Agentic Index

Default vs Qualified (2026)

Default and Qualified both convert inbound interest into booked pipeline at different weights: Default is the inbound orchestration platform, about 500 dollars a month platform fee plus seats (roughly 20 dollars for scheduling, 45 for routing plus scheduling, admin seats free) across three plans, demo led with enrichment billed separately, while Qualified is the enterprise inbound conversion platform with an AI SDR working your website, custom quoted with estimates around forty to sixty eight thousand dollars a year on three year minimums and a required Salesforce CRM. Mid market teams fixing speed to lead buy Default; Salesforce enterprises maximizing inbound conversion justify Qualified.

At a glance Default Qualified
Category GTM / revenue agent GTM / revenue agent
Entry price Platform fee ~$500/mo + seats (~$20/mo scheduling, ~$45/mo routing+scheduling; admin seats free) · 3 plans (Studio/Scale unlock full features) · demo-led Not public; custom quotes across Premier, Enterprise, and Ultimate tiers, estimated around forty thousand dollars a year and up for the platform
Free / trial No public free tier or self-serve trial; demo-led. Editor/admin seats are free within a paid account. Demo on request; no free tier
Pricing confidence public partial contact only
Feature
Action & orchestration

Integrations & Tool Calling

Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools.

Full / Explicit Full / Explicit

Workflow Orchestration

Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps.

Full / Explicit Full / Explicit

Triggers & Channel Coverage

How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools.

Partial Full / Explicit
Knowledge & context

Knowledge Grounding & RAG

Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers.

Partial Full / Explicit

Memory & State Persistence

Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer.

No / Not documented Partial
Control & trust

Human Oversight & Guardrails

Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls.

Partial Full / Explicit

Security, Identity & Governance

RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy.

Partial Full / Explicit

Observability & Auditability

Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior.

Full / Explicit Full / Explicit

Deployment & Data Residency

Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting.

No / Not documented Partial
Solution readiness

Prebuilt Agents, Templates & Packs

Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value.

Partial Full / Explicit
Platform extensibility

Model Flexibility & Routing

Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys.

No / Not documented No / Not documented

APIs, SDKs & MCP Extensibility

Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems.

Partial Partial

Testing, Debugging & Optimization

Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment.

Partial Partial
Specialist automation

Browser & Computer Use

Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone.

No / Not documented No / Not documented

Pricing snapshot

Sourced from the Index pricing dataset · open each vendor's profile for full detail.

Pricing

Entry price

Lowest public entry point

Platform fee ~$500/mo + seats (~$20/mo scheduling, ~$45/mo routing+scheduling; admin seats free) · 3 plans (Studio/Scale unlock full features) · demo-led Not public; custom quotes across Premier, Enterprise, and Ultimate tiers, estimated around forty thousand dollars a year and up for the platform

Pricing confidence

How public the numbers are

Public — partial Contact only

Billing

Primary billing axis

Monthly platform fee plus per-seat (scheduling vs routing+scheduling); three plan tiers; third-party enrichment billed separately annual platform subscription by tier, plus required Salesforce CRM

Variable cost

Workload / overage exposure

Medium variable cost Medium variable cost

Free tier / trial

Try before you buy

No free tier
No free tierTrial

Buying motion

Self-serve vs sales call

Sales call Sales call

Choose Default if

  • Roughly 500 dollars a month plus seats fits a mid market budget.
  • Routing and scheduling speed to lead is the specific problem.
  • You are not on Salesforce or not ready for enterprise commitments.

Choose Qualified if

  • Salesforce is your CRM and inbound volume justifies enterprise investment.
  • An AI SDR engaging website visitors carries a measurable pipeline case.
  • Multi year enterprise contracts are acceptable for core revenue systems.

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