What are the best alternatives to Sunoh.ai?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Sunoh.ai among healthcare agents are Fathom, Lyrebird Health, Microsoft Dragon Copilot, Alaffia Health. Each is graded on the same public evidence, and no vendor pays for placement.

Does Sunoh.ai have SOC 2, SSO and role based access control?

Full under the Agentic Index verification standard. Sunoh.ai publishes public evidence of enterprise security and identity controls, covering a compliance posture such as SOC 2 or ISO 27001, single sign on (SSO or SAML), and role based access control (RBAC). Evidence basis: SOC 2 certified and HIPAA compliant with a business associate agreement and no third party data sharing. Confirmed by a competitor's own comparison, which is unlikely to inflate a rival's certification, so graded full at medium confidence p. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Sunoh.ai require human approval before an agent acts?

Full under the Agentic Index verification standard. Sunoh.ai publishes public evidence of human approval steps and guardrails, so an agent action can be held for review before it executes. Evidence basis: Structural: the output is a draft only, and the provider edits and explicitly imports it into the Progress Note. Nothing including the drafted orders reaches the record without provider action. 2026-08-05. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Sunoh.ai support MCP and tool calling?

Partial under the Agentic Index verification standard. Sunoh.ai publishes some public evidence of tool calling and API or SDK extensibility, but narrower than full Model Context Protocol (MCP) support as defined by the Agentic Index taxonomy. Evidence basis: Native EHR connectivity across several systems implies integration interfaces, and custom fields allow configuration, but no public API, SDK, developer documentation or MCP surface is documented. 2026-08-05. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

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Sunoh.ai

Q: Who is Sunoh.ai for?

outpatient practices, eClinicalWorks sites, independent clinicians

Also known as: Sunoh, Sunoh AI, healow Sunoh

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Healthcare agentunclearVerified 2026-08-05

Entry price$149 per user per month, advertised as a limited time rate against a $199 list priceFull pricing detail

Ambient AI medical scribe from healow, an eClinicalWorks company, sold EHR agnostic and claiming to be the first scribe to facilitate lab, radiology and referral order entry alongside the note.

Sunoh.ai is an ambient AI medical scribe developed by healow, an eClinicalWorks company, and sold as an EHR agnostic product rather than an eClinicalWorks feature. It reports adoption across more than 80,000 providers, concentrated in outpatient primary care, family medicine, paediatrics and behavioural health, and runs on desktop, on eClinicalTouch for iPad, on eClinicalMobile and through its own iOS and Android apps so ambient capture works without special microphones.

The capability that separates it from the rest of the scribe field is order entry. Sunoh claims to be the first AI medical scribe to facilitate order entries covering lab orders, radiology orders and referrals, and the draft it produces is not just a note: it generates a dialogue flow, a SOAP note, labs, future appointments and additional orders, along with coded and uncoded allergies, diagnoses and treatment plans. The provider edits and then imports the whole package into the Progress Note. That reaches past documentation into the ordering workflow, which is where most scribes stop.

Integration depth is genuinely uneven and worth understanding before buying. The eClinicalWorks connection is the most native by a wide margin, with drafts importing directly into the Progress Note and no separate paste step. Sunoh also names native connectivity with a handful of other systems including athenahealth, Epic and Cerner, but independent reviews consistently report that depth varies substantially outside the eClinicalWorks environment. Custom templates and fields can be added per practice. It carries SOC 2 certification and HIPAA compliance with a business associate agreement and no third party data sharing.

The honest caveat is note quality. Multiple verified Capterra reviews report documentation errors concentrated in the Assessment and Plan sections, with some clinicians saying editing consumes nearly the time dictation previously did, and one physician reviewer reporting a prescribed steroid ointment documented as a cream, which is a clinically meaningful distinction. Buyers outside eClinicalWorks are advised to pilot note import, order handling and edit burden against their own build.

Vendor details

Canonical URL

https://sunoh.ai

Company status

unclear

Use cases & customers

Target customers

outpatient practiceseClinicalWorks sitesindependent clinicians

Deployment options

SaaScloudEHR embedded

In practice

Your practice runs eClinicalWorks and every other scribe adds a copy and paste step. Sunoh drafts inside the eCW workflow and imports straight into the Progress Note.

The documentation burden is not only the note, it is the orders that follow it. Sunoh drafts labs, radiology orders, referrals and future appointments alongside the SOAP note for the provider to edit and approve.

Clinicians move between desk, iPad and phone during a session. Ambient capture runs across desktop, eClinicalTouch, eClinicalMobile and native iOS and Android apps without special hardware.

Sources & related URLs

Research sources

https://sunoh.ai/blog/sunoh-ai-providers-preferred-ai-medical-scribe-solution/ https://www.eclinicalworks.com/sunoh-ai-medical-scribe-technology-for-clinical-documentation/ https://www.capterra.com/p/10016372/Sunoh/ https://www.eclinicalworks.com/blog/sunoh-ai-the-trusted-multilingual-ai-scribe/

