Agentic Index
Instabase vs Tennr (2026)
Both read documents nobody wants to read and one is built for a single industry, at 11 and 7 of 14. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
Instabase is the general platform for extraction, validation, reasoning and action across unstructured documents. Tennr uses purpose built vision language models to read inbound faxes and documents, validate them against payer criteria and automate intake, eligibility, benefits investigation and prior authorization for referral based care. If your documents are healthcare referrals arriving by fax, Tennr's models were trained on exactly that and the general platform will need teaching.
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. Instabase and Tennr are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 969 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose Instabase if
- Documented coverage is materially broader and your documents span many industries.
- Reasoning across document sets is the capability, not one workflow.
- You want a platform you can point at the next document problem too.
Choose Tennr if
- Healthcare referrals arriving by fax is precisely your problem.
- Validating against payer criteria at intake stops denials before they happen.
- Eligibility, benefits and prior authorization downstream is the workflow, not just extraction.
| At a glance | Instabase | Tennr |
|---|---|---|
| Category | Enterprise operations agent | Healthcare agent |
| Entry price | No public platform pricing; enterprise sales are demo-led, while AI Hub offers subscription tiers that include a Community level for basic document understanding apps. | Contact sales |
| Free / trial | AI Hub invites users to try it and offers a Community subscription tier; no standing free platform tier is documented. | None public |
| Pricing confidence | contact only | contact only |
| Feature | I Instabase |
T Tennr |
|---|---|---|
| Action & orchestration | ||
|
Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
Full / Explicit | Full / Explicit |
|
Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
Full / Explicit | Full / Explicit |
|
Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
Full / Explicit | Full / Explicit |
| Knowledge & context | ||
|
Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
Partial | Full / Explicit |
|
Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
No / Not documented | No / Not documented |
| Control & trust | ||
|
Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
Full / Explicit | Partial |
|
Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
Full / Explicit | No / Not documented |
|
Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
Full / Explicit | Full / Explicit |
|
Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
Full / Explicit | Partial |
| Solution readiness | ||
|
Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
Full / Explicit | Full / Explicit |
| Platform extensibility | ||
|
Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
Partial | No / Not documented |
|
APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
Full / Explicit | No / Not documented |
|
Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
Full / Explicit | No / Not documented |
| Specialist automation | ||
|
Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
No / Not documented | No / Not documented |
Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | I Instabase |
T Tennr |
|---|---|---|
|
Entry price Lowest public entry point |
No public platform pricing; enterprise sales are demo-led, while AI Hub offers subscription tiers that include a Community level for basic document understanding apps. | Contact sales |
|
Pricing confidence How public the numbers are |
Contact only | Contact only |
|
Billing Primary billing axis |
Not published; enterprise platform contracts, with AI Hub subscription tiers including a Community level. | referrals / documents |
|
Variable cost Workload / overage exposure |
High variable cost | High variable cost |
|
Free tier / trial Try before you buy |
No free tier
|
No free tier
|
|
Buying motion Self-serve vs sales call |
Sales call | Sales call |
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