How much does Novaworks cost?

Novaworks publishes no pricing. As an enterprise platform built on ServiceNow that just launched from stealth and is focused on landing early enterprise customers, the motion is sales led and terms are likely bespoke. Rates were not retrievable.

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Novaworks

Q: Who is Novaworks for?

Enterprise HR and people operations teams, Organizations with hybrid human and agent workforces, ServiceNow customers modernizing HCM, Companies replacing stitched together HR point solutions

Also known as: Novaworks, Novaworks.ai

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Enterprise operations agentindependentVerified 2026-07-08

AI native HCM operating system for Total Workforce Management, built on ServiceNow, that unifies employees, contractors, and AI agents in one governed interface and treats AI agents as workforce members with their own onboarding, task assignment, and performance tracking.

Novaworks is an AI native Human Capital Management operating system for Total Workforce Management, built on the ServiceNow AI platform and launched out of stealth in March 2026 with an eight million dollar seed round led by Stalwart Ventures, notably including ServiceNow Ventures, which makes ServiceNow both the underlying platform and a financial backer. The founding team carries unusual platform alignment: CEO Kelley Steven-Waiss, a former CHRO, built Hitch Works and sold it to ServiceNow for fifty seven million dollars in 2022, then ran transformation at ServiceNow, and CTO Eswar Vandanapu led ServiceNow engineering across IT operations, security operations, and governance risk and compliance, with CPO Melanie Lougee bringing HR technology leadership from Workday, ServiceNow, Gartner, and Oracle.

The thesis is that legacy HCM systems were architected for a static, human only workforce that no longer exists, while today's organizations run a blend of full time employees, contractors, freelancers, and increasingly AI agents. Novaworks positions itself as a greenfield, AI native reset rather than AI features bolted onto pre AI architecture: intelligence is embedded directly into core workflows, automating decisions, orchestrating tasks, and dynamically managing workforce composition end to end across HR, talent, and operational data. A distinctive stance is treating AI agents as workforce members with their own onboarding, task assignment, performance tracking, and governance rails, managed alongside people in one interface. The founders chose to build on ServiceNow specifically for its extensibility, security, and governance, giving the young product an enterprise grade foundation and a built in distribution and ecosystem advantage.

Novaworks fits enterprises that want to manage a hybrid workforce of employees, contractors, and AI agents on one governed operating system rather than a patchwork of legacy HCM tools, and that already run or trust ServiceNow. As a company that only just launched from stealth, product depth beyond the launch narrative is limited on public sources, and it is a weaker fit for buyers needing proven scale, published pricing, or documented product specifics today.

Vendor details

Canonical URL

https://www.novaworks.ai

Subcategory

AI native HCM operating system on ServiceNow

Funding status

Independent, based in Los Gatos, California, launched out of stealth on March 23, 2026 with eight million dollars in seed funding led by Stalwart Ventures, formerly RevRoad Capital, with strategic participation from ServiceNow Ventures and Bell Ventures. Co founded by CEO Kelley Steven-Waiss, a former CHRO who founded Hitch Works and sold it to ServiceNow for fifty seven million dollars in 2022 then served as ServiceNow Chief Transformation Officer, and CTO Eswar Vandanapu, a former ServiceNow senior director of development and Hitch CTO, joined by Chief Product Officer Melanie Lougee, previously of Workday, ServiceNow, Gartner, and Oracle.

Company status

independent

Use cases & customers

Primary use cases

Unified management of employees, contractors, and AI agentsOnboarding, task assignment, and performance tracking for AI agentsAI embedded HR and workforce workflows on ServiceNowTotal Workforce Management for a hybrid workforce

Target customers

Enterprise HR and people operations teamsOrganizations with hybrid human and agent workforcesServiceNow customers modernizing HCMCompanies replacing stitched together HR point solutions

Deployment options

Cloud

Integrations

Built natively on the ServiceNow AI platform, chosen for its extensibility, security, and governance, with end to end orchestration across HR, talent, and operational data streams and a single interface unifying employees, contractors, and AI agents. Specific external connectors beyond the ServiceNow foundation were not enumerated at launch.

In practice

An enterprise runs employees, contractors, and a growing set of AI agents on separate tools. Novaworks manages all three in one interface, giving the AI agents their own onboarding, task assignment, and performance tracking.

An HR team is stuck stitching legacy HCM point solutions together. Built on ServiceNow, Novaworks embeds AI directly into core workflows to orchestrate HR, talent, and operational data end to end.

A ServiceNow shop wants agentic workforce management without leaving its trusted platform. Novaworks runs natively on ServiceNow, inheriting its security and governance.

