Chargezoom
Also known as: AVA, Chargezoom, Inc., PayPortal
AI native accounts receivable agent that autonomously runs invoicing, collections, payments, and reconciliation inside your accounting or ERP system.
Chargezoom is an AI native accounts receivable platform that embeds in the accounting and ERP systems a finance team already runs, with two way syncing to QuickBooks, NetSuite and FreshBooks on every plan and NetSuite, Sage Intacct and Dynamics integrations on its enterprise plan.
Its agent, AVA, runs the receivables lifecycle from invoice to cash without waiting for instructions: it sends invoices at the times it judges best, follows up on each customer's real payment behavior, adapts its collection strategy as it learns which approaches work, processes card and ACH payments on the vendor's own rails, and reconciles them back into the ledger, operating continuously with no dependence on business hours.
The platform includes recurring billing, dunning management, scheduled and batch payments, a branded customer portal, email and text payment links with delivery tracking, a tokenized card vault, an account updater, surcharging, and Level II and III data enrichment that lowers processing costs, with real time unified reporting. Chargezoom is a Visa registered service provider and registered agent of Fiserv, encrypts payments end to end and runs active fraud prevention.
It is sold in three published plans, a free plan that charges only per payment processed, a Plus plan from $95 a month and an Enterprise plan from $995 a month that adds REST API access and ERP integrations, and is used by small and mid market finance teams that want to shorten days sales outstanding and remove manual AR work. It offers no model choice, no self hosted deployment and no documented approval gate on the agent's actions, which suits teams that want autonomy over control.
Vendor details
Canonical URL
https://www.chargezoom.com
Category
Enterprise operations agent
Funding status
Series A of $11.5M led by Kickstart Fund (Dec 2024); ~$15.7M raised total per PitchBook. Holladay, UT; ~32 employees. Founder and CEO Matt Dubois.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
QuickBooks, QuickBooks Online, NetSuite, FreshBooks, Xero, Stripe, PayPal, Square, and Authorize.net.
Sources & related URLs
Research sources
Agentic Index coverage score
5.5 / 14 capabilities · 39%
| Integrations & Tool Calling | Full |
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Two way syncing with NetSuite, QuickBooks and FreshBooks comes on every plan, with ERP integrations for NetSuite, Sage Intacct and Dynamics on Enterprise, Intuit certification, and payment processing through the vendor's own rails. AVA issues invoices, processes payments and reconciles them into the customer's accounting ledger, which is authenticated write back into a named accounting system. SourceChargezoom, chargezoom.com/pricing and chargezoom.com/product/ava-ar-agentread 2026-09-06 |
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| Workflow Orchestration | Full |
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AVA executes the receivables lifecycle from invoice to cash as one continuous process, sending invoices, following up, adapting collection strategies, processing payments and reconciling, with no delays between steps and no handoffs, on the vendor's own platform. Multi step execution across a whole workflow is documented, within one domain, accounts receivable. SourceChargezoom, chargezoom.com/product/ava-ar-agentread 2026-09-06 |
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| Knowledge Grounding & RAG | Partial |
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Decisions draw on the customer's synced invoices and payment history and on the vendor's Payment Graph, a cross customer transaction dataset. The customer's records are the application's data model and the graph is the vendor's own corpus; no maintained retrieval structure over the customer's documents or policies is documented, so grounding is assembled from transactional records at decision time. SourceChargezoom, chargezoom.com/product/ava-ar-agentread 2026-09-06 |
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| Human Oversight & Guardrails | Not documented |
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The agent does not wait for instructions, by the AVA page's own account: it makes decisions and executes without manual intervention, while the finance team manages strategy and oversees exceptions. No approval step, review queue, threshold the customer sets before an action lands, or escalation mechanism is documented. Overseeing exceptions names a human role, not a shipped gate. SourceChargezoom, chargezoom.com/product/ava-ar-agentread 2026-09-06 |
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| Security, Identity & Governance | Partial |
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Payment compliance is on the vendor's own pages: Chargezoom is a Visa registered service provider and registered agent of Fiserv, the pricing page lists end to end encrypted payments, active fraud prevention, simplified PCI compliance and a tokenized card vault, and a bug bounty program is linked from the footer. No access surface for customers is documented: the plans state user account counts of five, ten and unlimited but no role or permission model, and no SSO, SAML or SCIM appears on any page. Encryption, fraud prevention and the vault are payment controls, not a say over who inside the customer can make the agent do what. SourceChargezoom, chargezoom.com/pricing and chargezoom.com/privacy-policyread 2026-09-06 |
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| Observability & Auditability | Partial |
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Outcomes are reported in real time, with automatic payment reconciliation and customer payment notifications, and payment messages carry delivery, open and read tracking. No run trace of AVA's decisions, audit log of agent actions or export is documented, so nothing reconstructs why the agent acted. SourceChargezoom, chargezoom.com/pricing and chargezoom.com/product/ava-ar-agentread 2026-09-06 |
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| Memory & State Persistence | Not documented |
