Pelico

The integration catalog names SAP, Oracle, Infor, FedEx, DHL, SupplyOn, Snowflake, Solace, DigiKey and RS, spanning ERP, logistics, supplier networks, data warehouse, event streaming and component distribution. Two more routes sit alongside it. APIs ingest new data sources and push actions into existing enterprise systems without disruption. A write back engine has agents validate actions and push updates into ERP, MES or planning tools, so decisions land in the systems of record instead of in dashboards.

SourcePelico, pelico.ai/platform and /for-ai-assistantsread 2026-09-08

A named runtime moves through five stages, Connect, Anticipate, Simulate, Collaborate and Act. Agents built for each domain monitor for disruptions and trace impact across multi level bills of material, work orders, capacity and delivery commitments. They compare recovery options and coordinate the affected functions.

Then they assign actions, update plans, notify partners or carry out defined steps themselves, closing the loop across supply, production, quality and maintenance. All of it runs under Pelico's own orchestration engine. The specialized agent layer is offered through an Early Adopter program, so it is a restricted version and not generally available. The underlying orchestration has already shipped.

SourcePelico, pelico.ai/platform and /agenticread 2026-09-08

The Manufacturing Orchestrator connects, cleans and enriches data from every system, function and site into a single trusted operational truth across multi level BOM and multi plant environments. It is maintained continuously, not assembled per request. The architecture names a data quality analyzer and transformation, foundation and enrichment layers.

The agents run on that enriched truth, and Pelico calls their recommendations explainable and traceable to the customer's own ERP data and internal processes. The knowledge is structured operational and BOM data, not a document index, and there is no retrieval mechanism.

SourcePelico, pelico.ai/platform and /agenticread 2026-09-08

Agents orchestrate actions across functions with humans in the loop. Teams assign actions and update plans, and specialized agents carry out defined steps within defined parameters, so people set the limits on autonomy. There is no review and approval surface, approval gate or escalation step before execution. The Act stage offers delegation to agents as an alternative to human action, not as a gated handoff. Agents validate actions and push updates automatically to ERP, MES or planning tools, so the agent checks its own action and no person approves it.

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SOC 2 Type II, ISO 27001 and GDPR compliance are claimed, with an ISO 27001 certified badge and an AICPA SOC seal. A Trust Center at trust.pelico.ai holds the underlying documents. Controls include granular access controls, governed access controls, encryption in transit and at rest, automated backups and a structured incident response process. Outside the Trust Center, Pelico names no auditor, report date or certificate number, and does not state the scope of the SOC 2 report.

SourcePelico, pelico.ai/platformread 2026-09-08

Pelico claims full auditability, both among its secure and compliant properties and under security by design, and says the agents' logic is explainable, auditable and grounded in the customer's own data and processes. The collaboration view records escalated objects with comments, owners and resolution dates. Pelico also claims 24/7 observability of its own service. There is no trace of an agent run, no log surface, no retention period and no export or query path. The auditability claim sits in a compliance list beside encryption and backups, and nothing records what an agent decided and why.

SourcePelico, pelico.ai/platform and /agenticread 2026-09-08

In the Collaborate stage, agents maintain full context so functions stay synchronized as priorities and constraints change. That context is the platform's single operational truth keeping supply, planning, production and quality aligned, the same enriched data layer that grounds the agents. The agents have no memory layer of their own. No scope is set per user, plant or workflow, no lifetime or retention is given, and no state carries between runs of an agent.

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Customers choose the environment Pelico deploys in, including AWS, Microsoft Azure and Google Cloud, so the choice spans three named clouds instead of one hosting arrangement Pelico picks for itself. There is no published region list and no on premises or air gapped option.

SourcePelico, pelico.ai/platformread 2026-09-08

Specialized AI agents are built for each manufacturing function, for production, supply and customer support teams. Pelico calls them a precision engineered team with the instructions and tooling to detect issues, test scenarios, generate response plans and carry them out within defined parameters. There is no browsable catalog or template library. The agentic layer is open only through the Agentic AI Early Adopter Program, for qualifying manufacturers that want to pilot it.

SourcePelico, pelico.ai/agentic and /platformread 2026-09-08

Agents monitor continuously for disruptions. The moment a part is late, a quality hold appears or capacity shifts, the platform shows which builds, deliveries and revenue are at risk. The product view raises live alerts on a part shortage and a supplier delay against a named component, and routes escalated objects to owners with blocking dates.

Work reaches the agents from continuous operational signals in the connected ERP, MES and shop floor systems, not from user requests. Results go to views inside the platform, the collaboration room and partner notifications. There is no webhook or external channel.

SourcePelico, pelico.ai/platform and /product/supplyread 2026-09-08

The AI behind Pelico's solutions draws on Azure and Copilot, and Pelico carries a Microsoft certified software designation, so Microsoft is in effect the provider. Customers and admins cannot select a model, and there is no routing control, provider list or bring your own model option.

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Pelico offers APIs to ingest new data sources and push actions into existing enterprise systems without disruption. There is no developer portal, API reference, SDK or MCP server, no stated scope or access path, and no developer or docs subdomain. The APIs bring data in and push actions out, and there is no stated way for an outside caller to drive the platform.

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The Simulate stage compares recovery options such as alternates, stock transfers, resequencing and supplier trade offs, and projects their impact on on time delivery, backlog and revenue before acting. What it tests is the customer's recovery plan, not the agents that propose it. There is no harness, scored test cases, holdout or controlled loop after deployment that measures agent decisions, and no validation gate for configuration or readiness.

SourcePelico, pelico.ai/platformread 2026-09-08

The platform reaches the customer's ERP, MES, PLM and planning systems through connectors and write back APIs, and acts inside its own views. It does not control a browser, desktop or any interface Pelico does not own. Shop floor sensors only feed data in.

SourcePelico, pelico.ai/platform and /for-ai-assistantsread 2026-09-08