Agentic Index coverage score

8.5 / 14 capabilities · 61%

Integrations & Tool CallingNative integration with eClinicalWorks plus named connectivity with athenahealth, Epic and Cerner among roughly seven named EHRs, and delivery across eClinicalTouch for iPad, eClinicalMobile and native iOS and Android apps. 2026-08-05	Full
Workflow OrchestrationReaches past documentation into ordering: from one ambient capture it drafts a dialogue flow, a SOAP note, labs, future appointments and additional orders including radiology and referrals, plus coded and uncoded allergies, diagnoses and treatment plans, which the provider edits and imports as a package. 2026-08-05	Full
Knowledge Grounding & RAGOutput is grounded in the captured multilingual conversation and mapped to coded allergies, diagnoses and treatment plans, but no retrieval over a clinical knowledge corpus, evidence lookup or citation mechanism is documented. 2026-08-05	Partial
Human Oversight & GuardrailsStructural: the output is a draft only, and the provider edits and explicitly imports it into the Progress Note. Nothing including the drafted orders reaches the record without provider action. 2026-08-05	Full
Security, Identity & GovernanceSOC 2 certified and HIPAA compliant with a business associate agreement and no third party data sharing. Confirmed by a competitor's own comparison, which is unlikely to inflate a rival's certification, so graded full at medium confidence pending a first party trust page. 2026-08-05	Full
Observability & AuditabilityTranscript saving and PDF export make an individual encounter inspectable, but no audit trail, source traceability from note text back to the conversation, or quality analytics is documented. DeepScribe is specifically contrasted on this point by independent reviews. 2026-08-05	Partial
Memory & State PersistenceCustom templates and fields persist per practice and transcripts can be saved and exported, but no cross session agent memory or accumulating clinician preference model is documented. 2026-08-05	Partial
Deployment & Data ResidencyCloud delivered and embedded across EHR desktop, iPad and mobile clients, but no self hosted option and no data residency or retention commitment is published; reviewers advise requesting the security packet covering encryption, retention and third party processors. 2026-08-05	Partial
Prebuilt Agents, Templates & PacksShips specialty appropriate note types beyond the standard SOAP format and supports adding custom templates and fields to fit a practice's documentation process. 2026-08-05	Full
Triggers & Channel CoverageAmbient capture runs across desktop, iPad and phone clients, which is breadth of surface rather than breadth of trigger; no on demand asynchronous recording, scheduling or event driven invocation is documented. 2026-08-05	Partial
Model Flexibility & RoutingNo model list, routing policy, model selection or bring your own key capability is documented anywhere in the material retrieved. 2026-08-05	Unable to verify
APIs, SDKs & MCP ExtensibilityNative EHR connectivity across several systems implies integration interfaces, and custom fields allow configuration, but no public API, SDK, developer documentation or MCP surface is documented. 2026-08-05	Partial
Testing, Debugging & OptimizationProviders review and correct every draft before import, which is the de facto quality gate, but no evaluation harness, accuracy benchmark or regression tooling is published, and multiple verified user reviews report recurring errors concentrated in Assessment and Plan sections. 2026-08-05	Partial
Browser & Computer UseNo browser control or computer use capability. The product captures audio and writes into the EHR through native integration rather than by operating interfaces. 2026-08-05	Unable to verify

The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

$149 per user per month, advertised as a limited time rate against a $199 list price

per user per month

Trial available

What is public

The per user monthly rate and the plan inclusions are published, and the promotional nature of the rate is disclosed. The additional charges eClinicalWorks references are not.

Billing mechanics

A single per user per month plan covering ambient capture, draft SOAP notes, transcript saving, PDF export, editing before EHR import, implementation services and 24/7 support across Android, iPhone and iPad. The posted rate is a promotional price against a higher list.

Cost watchouts

eClinicalWorks notes that additional monthly charges may apply, the $149 rate is explicitly promotional against a $199 list, and integration depth outside eClinicalWorks varies enough that a pilot is advised before committing

Variable cost rationale

The headline is a flat per user rate, but eClinicalWorks explicitly notes additional monthly charges may apply without specifying them, and the posted price is promotional against a $199 list, so renewal exposure is real even though usage itself is not metered.

Additional watchouts

Note accuracy is the recurring theme in verified user reviews, with errors concentrated in Assessment and Plan sections and at least one clinically meaningful medication formulation error reported. Editing burden may offset the time saved, so any evaluation should measure post edit time rather than draft speed, particularly outside eClinicalWorks.

Sales call required

Mixed (some tiers require a call)

Free / trial

Disputed: eClinicalWorks material describes a free trial with no contracts, while an independent 2026 review states there is no self serve free trial or free tier. Confirm directly.

Lowest paid plan

Sunoh.ai AI Medical Scribe

Commercial notes

Sunoh's own positioning compares the rate against human and online scribe services at $10 to $25 an hour, arguing favourable cost per visit economics for a provider seeing around 20 patients a day. Within this lane it sits above the self serve scribes and far below Dragon Copilot's reseller rates, making it the mid market option for practices that want posted pricing without an enterprise motion.

Key ambiguities

Three separate conflicts: the rate is quoted at both $149 and $199 depending on source and date, free trial availability is contradicted between eClinicalWorks and an independent review, and eClinicalWorks states more monthly charges may apply without specifying them. Earlier 2024 marketing used $1.25 per visit usage pricing that no longer appears on the site.

Missing data

What the unspecified additional monthly charges cover, when the promotional rate expires, and whether pricing differs for non eClinicalWorks environments.

Agentic Index verified 2026-08-05

Official pricing page

Related vendors

Alternatives to Sunoh.ai

The closest documented capability profiles to Sunoh.ai among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Fathom7.5 / 14A lighter documented profile than Sunoh.ai
Lyrebird Health8.5 / 14Fuller documented coverage on Deployment & Data Residency
Microsoft Dragon Copilot9.5 / 14Fuller documented coverage on Triggers & Channel Coverage and APIs, SDKs & MCP Extensibility
Alaffia Health9.0 / 14Fuller documented coverage on Knowledge Grounding & RAG and Observability & Auditability
Ambience Healthcare7.0 / 14A lighter documented profile than Sunoh.ai
Commure7.0 / 14A lighter documented profile than Sunoh.ai

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Sunoh.ai with other vendors →Compare all healthcare agents →See where Sunoh.ai ranks →

Data confidence: high