Oracle
Oracle's agents built into Fusion Applications: AI Agent Studio for building, testing and deploying agent teams, with customer-selected models, contextual memory, and execution inside the suite's own approval hierarchies.
Oracle builds its agents into the applications customers already run. AI Agent Studio is the development platform inside Fusion Applications where agents and agent teams are configured, tested and deployed, and Fusion Agentic Applications are the finished article: teams of agents that plan, reason and execute across finance, HR, supply chain and customer experience rather than handing back a recommendation.
The studio's workflow orchestration coordinates multi step, multi agent execution with rules controlling how work moves between steps, built in logic and human oversight, and the Agentic Applications Builder composes Oracle, partner and external agents into an application in a natural language environment.
Agents are grounded in the customer's own material through secure access to Fusion's knowledge stores and through content intelligence, which brings unstructured documents together with transactional data. They carry contextual memory across interactions and share context with each other, and the customer picks the model: Oracle supports selecting among OpenAI, Anthropic, Cohere, Google, Meta and xAI.
Oversight is the part Oracle leans on hardest. Agents execute inside the approval hierarchies, policies and permissions the suite already enforces, and approval workflows are a named platform capability. The shipped agents show it in use, with a salary change routed through the standard approval process and an approval recommendation an approver can accept, have written up, or override with their own rationale for the audit record. Monitoring and observability give real time visibility into agent behavior, and an ROI dashboard reports outcomes agent by agent.
Agents are reachable from outside the suite through a documented asynchronous invocation API authenticated by OCI identity, and from other agents through A2A connectors. MCP support lets agents draw on third party data and tools. It runs on Oracle Cloud Infrastructure, whose published estate spans 41 regions in 26 countries alongside an EU Sovereign Cloud, government regions, and Dedicated Region in a customer's own data center. AI Agent Studio is included with a Fusion Applications subscription at no additional cost.
Vendor details
Canonical URL
https://www.oracle.com/applications/fusion-ai/
Category
Enterprise operations agent
Subcategory
Platform — AI Agent Studio and Fusion Agentic Applications
Company status
independent
Use cases & customers
Primary use cases
Target customers
In practice
A change needs a person's sign-off before it lands. Oracle's agents run inside the approval hierarchies the suite already enforces, and the approver can accept the recommendation, have the rationale written up, or override it with their own reasoning for the audit record.
You want agents on your own data, not generic answers. Agents get secure access to Fusion's knowledge stores, and content intelligence brings unstructured documents together with transactional data so the answer comes from your material.
Your team has a view on which model suits which job. AI Agent Studio lets you select among six named model providers rather than accepting one the vendor picked.
Agentic Index coverage score
12.0 / 14 capabilities · 86%
| Integrations & Tool Calling | Full |
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Agents reach the customer's systems three documented ways. Inside the suite, they get secure access to the knowledge stores, tools and APIs of Fusion Applications. MCP support extends agent capabilities with third party data and tools through external systems. A2A agent cards let agents communicate and pass context to third party agents over standardized connectors. A credential store in AI Agent Studio manages API keys and authentication tokens, so agents reach external services without exposing them. Sourceoracle.com/news/announcement/ai-world-oracle-expands-ai-agent-studio-for-fusion-applications-with-new-marketplace-llms-and-vast-partner-network-2025-10-15read 2026-09-17 |
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| Workflow Orchestration | Full |
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Workflow orchestration coordinates multi step, multi agent execution with rules that control how work moves between steps, built in logic and human oversight. The Agentic Applications Builder composes Oracle, partner and external agents into workflows in a natural language environment without traditional development. Fusion Agentic Applications are teams of agents that plan, reason and execute across finance, HR, supply chain and customer experience rather than running a single task. Sourceoracle.com/news/announcement/oracle-expands-ai-agent-studio-for-fusion-applications-with-agentic-applications-builder-2026-03-24read 2026-09-17 |
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| Knowledge Grounding & RAG | Full |
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Agents are grounded in the customer's own material rather than the model alone. Oracle states the aim as turning siloed departmental knowledge into unified enterprise intelligence that grounds agents in current, accurate information. Agents get secure access to the knowledge stores of Fusion Applications along with unified enterprise data, workflows, policies and transactional context. The March 2026 content intelligence release brings unstructured first and third party data together with transactional data so agents can act on it. Named agents answer from the customer's knowledge repository and fall back to the model only where the company has no content. Sourceoracle.com/applications/fusion-airead 2026-09-17 |
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| Human Oversight & Guardrails | Full |