Sources & related URLs

Related / legacy domains

https://www.prnewswire.com/news-releases/novaworksai-launches-agentic-operating-system-for-total-workforce-management-raises-8m-seed-round-302721432.html

Research sources

https://www.prnewswire.com/news-releases/novaworksai-launches-agentic-operating-system-for-total-workforce-management-raises-8m-seed-round-302721432.html https://www.prismnews.com/news/novaworks-raises-8-million-seed-to-build-ai-workforce-os-on https://hrtechedge.com/novaworks-launches-with-8m-to-build-ai-native-hcm-platform-for-the-agentic-workforce/ https://bayelsawatch.com/novaworks-secures-8m/ https://raising.fi/news/novaworks-seed-march-2026 https://theaiinsider.tech/2026/03/24/novaworks-ai-launches-agentic-operating-system-for-total-workforce-management-raises-8m-seed-round/

Capability coverage

5.0 / 14 capabilities · 36%

Integrations & Tool CallingBuilt natively on the ServiceNow AI platform with end to end orchestration across HR, talent, and operational data streams and a single interface unifying employees, contractors, and AI agents, PRNewswire and bayelsawatch coverage retrieved 2026-07-08	Full
Workflow OrchestrationEmbeds intelligence directly into core workflows to automate decisions, orchestrate tasks, and dynamically manage workforce composition, with end to end orchestration across HR, talent, and operational data, hrtechedge and bayelsawatch coverage retrieved 2026-07-08	Full
Knowledge Grounding & RAGAI is embedded directly into core workflows over unified workforce data connecting people, systems, and agents, though a specific knowledge grounding or retrieval mechanism is not detailed at launch, PRNewswire and hrtechedge coverage retrieved 2026-07-08	Partial
Human Oversight & GuardrailsProvides governance rails to manage AI agents like any other worker on ServiceNow's governance ready platform, though specific human approval flows are not detailed at launch, bayelsawatch and PRNewswire coverage retrieved 2026-07-08	Partial
Security, Identity & GovernanceThe founders chose to build on ServiceNow's trusted and secure enterprise AI platform specifically for its security and governance, inheriting that posture, though Novaworks own certifications are not documented, PRNewswire coverage retrieved 2026-07-08	Partial
Observability & AuditabilityManages AI agents as workforce members with performance tracking alongside people, on a governance ready platform, though agent run tracing and audit trails are not detailed at launch, bayelsawatch coverage retrieved 2026-07-08	Partial
Memory & State PersistenceNo agent memory or state persistence capability is documented in the launch materials for this early stage company, PRNewswire and hrtechedge coverage retrieved 2026-07-08	Unable to verify
Deployment & Data ResidencyRuns on the ServiceNow cloud platform with no Novaworks specific self hosted or data residency options documented, PRNewswire coverage retrieved 2026-07-08	Unable to verify
Prebuilt Agents, Templates & PacksIntroduced as the first agentic operating system for Total Workforce Management with capabilities to onboard, assign, and track AI agents as workers, though prebuilt module detail is thin at launch, PRNewswire and bayelsawatch coverage retrieved 2026-07-08	Partial
Triggers & Channel CoverageNo specific trigger or channel framework is documented in the launch materials, though intelligent workflows and task assignment run on ServiceNow, PRNewswire and hrtechedge coverage retrieved 2026-07-08	Unable to verify
Model Flexibility & RoutingRuns on the ServiceNow AI platform with no customer model choice or routing documented, PRNewswire coverage retrieved 2026-07-08	Unable to verify
APIs, SDKs & MCP ExtensibilityBuilt on ServiceNow's extensible platform, cited as a key reason for the platform choice, though a Novaworks specific developer API, SDK, or MCP surface is not documented, PRNewswire coverage retrieved 2026-07-08	Partial
Testing, Debugging & OptimizationNo testing, evaluation, or optimization tooling is documented in the launch materials, PRNewswire coverage retrieved 2026-07-08	Unable to verify
Browser & Computer UseNo browser or computer use capability is described in the launch materials, PRNewswire coverage retrieved 2026-07-08	Unable to verify

Recent platform changes

No recent material changes tracked yet.

View all changes for Novaworks →

Pricing

No public pricing; contracts are quoted through sales

not published; early stage enterprise contract on ServiceNow

Contact onlyMedium variable cost

What is public

Nothing numeric. The platform positioning, ServiceNow foundation, funding, and team are public, but no rates are published.

Billing mechanics

Enterprise sales led. As a stealth exit focused on landing early enterprise customers and deploying seed capital on product and go to market, commercial terms are likely bespoke and evolving, and may interact with ServiceNow licensing.

Cost watchouts

Built on ServiceNow, so total cost may depend on the customer's existing ServiceNow licensing and platform footprint alongside any Novaworks fee.

Variable cost rationale

No public rates exist. An HCM platform typically scales cost with managed headcount, and here the workforce includes agents, but the company publishes no mechanics and is at launch stage, so treat exposure as unquantified and quoted per deal, potentially layered on ServiceNow licensing.

Additional watchouts

Because Novaworks runs on ServiceNow, buyers should clarify how Novaworks pricing relates to their existing or required ServiceNow entitlements.

Sales call required

Yes — required for paid access

Free / trial

No free tier or trial is documented on retrieved pages

Key ambiguities

Whether pricing is per employee, per managed worker including agents, or tied to ServiceNow licensing, none of which is published.

Missing data

No published rates, tiers, minimums, or contract terms were retrievable, consistent with the launch stage.

Verified 2026-07-08

Data confidence: medium