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The AVA page says the agent continuously analyzes when customers pay, how behavior changes and which strategies work, and evolves to improve outcomes without manual tuning. That is learning absorbed into the agent's decisioning, not a memory layer with a stated scope and lifetime, and the payer records it draws on are the application's data model synced from the customer's accounting system. No conversational session state is documented. SourceChargezoom, chargezoom.com/product/ava-ar-agentread 2026-09-06 |
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| Deployment & Data Residency | Not documented |
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Where customer data is processed is not stated: the privacy policy, the legal page where hosting would be named, is silent, and no product, pricing or support page names a region, a customer cloud or on premises option, or a selection surface. The product is one hosted dashboard at payportal.com sold in three plans. SourceChargezoom, chargezoom.com/privacy-policy and chargezoom.com/pricingread 2026-09-06 |
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| Prebuilt Agents / Templates / Packs | Not documented |
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The product is one agent, AVA, sold in three plans of one platform; no catalog, template library or named set of prebuilt agents a customer selects among is documented. Customizable email templates on every plan are message templates the customer edits, not agent assets. SourceChargezoom, chargezoom.com/pricing and chargezoom.com/product/ava-ar-agentread 2026-09-06 |
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| Triggers & Channel Coverage | Full |
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Invoices go out at times the agent chooses, follow ups track real payment behavior, and the agent operates continuously with no dependency on business hours and no dropped follow ups; the plan comparison lists scheduled payments, recurring payments and dunning management. Work reaches the agent from invoice and payment events synced from the customer's accounting system and from its own schedules, without anyone invoking it. SourceChargezoom, chargezoom.com/product/ava-ar-agent and chargezoom.com/pricingread 2026-09-06 |
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| Model Flexibility & Routing | Not documented |
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The platform describes its own predictive and generative AI and Payment Graph; no model provider is named on the product, pricing or privacy pages and no customer or admin selection of a model is documented. SourceChargezoom, chargezoom.com/product/ava-ar-agent and chargezoom.com/privacy-policyread 2026-09-06 |
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| APIs / SDKs / MCP Extensibility | Partial |
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REST API access appears as an Enterprise plan feature in the plan comparison, but the site's Developer Resources link redirects to the Freshdesk support home, which carries only accounting integration articles. No API reference, endpoint list, SDK or MCP server is documented anywhere reachable, so the API is asserted on a plan table with nothing behind it. SourceChargezoom, chargezoom.com/pricing and support.chargezoom.comread 2026-09-06 |
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| Testing, Debugging & Optimization | Partial |
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A live loop runs on the agent's own strategies after deployment: it continuously analyzes which collection strategies are effective and adapts them, improving outcomes without manual tuning. That is an adaptive signal on operations, but no controlled experiment with a stable control, scored test cases, pre deployment harness or readable verdict the customer can inspect is documented. SourceChargezoom, chargezoom.com/product/ava-ar-agentread 2026-09-06 |
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| Browser / Computer-use | Not documented |
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Everything happens through syncs with the customer's accounting system, the vendor's payment rails, and email and text payment links; no browser, desktop or computer control is documented. SourceChargezoom, chargezoom.com/product/ava-ar-agent and chargezoom.com/pricingread 2026-09-06 |
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The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Pricing
Free; paid plans from $95/month
monthly plan tiered by annual processing volume, plus per transaction processing fees
Cost watchouts
Per transaction payment processing fees; surcharging and Level 3 data enrichment tied to processing volume.
Variable cost rationale
Payment processing fees and transaction volume dominate total cost; the monthly plan fee is a small component.
Sales call required
No, self serve available
Free / trial
Free plan, self serve with no card; card and ACH processing fees only
Lowest paid plan
Plus, from $95 per month for $150,000 in annual processing, ten users
Key ambiguities
Public sources disagree on the paid tier table (Pro, Business, Plus at $9, $29, $99 versus Sync, Automate, Enterprise at $20 to $159). The official pricing page emphasizes free invoicing plus pay per payment rather than a fixed tier list.
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Alternatives to Chargezoom
The closest documented capability profiles to Chargezoom among enterprise operations agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Fura4.5 / 14Adds documented Prebuilt Agents, Templates & Packs
- Optimal Dynamics7.5 / 14Adds documented Human Oversight & Guardrails and Prebuilt Agents, Templates & Packs
- Reclaim AI6.5 / 14Adds documented Human Oversight & Guardrails and Prebuilt Agents, Templates & Packs
- 11th Estate4.0 / 14Fuller documented coverage on Knowledge Grounding & RAG
- Carly8.0 / 14Adds documented Human Oversight & Guardrails and Memory & State Persistence, among others
- ConverzAI5.0 / 14Adds documented Human Oversight & Guardrails and Memory & State Persistence
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded