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Maxim AI

Also known as: Maxim, getmaxim.ai

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Agent infrastructureindependentVerified 2026-06-30

End to end platform to simulate, evaluate, and observe AI agents across the lifecycle, with a built in gateway to a thousand plus models.

Maxim AI is an end to end platform for simulating, evaluating, and observing AI agents across the entire development lifecycle, from prompt engineering through pre release testing to production monitoring. Operated by H3 Labs, it is built around cross functional use, so engineers work through SDKs while product managers and QA teams can define, run, and analyze simulations and evaluations directly in the UI without code. The stack spans a model gateway, observability, and evaluations, and is used by companies including EY, ByteDance, Klaviyo, and McAfee, which report shipping reliable agents several times faster.

Its standout capability is agent simulation. Teams generate diverse synthetic personas with specific goals, knowledge levels, and communication styles, then run agents across thousands of real world scenarios and multi turn conversations before any live traffic, re running from any step to reproduce and root cause failures. On top of simulations, Maxim evaluates at the session, trace, and span level through what it calls Flexi Evals, combining a store of prebuilt and third party evaluators with custom AI judge, programmatic, statistical, and human evaluators. It supports both offline evaluation on curated datasets and online evaluation of live traffic, and wires into CI pipelines like GitHub Actions, Jenkins, and CircleCI to gate quality on every change.

For production, Maxim's observability suite captures full multi turn Sessions, grouping every trace across turns into a complete trajectory with tool call inspection, latency analysis, and quality scores. It tracks token usage, cost, and latency, fires real time alerts to Slack or PagerDuty on custom thresholds, and is OpenTelemetry native, able to ingest traces and forward data to platforms like New Relic and Snowflake. Maxim also includes Bifrost, an LLM gateway that provides unified routing and governance across more than a thousand models from over eight providers, giving teams a single oversight layer for model traffic.

Maxim is built for enterprise use, with role based access controls, in VPC deployment, governance, and ISO 27001, SOC 2, HIPAA, and GDPR compliance. Its SDKs cover Python, TypeScript, Java, and Go. Pricing starts with a free Developer tier that includes 10,000 logs a month with three day retention, a Professional plan at $29 per seat a month that adds online evaluations, 100,000 logs, and seven day retention, a Business plan at $49 per seat a month, and a custom Enterprise tier. All plans include a fourteen day free trial with no card required.

Vendor details

Canonical URL

https://www.getmaxim.ai

Category

Agent infrastructure

Subcategory

Agent simulation and evaluation

Funding status

Operated by H3 Labs Inc. Customers include EY, ByteDance, Babylist, Klaviyo, McAfee, Clinc, Thoughtful, and Comm100, which the company says ship reliable agents more than 5x faster. Independent.

Company status

independent

Use cases & customers

Primary use cases

agent simulationagent evaluationagent observabilityprompt experimentationLLM gateway and routing

Target customers

AI engineering teamsenterprise

Deployment options

SaaSVPC

Integrations

SDKs in Python, TypeScript, Java, and Go, plus a CLI, REST APIs, and webhooks, with HTTP endpoints to test agents without changing source. OpenTelemetry native for ingesting and forwarding traces to tools like New Relic and Snowflake, and direct integrations with LangChain, LangGraph, CrewAI, OpenAI Agents, LiveKit, LiteLLM, Anthropic, and Bedrock.

In practice

You need to know how your support agent handles angry, confused, and off topic users before launch. Maxim generates synthetic personas, simulates thousands of multi turn conversations, and surfaces failure points you can re run and fix.

A prompt change might quietly regress quality. You wire Maxim into CI so every change runs offline evaluations against your datasets and blocks the merge if task success drops.

Your agent is live and you need to catch cost and quality drift. Maxim's Sessions trace every multi turn run, and threshold alerts hit Slack the moment latency or a quality score crosses your limit.

Capability coverage

6.5 / 14 capabilities · 46%

Integrations & Tool CallingBroad framework and provider integration (LangChain, LangGraph, CrewAI, OpenAI Agents, LiveKit, LiteLLM, Anthropic, Bedrock) plus OpenTelemetry and CI/CD, and it inspects and evaluates agent tool calls, but it is a testing and observability layer rather than a tool calling hub. Partial
Workflow OrchestrationOffers low code prompt chains for experimentation, but does not orchestrate production agent execution, sequencing, or branching. Unable to verify
Knowledge Grounding & RAGEvaluates retrieval quality and ingests context sources for simulation, but does not itself provide a retrieval or knowledge grounding engine. Unable to verify
Human Oversight & GuardrailsHuman evaluators and annotation plus Responsible AI evaluators for guardrails and toxicity, but oversight sits in the evaluation loop rather than blocking agent actions at runtime. Partial
Security, Identity & GovernanceISO 27001, SOC 2, HIPAA, and GDPR compliance with role based access controls, in VPC deployment, and governance, a strong enterprise posture, though some identity governance specifics are less detailed than dedicated security platforms. Partial
Observability & AuditabilityCore product. Multi turn Sessions capture full agent trajectories with tool call inspection, latency analysis, and quality scores, tracking token usage, cost, and latency with real time Slack and PagerDuty alerts, and OpenTelemetry ingestion and forwarding to tools like New Relic and Snowflake. Full
Memory & State PersistenceGroups traces into Sessions for observability and persists datasets, but does not provide an agent memory or state persistence layer. Unable to verify
Deployment & Data ResidencyCloud SaaS with in VPC deployment available on Enterprise for data control, though without a documented full self host or multi region residency matrix. Partial
Prebuilt Agents, Templates & PacksAn Evaluator Store of prebuilt and third party evaluators plus reusable synthetic persona and scenario libraries for simulation, though these are evaluation and testing assets rather than prebuilt production agents. Partial
Triggers & Channel CoverageCI/CD triggered evaluations through GitHub Actions, Jenkins, and CircleCI, real time threshold alerts to Slack and PagerDuty, online evaluation, and webhooks, though no native conversational channel coverage or agent invocation runtime. Partial
Model Flexibility & RoutingBifrost, Maxim's built in LLM gateway, provides unified routing and governance across more than a thousand models from over eight providers, a genuine model routing and flexibility layer. Full
APIs, SDKs & MCP ExtensibilityComprehensive SDKs across Python, TypeScript, Java, and Go, plus a CLI, REST APIs, webhooks, HTTP endpoints, and OpenTelemetry, a strong extensibility surface, though no MCP server is documented. Partial
Testing, Debugging & OptimizationCore product. Agent simulation across thousands of scenarios and personas, offline and online evaluation, session, trace, and span level Flexi Evals, prebuilt plus custom AI, programmatic, statistical, and human evaluators, dataset curation, CI/CD regression gating, and step level re runs for root cause analysis. Full
Browser & Computer UseNot applicable. Maxim is a simulation, evaluation, and observability platform and does not provide browser automation or computer use. Unable to verify

Recent platform changes

No recent material changes tracked yet.

Pricing

From $29/seat/mo · free Developer tier + 14 day trial

Per seat subscription tiers, with log volume and retention caps rising by tier; Bifrost gateway usage and Enterprise are separate

Public — exactMedium variable costFree tierTrial available

Included quota

Developer free: 10,000 logs/mo, 3 day retention. Professional $29/seat/mo: 100,000 logs/mo, 7 day retention, online evaluations. Business $49/seat/mo. Enterprise custom: in VPC, governance, longer retention.

What is public

Per seat tier pricing (Developer free, Professional $29, Business $49) with log and retention caps is public; Enterprise is custom.

Billing mechanics

Per seat monthly subscriptions with log volume and retention caps that rise by tier. Online evaluation is gated to Professional and above. Enterprise adds in VPC deployment and governance under custom pricing.

Cost watchouts

Per seat pricing adds up across a team, and log volume and short retention windows on lower tiers can force upgrades; online evaluation is not on the free tier.

Variable cost rationale

Cost scales with seats plus log volume and retention; high log throughput or long debugging windows can push teams to higher tiers, and per seat pricing grows with team size.

Additional watchouts

Watch per seat costs at team scale and the log caps and retention windows (10k/3 days on Developer, 100k/7 days on Professional). Online evaluations and longer retention require higher tiers.

Overage / add-ons

Log volume and retention windows are capped per tier (10k/3 days on Developer, 100k/7 days on Professional), so exceeding them pushes you to a higher tier. Online evaluations require Professional or above. Per overage rates are not itemized.

Sales call required

No — self-serve available

Free / trial

Free Developer tier (10,000 logs/month, 3 day retention). All plans include a 14 day free trial, no credit card.

Lowest paid plan

Professional $29/seat/mo (100k logs/mo, 7 day retention, online evaluations)

Commercial notes

Self serve, seat based adoption with a free Developer tier and a 14 day trial, scaling to Enterprise for VPC deployment, governance, and compliance. Differentiates on pre release simulation across personas and cross functional, no code workflows for product and QA.

Key ambiguities

Per log overage pricing, the exact Business versus Professional feature split, and Enterprise pricing are not public.

Cancellation / refund

Developer, Professional, and Business are self serve subscriptions with standard cancellation. Enterprise terms are contractual.

Support SLA / resale

Standard support on lower tiers; hands on evaluation support and enterprise SLAs available, with the company offering to help teams build foundational eval and observability systems.

Missing data

Per log overage rates, Business tier feature deltas, and Enterprise dollar pricing are not fully itemized publicly.

Verified 2026-06-30

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Researched from public vendor sources. See Methodology.