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Approval workflows and oversight controls are a named platform capability, and human oversight is one of the controls inside the new workflow orchestration rules. Agents execute within the customer's existing approval hierarchies, policies and permissions rather than around them. The shipped agents show the gate in use. A salary change agent routes the transaction through the standard approval process with security validation. An approval agent presents a recommendation the approver can accept, have written up as a composed rationale, or override with their own reasoning to strengthen the audit record. Sourceoracle.com/applications/fusion-airead 2026-09-17 |
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| Security, Identity & Governance | Full |
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Attestations and certifications appear on Oracle's own cloud compliance pages, which name ISO/IEC 27001 for information security management, ISO/IEC 27017 for cloud specific controls, ISO/IEC 20000-1, FedRAMP with a pointer to the authorizations on the FedRAMP Marketplace, HIPAA, Germany's C5, Australia's IRAP and Hosting Certification Framework, and France's HDS certification for health data. On the agent layer, agents operate inside the suite's existing permissions and approval hierarchies, with governance and auditability named as platform components. Sourceoracle.com/corporate/cloud-complianceread 2026-09-17 |
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| Observability & Auditability | Full |
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Monitoring and observability give real time visibility into agent behavior and performance in production, which is visibility into the agents themselves. Oracle names auditability and governance as built in alongside them. An agent ROI dashboard reports outcomes per agent across workflows, teams and business functions, so behavior is reported agent by agent rather than only for the whole estate. Retention terms and export to an external monitoring system are not documented. Sourceoracle.com/news/announcement/oracle-expands-ai-agent-studio-for-fusion-applications-with-agentic-applications-builder-2026-03-24read 2026-09-17 |
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| Memory & State Persistence | Partial |
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Contextual memory is a named platform capability. Agents remember context across interactions, workflows and agent collaboration, only the memories relevant to a specific task are retrieved, and agents can share context with each other to coordinate. That documents persistence and scoping. No surface is documented where a user or administrator can view, edit or delete what an agent has retained. The same capability also includes learning from user behavior, which is absorbed learning rather than state anyone can inspect. Sourceoracle.com/news/announcement/oracle-expands-ai-agent-studio-for-fusion-applications-with-agentic-applications-builder-2026-03-24read 2026-09-17 |
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| Deployment & Data Residency | Full |
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Oracle publishes a named region estate of 41 cloud regions across 26 countries. Commercial regions sit beside an EU Sovereign Cloud whose regions (Frankfurt and Madrid) are operated entirely within the European Union and separated from the commercial estate to align with EU sovereignty and residency requirements. Government regions serve the United States, the United Kingdom and Australia, and Dedicated Region places a full region in the customer's own data center. Region availability for Fusion Applications and AI Agent Studio is not listed separately. Sourceoracle.com/cloud/public-cloud-regionsread 2026-09-17 |
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| Prebuilt Agents, Templates & Packs | Full |
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Oracle's own prebuilt agents are listed across the Fusion suite, each with the work it does. Among them are agents that monitor contract health and margin risk, build renewal briefs, coordinate scheduling and absence cover, automate interview scheduling and flag stalled requisitions, audit change orders, and guide supplier onboarding against policy. Preconfigured agent and agent team templates in AI Agent Studio are instantiated, configured and deployed, or used as the starting point for a customer's own. The AI Agent Marketplace adds Oracle validated partner templates seeded into the studio. Sourceoracle.com/applications/fusion-airead 2026-09-17 |
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| Triggers & Channel Coverage | Partial |
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Agents deploy into the Fusion workflow itself, and Oracle states that Fusion Agentic Applications do not have to wait for instructions. Several shipped agents are described as watching a data surface continuously. One monitors accounts and opportunities and highlights changes or risks, another monitors contract health and margin risk, and another monitors team learning needs to anticipate compliance gaps. No schedule, webhook, event or monitoring configuration is documented, so the autonomous side is asserted agent by agent rather than specified. Sourceoracle.com/applications/fusion-airead 2026-09-17 |
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| Model Flexibility & Routing | Full |
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In its 15 October 2025 announcement, Oracle states that AI Agent Studio enables customers and partners to select the best performing large language model for their business needs, with support for OpenAI, Anthropic, Cohere, Google, Meta and xAI. The choice is the customer's across six named providers rather than vendor side routing. The March 2026 release adds multimodal capability, so agents process and generate images, audio and video as well as text. Sourceoracle.com/news/announcement/ai-world-oracle-expands-ai-agent-studio-for-fusion-applications-with-new-marketplace-llms-and-vast-partner-network-2025-10-15read 2026-09-17 |
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| APIs, SDKs & MCP Extensibility | Full |
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Oracle documents access to Fusion Applications agents from other Oracle applications and from external applications through the /invokeAsync API. Calls are authenticated through OCI Identity and Access Management with an OAuth 2.0 bearer token and a two way trust built from confidential applications on each side. A2A agent cards let external agents collaborate over standardized connectors. Fusion Agentic Applications are built with both no code and pro code capabilities, and Oracle publishes a public Fusion AI Studio GitHub repository for developers. Sourcedocs.oracle.com/en/cloud/saas/fusion-ai/aiaas/access-agents-beyond-fusion.htmlread 2026-09-17 |
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| Testing, Debugging & Optimization | Full |
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Testing and validation is a named platform capability. AI Agent Studio carries a built in evaluation framework to evaluate agent quality, performance and behavior, and a prompt playground supports testing and debugging of agent behavior before agents are scaled in production. Oracle describes the platform throughout as one for building, testing and deploying agents. The mechanism underneath is not documented, since no test set, fixture, dataset or scoring output is described. Sourceoracle.com/applications/fusion-airead 2026-09-17 |
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| Browser & Computer Use | Not documented |
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No browser, desktop or computer control is documented, and Oracle ships no robotic process automation product of its own. Agents act through Fusion Applications data and functions, the suite's tools and APIs, MCP connections to third party systems, and A2A connectors to other agents. That is tool calling rather than operating an interface, so the question of what happens when a screen changes does not arise for this product. Sourceoracle.com/applications/fusion-airead 2026-09-17 |
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The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Recent platform changes
Oracle introduced the Oracle Integration MCP Gateway as part of the Oracle Integration 26.10 release. The gateway provides a centralized and governed pathway for Model Context Protocol (MCP) clients to access Oracle Integration and approved third-party MCP servers.
Bears on: Security / enterprise
View sourceOracle updated its Enterprise AI NL2SQL toolset to support model selection, scheduled enrichment, and background processing. This capability allows users to translate natural language into SQL queries across Oracle databases.
Bears on: Agent capability
View sourceOracle Health expanded its Clinical AI Agent to include professional fee coding support, dictation capabilities, and automated chart review. These additions allow the agent to assist clinicians with documentation and billing workflows directly within the electronic health record system.
Bears on: Agent capability
View sourcePricing
Contact sales (agentic layer)
hybrid
What is public
Oracle (oracle.com) sells its agentic scope on enterprise quotes. That scope is Oracle Fusion Cloud Applications (ERP, SCM, HCM and CX) with embedded AI Agents and Oracle AI Agent Studio, plus NetSuite and OCI AI services. Oracle publishes per user per month list prices for many Fusion application SKUs and public usage pricing for OCI infrastructure. Real enterprise deals and the AI agents, which are largely bundled into Fusion subscriptions, are negotiated, so there is no simple public price for the agentic layer.
Billing mechanics
An enterprise subscription priced per user per month for Fusion apps, with published list prices that are heavily negotiated, plus consumption based OCI usage for infrastructure and AI services. Fusion AI Agents are positioned as included in the applications rather than sold as a standalone priced SKU. Real deployments are quote based, and there is no single public agentic price.
Cost watchouts
Enterprise Oracle deals carry significant implementation/integration costs; list prices are starting points (negotiated down at volume); OCI consumption is separate and usage-metered
Additional watchouts
The agentic layer is bundled into broader Fusion subscriptions rather than priced on its own. List prices are negotiated, implementation is heavy, and OCI usage is billed separately.
Sales call required
Mixed (some tiers require a call)
Commercial notes
Oracle's agentic offer is Fusion AI Agents and AI Agent Studio, embedded across Fusion Cloud Apps.
Support SLA / resale
Oracle enterprise support; sold direct + via partners; Fusion apps (cloud), NetSuite, OCI; AI agents embedded across Fusion ERP/SCM/HCM/CX
Missing data
Fusion apps have published per-user list prices and OCI has public usage pricing, but the agentic-AI layer is bundled and real deals are quote-based. Some adjacent Oracle SKUs carry public/list pricing.
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Alternatives to Oracle
The closest documented capability profiles to Oracle among enterprise operations agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Boomi12.5 / 14Fuller documented coverage on Triggers & Channel Coverage
- Fabrix.ai12.5 / 14Fuller documented coverage on Triggers & Channel Coverage
- Salesforce12.5 / 14Fuller documented coverage on Triggers & Channel Coverage
- Atomicwork12.0 / 14Fuller documented coverage on Triggers & Channel Coverage
- Beam AI12.0 / 14Fuller documented coverage on Triggers & Channel Coverage
- Ema11.0 / 14A lighter documented profile than Oracle
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded