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Kinaxis

Also known as: Kinaxis Maestro, Maestro, RapidResponse, Maestro Agents, Maestro Agent Studio, MPO

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Maestro concurrent-planning engine with explainable supply-chain agents and a no-code Agent Studio; customers include Merck.

Kinaxis pairs its Maestro concurrent-planning engine with explainable Maestro Agents ('plan with you, not for you') and a no-code Agent Studio on a Databricks data fabric, with an agent marketplace and orchestrator agents planned for later in 2026. It counts Jabil, Merck, and ExxonMobil as customers and sells on subscription.

Vendor details

Canonical URL

https://kinaxis.com

Category

Enterprise operations agent

Subcategory

Supply Chain — Maestro concurrent planning agents

Company status

independent

Use cases & customers

Primary use cases

concurrent planningsupply-chain planningscenario analysis

Target customers

enterprisesupply-chain teams

Deployment options

SaaS

In practice

A change in demand should ripple through supply, inventory, and capacity at once, but your tools replan one silo at a time. Kinaxis's Maestro engine plans concurrently, so the whole picture updates together.

You want agents that assist planners, not replace their judgment. Kinaxis's Maestro Agents are built to plan with you, not for you, keeping the planner in the decision.

Your team needs an agent for a planning task but can't wait on engineering. Kinaxis's no-code Agent Studio lets planners build their own, with a marketplace of agents to draw from.

Agentic Index coverage score

9.0 / 14 capabilities · 64%

Integrations & Tool Calling Partial

Agents use the same data, workflows, and tools planners already rely on inside Maestro. Secure connections between Maestro Agents and external agents and systems are stated as a later 2026 plan, so external tool calling is not yet shipped, Kinaxis Maestro Agent Studio release 2026-02-05

Workflow Orchestration Partial

Prebuilt Maestro Agents turn analysis into action inside the live planning environment. Kinaxis states that orchestrator agents which coordinate and sequence multiple agents across concurrent supply chain workflows are planned for later in 2026 rather than shipped, Kinaxis Maestro Agent Studio release 2026-02-05

Knowledge Grounding & RAG Full

Agents are grounded in the customer's real operating context and anchored in Maestro's trusted data and intelligence, understanding context, constraints, and trade-offs inside the live planning environment.

Sourcekinaxis.comread 2026-09-07

Human Oversight & Guardrails Full

Kinaxis positions Maestro Agents as embedded co-workers that plan with you, not for you, and a named customer describes reaching decisions faster with human in the loop safeguards, with explainable AI framed as the core of the agent proposition, Kinaxis Maestro Agents launch 2025-10-17

Security, Identity & Governance Full

The Kinaxis Trust Center lists the attestations: Maestro undergoes independent SOC 1 Type II and SOC 2 Type II audits, holds BSI C5:2020 Type II, Kinaxis is ISO 27001:2022 certified, and is a CSA Trusted Cloud Provider at STAR Level 1 with a publicly available CAIQ; annual third-party penetration test reports are available to customers. Customer-facing controls: SSO support, RBAC and permissions, all user activity logged and tied to individual user IDs with security logs retained at least twelve months, and privileged accounts reviewed and deactivated.

SourceKinaxis, kinaxis.com/en/trust-centre-bac fetched in fullread 2026-09-07

Observability & Auditability Full

Explainable AI is the stated core of the agent proposition, with reasoning surfaced to planners in the moments that matter, and the platform where those agents natively run logs all user activity tied to individual user IDs for traceability with security logs retained at least twelve months, vendor-supplied audit records with continuous monitoring across infrastructure and application processes.

SourceKinaxis, kinaxis.com/en/trust-centre-bac and Maestro Agents launch releaseread 2026-09-07

Memory & State Persistence Not documented

Expanded shared data context and semantics for agents remain a stated later-2026 plan in the vendor's own February 2026 Agent Studio release, and neither the Trust Center nor the agent releases document a shipped agent memory or state layer with a stated scope and lifetime.

Sourcekinaxis.com/en/news/press-releases/2026/kinaxis-introduces-maestro-agent-studio-unlocking-next-level-decisionread 2026-09-07

Deployment & Data Residency Full

Maestro is delivered from both private and public cloud infrastructures across named regions, North America, Europe and Asia, under two named engagement models: a private cloud model co-located in enterprise-grade data centers, primarily Equinix, and a public cloud model on Google Cloud Platform and Microsoft Azure.

The subprocessor table names hosting countries per provider (Azure and GCP across EEA, US, Canada, Japan, Australia; Equinix EEA and US; Vantage Canada; Intermax Netherlands), and the privacy section states regional availability across the hosting footprint. A single-tenant SaaS model is also affirmed.

SourceKinaxis, kinaxis.com/en/trust-centre-bac fetched in fullread 2026-09-07

Prebuilt Agents, Templates & Packs Full

Prebuilt Maestro Agents shipped ahead of the Studio and build on an extensive library of agent enabled tools already available across Maestro, with an agent marketplace and partner built agents forming the stated ecosystem path.

Sourcekinaxis.comread 2026-09-07

Triggers & Channel Coverage Partial

Agents are embedded in live planning environments where planners work rather than sitting outside the process. No channel coverage or event trigger configuration is documented, Kinaxis Maestro Agents launch 2025-10-20

Model Flexibility & Routing Full

Maestro Agent Studio is designed to work with leading large language models including OpenAI's GPT and Google Gemini while keeping agent behavior anchored in Maestro's trusted data and governance.

Sourcekinaxis.comread 2026-09-07

APIs, SDKs & MCP Extensibility Partial

Maestro Agent Studio gives a no code way to compose platform native agents without custom code development. No API, SDK, or MCP surface is documented and external agent connectivity is stated as a later 2026 plan, Kinaxis Maestro Agent Studio release 2026-02-05

Testing, Debugging & Optimization Not documented

No agent testing, evaluation harness, scored test surface or documented live agent-quality metric appears in the agent releases, the solutions pages or the Trust Center; the quarterly red-team exercises and annual third-party penetration testing that do appear assess the company's systems, not the agents.

Sourcekinaxis.com/en/trust-centre-bacread 2026-09-07

Browser & Computer Use Not documented

Agents are embedded co-workers inside Maestro's own planning environment, and no operation of a browser, desktop or third-party visual interface is documented anywhere in the agent releases, the solutions pages or the Trust Center.

SourceKinaxis, kinaxis.com readsread 2026-09-07

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Contact sales

flat

What is public

Kinaxis (kinaxis.com - enterprise supply-chain planning platform 'Maestro' (formerly RapidResponse): concurrent planning across demand, supply, inventory, and S&OP, with embedded AI/agentic capabilities) is enterprise/quote-based - subscription, no public price tiers.

Billing mechanics

Enterprise SaaS subscription (sales-led, quote-based; typically scoped to scenario/data scale and modules); not publicly itemized. No public figures.

Cost watchouts

Significant implementation/integration costs typical of enterprise planning suites; multi-year subscriptions; pricing requires direct engagement

Additional watchouts

Custom enterprise pricing only (no public tiers); heavy implementation; value tied to planning scope/data scale

Sales call required

Yes, required for paid access

Commercial notes

Publicly traded on the TSX (KXS); a long-standing supply chain planning vendor with a 'concurrent planning' positioning.

Key ambiguities

Enterprise SaaS Agreement with Order Form structure per the Trust Center; no figure, billing axis or tier is published anywhere, and whether Maestro Agents or Agent Studio carry separate line items is undisclosed. A Mid-market Planning One offering exists in the solutions nav, also unpriced publicly.

Support SLA / resale

Kinaxis enterprise support; sold direct + via partners; cloud-native 'Maestro' platform with planning AI

Agentic Index verified 2026-09-07

Alternatives to Kinaxis

The closest documented capability profiles to Kinaxis among enterprise operations agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

  • Ema11.0 / 14Adds documented Memory & State Persistence and Testing, Debugging & Optimization
  • LexisNexis11.0 / 14Adds documented Memory & State Persistence
  • Auditoria10.5 / 14Adds documented Testing, Debugging & Optimization
  • Coworker11.5 / 14Adds documented Memory & State Persistence
  • DraftWise8.5 / 14Adds documented Memory & State Persistence
  • Legora10.5 / 14Adds documented Memory & State Persistence

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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