicated agent evaluation framework. Partial
Browser & Computer UseOffers a browser extension that brings routing into rep workflows, but this is a productivity extension rather than agent driven browser automation or computer use. Unable to verify

Recent platform changes

No recent material changes tracked yet.

Pricing

Platform fee ~$500/mo + seats (~$20/mo scheduling, ~$45/mo routing+scheduling; admin seats free) · 3 plans (Studio/Scale unlock full features) · demo-led

Monthly platform fee plus per-seat (scheduling vs routing+scheduling); three plan tiers; third-party enrichment billed separately

Public — partialMedium variable cost

Included quota

Platform fee ~$500/mo (base access to routing engine, workflow builder, and integrations). Per-seat: scheduling-only ~$20/mo, routing+scheduling ~$45/mo; editor/admin seats free. Three plans (base plus Studio and Scale; the higher tiers unlock the full AI SDR feature set). Third-party enrichment (Clearbit, Apollo) billed separately. Example: 5 routing+scheduling + 2 scheduling-only = ~$765/mo.

What is public

The platform-fee-plus-seat structure and approximate seat prices are documented by third parties; exact plan (Studio/Scale) prices and enterprise terms are demo-led.

Billing mechanics

Monthly platform fee plus per-seat charges (scheduling vs routing+scheduling), across three plan tiers; editor/admin seats free; third-party enrichment billed separately.

Cost watchouts

Third-party enrichment (Clearbit, Apollo) is billed separately and scales with volume. The full feature set requires the higher plan tiers, and seat costs add up as the team grows. The $500/mo platform fee applies before any seats.

Variable cost rationale

The platform fee and per-seat pricing are predictable, but total cost grows with seat count and plan tier, and third-party enrichment (Clearbit, Apollo) is billed separately and scales with volume, so enrichment-heavy usage adds variable cost outside the Default subscription.

Additional watchouts

The ~$500/mo platform floor is steep for very small startups. Default is inbound-only (no outbound prospecting, no conversational chatbot), and third-party enrichment is billed separately. Full AI SDR functionality requires the higher Studio or Scale plans.

Overage / add-ons

Cost scales with the number and type of seats; enrichment consumption is billed by the third-party providers you connect.

Sales call required

Yes — required for paid access

Free / trial

No public free tier or self-serve trial; demo-led. Editor/admin seats are free within a paid account.

Lowest paid plan

Platform fee ~$500/month (routing engine, workflow builder, integrations) plus per-seat (scheduling ~$20/mo, routing+scheduling ~$45/mo; editor/admin seats free)

Commercial notes

Positioned as a consolidation play, replacing separate routing (LeanData), scheduling (Chili Piper), forms, and enrichment tools with one control layer, which can be competitive on total cost for mid-market teams despite the $500 floor.

Key ambiguities

Exact Studio and Scale plan prices are not public; the documented fee and seat figures are third-party, and pricing is demo-led.

Cancellation / refund

Not detailed publicly; demo-led commercial terms.

Support SLA / resale

Demo-led onboarding; governance features (versioning, testing, guardrails) and observability are part of the platform. Editor/admin seats free.

Missing data

Exact prices for the Studio and Scale plans and enterprise pricing are not public; the $500 platform fee and seat prices come from third-party reporting.

Verified 2026-06-30

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Researched from public vendor sources. See Methodology.