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Sunoh.ai

Also known as: healow Sunoh

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Entry price$149 per user per month, advertised as a limited time rate against a $199 list priceFull pricing detail

Ambient AI medical scribe from healow that drafts SOAP notes with labs, imaging, procedures, medication orders and follow-ups for provider review, imports into eClinicalWorks and pushes approved notes to other EHRs, at a published per user price.

Sunoh.ai is an ambient AI medical scribe published by healow, whose copyright it carries; it describes itself as EHR agnostic and says it is trusted by more than 100,000 providers. It listens to the patient visit on iPhone, iPad, Android or the web, produces a transcript and a draft summary and SOAP note, and sorts labs, imaging, procedures, medication orders and follow-up details into Progress Note sections.

The provider reviews, edits and approves the draft before it is imported: into the Progress Note in eClinicalWorks, or through the free EHR Sync browser extension into athenahealth, Cerner, Epic, ModMed, Practice Fusion, Tebra or any browser-based EHR. Practices can add custom templates and fields. Sunoh states HIPAA safeguards and signs BAAs, stores data in a private Microsoft Azure cloud, deletes recordings and summaries after seven days and requires two-factor login; its pages name no security certification. It is priced at $149 per user per month as a limited time rate against a $199 list, with no long-term commitment.

Vendor details

Canonical URL

https://sunoh.ai

Category

Healthcare agent

Company status

first party product

Use cases & customers

Target customers

outpatient practiceseClinicalWorks sitesindependent clinicians

Deployment options

SaaScloudEHR embedded

Integrations

Native import into the eClinicalWorks Progress Note; connections with athenahealth, Cerner, Epic, ModMed, Practice Fusion and Tebra; the free EHR Sync browser extension pushes approved notes into any browser-based EHR. No public API.

In practice

Your practice runs eClinicalWorks and every other scribe adds a copy and paste step. Sunoh drafts inside the eCW workflow and imports straight into the Progress Note.

The documentation burden is not only the note, it is the orders that follow it. Sunoh pre-fills labs, imaging, medication orders, referrals and follow-ups alongside the SOAP note for the provider to edit and approve.

Your EHR is browser based and not eClinicalWorks. The free EHR Sync extension pushes approved notes into it without copying and pasting.

Agentic Index coverage score

5.0 / 14 capabilities · 36%

Integrations & Tool Calling Full

Sunoh connects to athenahealth, Cerner, eClinicalWorks, Epic, ModMed, Practice Fusion and Tebra, imports reviewed notes into the eClinicalWorks Progress Note, pre-fills orders for meds, labs, imaging and referrals, and its EHR Sync extension pushes approved notes into any browser-based EHR.

Sourcesunoh.ai/ehr-syncread 2026-09-29

Workflow Orchestration Partial

Sunoh runs one fixed flow per visit: listen, transcribe, draft the note with labs, imaging, procedures, medication orders and follow-ups sorted into Progress Note sections, then review and import. No branching, conditions or buyer-configured flow is documented.

Sourcesunoh.ai/how-sunoh-worksread 2026-09-29

Knowledge Grounding & RAG Partial

Drafts are built from the visit conversation and merged with the practice's pre-configured defaults, so each note is grounded in that visit's context. No maintained knowledge structure or clinical evidence source is documented.

Sourcesunoh.ai/how-sunoh-worksread 2026-09-29

Human Oversight & Guardrails Full

Draft notes must always be reviewed by a qualified provider: the provider reviews, edits and approves the draft, and only approved notes are imported or pushed to the EHR.

Sourcesunoh.ai/ehr-syncread 2026-09-29

Security, Identity & Governance Not documented

Sunoh's own pages state HIPAA safeguards, a BAA, encryption and a two-factor login, but name no attestation or certification and no roles, SSO or permissions a buyer operates.

Sourcesunoh.ai/blog/sunoh-ai-the-standard-for-security-and-safetyread 2026-09-29

Observability & Auditability Partial

Each visit produces a transcript and a draft summary that can be exported as PDF. No audit log or per-visit record of what the AI did is documented.

Sourcesunoh.ai/pricingread 2026-09-29

Memory & State Persistence Not documented

No agent memory is documented: custom templates, fields and pre-configured defaults are settings the product applies, and recordings and summaries are deleted after seven days.

Sourcesunoh.ai/blog/sunoh-ai-the-standard-for-security-and-safetyread 2026-09-29

Deployment & Data Residency Not documented

Data is stored in a private cloud on Microsoft Azure, and recordings and summaries are deleted after seven days, but no region, residency choice or customer-environment option is offered; the arrangement is fixed.

Sourcesunoh.ai/blog/sunoh-ai-the-standard-for-security-and-safetyread 2026-09-29

Prebuilt Agents, Templates & Packs Partial

Practices add custom templates and fields and merge pre-configured defaults, which the customer assembles. No named library of packaged templates or agents is documented, and the specialty pages describe who the product serves rather than ready-made templates.

Sourcesunoh.ai/how-sunoh-worksread 2026-09-29

Triggers & Channel Coverage Partial

Sunoh listens when the provider records a visit, on iPhone, iPad, Android or the web. Every run is provider invoked, with no autonomous event, schedule or inbound trigger documented.

Sourcesunoh.ai/how-sunoh-worksread 2026-09-29

Model Flexibility & Routing Not documented

No model provider, routing policy or customer choice of model is documented (provider undisclosed).

Sourcesunoh.ai/how-sunoh-worksread 2026-09-29

APIs, SDKs & MCP Extensibility Not documented

No API, SDK or developer surface for Sunoh is documented, and the page sitemap carries none; Sunoh's output reaches other systems only through its EHR connections and the EHR Sync extension.

Sourcesunoh.ai/page-sitemap.xmlread 2026-09-29

Testing, Debugging & Optimization Not documented

No evaluation harness, test cases or improvement loop is documented; quality control rests on the provider reviewing each draft.

Sourcesunoh.airead 2026-09-29

Browser & Computer Use Partial

The free EHR Sync browser extension pushes approved notes into any browser-based EHR with no copying and pasting, so the product acts on a third-party web interface. This is scoped insertion on the provider's click, not documented browser control by an agent.

Sourcesunoh.ai/ehr-syncread 2026-09-29

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

$149 per user per month, advertised as a limited time rate against a $199 list price

per user per month

What is public

The per user monthly rate, its promotional status against a $199 list and the plan inclusions are published on sunoh.ai.

Billing mechanics

A single per user per month plan covering ambient capture, draft SOAP notes, transcript saving, PDF export, editing before EHR import, implementation services and 24/7 support across Android, iPhone and iPad. The posted rate is a promotional price against a higher list.

Cost watchouts

The posted $149 is a limited time rate against a $199 list.

Variable cost rationale

A flat per user monthly rate with no metered usage published; the rate is promotional against a higher list, so renewal pricing is the open question.

Additional watchouts

The $149 rate is advertised as limited time; confirm the renewal rate and whether integration depth outside eClinicalWorks meets your workflow before committing.

Sales call required

Mixed (some tiers require a call)

Free / trial

No free tier published; sign-up is advertised as 'Try Now, No Commitment' with no long-term contract.

Lowest paid plan

Sunoh.ai AI Medical Scribe

Key ambiguities

The $149 rate is advertised as limited time against a $199 list with no stated end date, and eClinicalWorks states more monthly charges may apply without specifying them. No free tier is offered. Earlier 2024 marketing used $1.25 per visit usage pricing that no longer appears on the site.

Missing data

What the unspecified additional monthly charges cover, when the promotional rate expires, and whether pricing differs for non eClinicalWorks environments.

Agentic Index verified 2026-09-29

Alternatives to Sunoh.ai

The closest documented capability profiles to Sunoh.ai among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

  • AKASA7.0 / 14Adds documented Security, Identity & Governance and Testing, Debugging & Optimization
  • Claim Health6.0 / 14Adds documented Security, Identity & Governance
  • OpenEvidence3.0 / 14A lighter documented profile than Sunoh.ai
  • Qventus5.0 / 14Fuller documented coverage on Prebuilt Agents, Templates & Packs and Triggers & Channel Coverage
  • Abridge6.5 / 14Adds documented Security, Identity & Governance and Memory & State Persistence
  • DeepScribe5.5 / 14Adds documented Security, Identity & Governance and Memory & State Persistence

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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