Otel AI

Otel AI is an AI co-worker built exclusively for hotels. It connects a hotel's existing systems (PMS, RMS, POS, payroll, comp set, procurement and more, over 100 systems including Opera, Guestline, IDeaS, and Duetto) into one operational layer that runs continuously, watching every system, understanding the hotel's rules and context, and turning what is changing into action before it becomes a problem. To the team it feels like one colleague, but behind the scenes specialised agents for revenue, operations, payroll, procurement, and guest experience share context and check each other's work. Teams describe tasks in plain language, and automated Flows such as a daily pricing analysis, a payroll alert, or a board pack run on their own and deliver finished output to the inbox. Every answer is grounded in the hotel's own systems and traceable to source, every action stays under human control, and each decision builds the hotel's operating memory so knowledge does not leave when people do. Otel is ISO 27001 certified and GDPR compliant, keeps data in the client's environment, onboards in about three hours, and has reported measurable RevPAR gains at live hotels. Founded in Dublin in 2025, it has raised EUR 2.8 million.