Redwood Software

RunMyJobs acts across more than 100 native integrations, from AWS, Azure and Google Cloud to Snowflake, Databricks, Apache Airflow, SAP, Oracle and ERP, ITSM, data and AI platforms, and an agent step inside a workflow works through the same connections. The UiPath connector triggers, monitors and manages UiPath jobs and processes as steps in wider workflows, and the ChatGPT connector sends a request to OpenAI and returns the response with a log of the exchange. Anything else with an API can be wired in.

Sourceredwood.com/solutions/agentic-orchestrationread 2026-10-12

RunMyJobs runs job chains with dependencies across SAP, cloud, SaaS and on premises systems, and Agent Studio drops AI steps into those chains so an agent can analyze, decide and act without rebuilding the process. Agentic workflows coordinate several AI agents with shared context through a single control plane, and each handoff carries its intent, the credentials scoped to that step and the approvals already given, so an agent can query logs or run a known recovery while a production rollback follows its own approved path.

Sourceredwood.com/solutions/agentic-orchestrationread 2026-10-12

RangerAI answers questions about the platform in natural language, writes scripts and documentation, and builds draft workflows from the objects already in a customer's environment or from an uploaded SOP. Agentic workflows build on a company's existing automation, integrations and knowledge. Agents get no searchable index of a customer's own documents.

Sourceredwood.com/solutions/agentic-orchestrationread 2026-10-12

Agents run inside the orchestrator's human in the loop approval gates, and consequential steps, such as a production rollback, follow a separately approved path, with the current process state and dependencies laid out for the approver first. Every workflow draft the Workflow Builder produces is reviewed and approved by IT before deployment. Operator messages stop for a person's reply and can offer a fixed list of answers, and alert escalations pass an unanswered alert to the next person after a set delay. Operators reply from the console or from an AI assistant.

Sourceredwood.com/solutions/agentic-orchestrationread 2026-10-12

Redwood holds ISO/IEC 27001, SOC 2 Type II and CSA STAR Level I. RunMyJobs signs users in through SAML 2.0 single sign on with any identity provider that offers a public metadata URL, carrying each user's roles and groups across, and custom roles give named users access to specific workflows and queues.

Access controls and partition isolation apply to every AI initiated action as they do to people, credentials are scoped to each workflow step, the MCP server authenticates with OAuth 2.0 and the REST API with an API key or an OAuth token. A customer can revoke Redwood support staff's access entirely or by region, and connections from on premises agents run over TLS 1.3.

Sourceredwood.com/trustread 2026-10-12

A real time audit log covers every action by the customer's staff and by Redwood's, and a single operational record links the initiator, agent, workflow, approvals, changes and systems touched by each agent initiated action.

With the auditing module, rules record every change to workflows and triggers, either as a diff or as a full copy that can be rolled back.

Redwood Insights dashboards show job, queue and server health and failure trends, process forecasting shows what will run and when, and the Operations Agent sends alerts with job history, downstream impact, an SLA countdown and a recommended next step.

Sourceredwood.com/trustread 2026-10-12

Agents in an agentic workflow share context, and each handoff carries the request's intent, scope and approvals from start to finish, with one operational record linking initiator, agent, workflow and outcome. A ChatGPT step can take the conversation so far into the next request when the workflow passes it along. That context lives and ends with the workflow, so nothing an agent learns carries into the next run.

Sourceredwood.com/article/product-pulse-hybrid-governance-for-ai-agentsread 2026-10-12

RunMyJobs runs as SaaS on AWS across nine global regions with a 99.95% uptime guarantee, and each customer selects the AWS region that hosts its environment. European customers land in EU-WEST-1 by default and can choose another region such as EU-CENTRAL-1.

Each customer gets a dedicated zone with its own storage and networking, databases stream to every availability zone in the region for near zero data loss, and a customer can limit which Redwood support region may reach its environment. Agents inside the customer's network open the connections to on premises systems, so no inbound access is needed.

Sourceredwood.com/trustread 2026-10-12

Every RunMyJobs subscription includes enterprise connectors and templates, installed and kept current from a catalog inside the product. Ready workflow templates cover utilities, retail and manufacturing, and an agentic workflows library turns existing workflows into tools an AI agent can use. The Operations Agent comes ready to monitor the estate without being built by the customer.

Sourceredwood.com/pricingread 2026-10-12

Workflows start on schedules, on events and on calls from other systems. An event is raised when a file lands in a directory, a process finishes or an operator raises it by hand, and any process or chain can wait for an event before it runs or raise one when it ends.

Outside systems start work through the REST API, from Amazon EventBridge or from SAP Build Process Automation and Joule skills, and AI assistants submit jobs and raise events from chat through the MCP server. The Operations Agent watches the estate around the clock and starts its own work when it detects a job failure, an SLA at risk or a silent issue.

Sourceredwood.com/use-case/mcp-serverread 2026-10-12

A workflow step can call OpenAI through the ChatGPT connector, which lists the models open to the customer's own OpenAI account and lets the builder pick one for each request, and an Azure Machine Learning connector submits and monitors the customer's own ML jobs. That choice covers steps a customer builds. Which models power RangerAI, the Operations Agent and Agent Studio is not disclosed, and other model makers have no connector of their own.

Sourcedocumentation.redwood.com/extensions/content/chatgpt.htmread 2026-10-12

Developers get a documented REST API, with Swagger reference pages, that submits, resubmits and force starts processes, raises and clears events and works with workflow and schedule objects, signing in with an API key or an OAuth 2.0 token that RunMyJobs checks against the customer's own identity provider. SAP Build Process Automation and Joule skills call it that way.

The RunMyJobs MCP server adds more than 50 governed tools over OAuth 2.0 for Microsoft Copilot, SAP's Joule, Claude Code, Cursor and other compatible assistants, to submit and monitor jobs, raise events, restart failed workflows, promote configurations from test to production and check deployed versions, though its endpoint and full tool list are not public.

Sourcedocumentation.redwood.com/extensions/content/inboundrestextension.htmread 2026-10-12

Each subscription includes up to three pre production environments, and Redwood's practice is separate development, test and production instances, with workflows promoted between them as packaged exports, by a right click or by a promotion process, and a test import that checks a package compiles before anything is saved. Upgrades reach development first and production last. RangerAI helps troubleshoot failures. A team tests an agent step by running it in those environments, with no scored check of what the agent decided.

Sourceredwood.com/pricingread 2026-10-12

RunMyJobs reaches systems through APIs, connectors and agents on customer servers. It can open a full Windows desktop session over RDP so a program that needs its window can run, but driving that program is left to the customer's own script, and other screen work is left to the UiPath robots it triggers and monitors.

Sourceredwood.com/connectors/uipathread 2026-10-12