Cassidy

Cassidy is a no code AI automation platform, built by Cassidy Inc., that lets teams build AI agents and multi step workflows grounded in their own company knowledge. Trusted by more than twenty thousand teams, from startups to Fortune 100 enterprises, it is designed for non technical users who can stand up agents and workflows in hours rather than months. Cassidy positions itself as an automation platform for real business processes across sales, support, marketing, operations, and human resources, not just a generic chat tool.

The platform rests on four connected pieces. A Knowledge Base connects documents, wikis, meeting transcripts, and integrated tools into a single, continuously synced source of truth that is permission aware, so agents only retrieve what a user is allowed to see. Agents are context aware teammates anyone can build in plain language for a specific role, and they answer questions, complete tasks, and take action across tools. Workflows turn complex processes into multi step automations, and a meeting recorder turns conversations into searchable knowledge and next steps.

Knowledge grounding is a genuine strength. Responses reflect a company's brand voice and cite the exact source, and a Document Verification feature lets teammates verify, request verification of, or flag as outdated the sources an agent cites, so outputs stay accurate over time. Cassidy is model flexible across leading models from OpenAI, Anthropic, and Google, letting users pick the best model per agent, with new models added as they release and no separate API keys required. It connects to more than a hundred tools, with custom integrations through webhooks and an application programming interface.

Cassidy is built for enterprise trust. It is SOC 2 Type II, GDPR, HIPAA, and CASA certified, encrypts data in transit and at rest, enforces granular role based access, keeps full audit logs, and never uses customer data to train models. Agents deploy where teams already work, in Slack, Microsoft Teams, Google Chat, the browser, Microsoft Word, Excel, and Outlook, or embedded on a website. Its main gaps are persistent agent memory, on premises deployment, a formal testing framework, and agentic computer use, none of which are yet first class. Pricing is transparent and self serve, starting at forty nine dollars a month.