Agentic Index
11x vs Artisan (2026)
11x and Artisan are the two most prominent AI SDR digital workers, and the practical split is packaging and proof of price. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
11x sells Alice for outbound and Jordan for inbound as autonomous sales workers, priced only through sales conversations. Artisan leads with Ava, an AI BDR wrapped in a full outbound platform, with public pricing that starts free and moves through 280 dollar and 660 dollar monthly tiers.
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. 11x and Artisan are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 956 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose 11x if
- You want both directions covered: Alice runs outbound while Jordan handles inbound response and routing.
- You are replacing a function, not buying a tool, and prefer a vendor that sells the worker framing all the way through.
- Deep testing and memory in our matrix suggest a platform built for sustained autonomous operation.
Choose Artisan if
- You want to see the price before the demo: a free tier and published tiers make Artisan the easier evaluation.
- Credit based pricing lets you start small and scale volume instead of committing to a worker sized contract.
- The consolidated platform, data, sequencing, deliverability, and Ava in one, replaces several point tools at once.
| At a glance | 11x | Artisan |
|---|---|---|
| Category | GTM / revenue agent | GTM / revenue agent |
| Entry price | Contact sales | Pricing scoped per plan: Team (about 2,500 leads a month), Scale (about 6,000), Enterprise custom |
| Free / trial | No published trial; a live demo and an embedded Julian call demonstration | No free plan or trial published |
| Pricing confidence | contact only | contact only |
| Feature | 1 11x |
A Artisan |
|---|---|---|
| Action & orchestration | ||
|
Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
Full / Explicit | Full / Explicit |
|
Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
Full / Explicit | Full / Explicit |
|
Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
Full / Explicit | Full / Explicit |
| Knowledge & context | ||
|
Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
Full / Explicit | Full / Explicit |
|
Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
No / Not documented
Persistent conversation and campaign state plus self learning are documented; no first class memory feature or customer controllable memory store. |
Partial |
| Control & trust | ||
|
Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
Partial
Human configured playbooks, sequence builder, and a consent guardrail on outbound calling are documented; no per action approval gate in an autonomous first product. |
Full / Explicit |
|
Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
Partial | Full / Explicit |
|
Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
Partial
Dashboards, activity feeds, transcripts, and structured interaction records document what the workers did; trace or audit tooling reconstructing why is not documented. |
Partial |
|
Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
No / Not documented | No / Not documented |
| Solution readiness | ||
|
Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
Full / Explicit | Partial |
| Platform extensibility | ||
|
Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
No / Not documented | No / Not documented |
|
APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
Full / Explicit | Full / Explicit |
|
Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
Partial
Analytics, self optimizing messaging, and knowledge base rollback are documented; no customer facing testing, debugging, or evaluation product. |
Partial |
| Specialist automation | ||
|
Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
No / Not documented | Partial |
Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | 1 11x |
A Artisan |
|---|---|---|
|
Entry price Lowest public entry point |
Contact sales | Pricing scoped per plan: Team (about 2,500 leads a month), Scale (about 6,000), Enterprise custom |
|
Pricing confidence How public the numbers are |
Contact only | Contact only |
|
Billing Primary billing axis |
quoted; basis not published | plan scoped by leads contacted a month |
|
Variable cost Workload / overage exposure |
High variable cost | High variable cost |
|
Free tier / trial Try before you buy |
No free tier
|
No free tier
|
|
Buying motion Self-serve vs sales call |
Sales call | Sales call |
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