DronaHQ

Agents take authenticated action in outside systems: prebuilt DronaHQ Tools connect accounts for Gmail, Slack, Google Calendar, GitHub, Notion, Apollo and more, connector queries reach the customer's databases and APIs, code tools run Python or JavaScript, and the customer's own MCP servers can be attached; the agent chooses which tools to use and in what order. DronaHQ tools overview and agents introduction docs, 2 Oct 2026.

Sourcedocs.dronahq.com/agents/getting-started/tools-overviewread 2026-10-02

A single agent follows multi step plans across its tools within a set iteration count, and published agents can be called from DronaHQ automations as a step. Multi agent execution is not shipped in the agent builder, since the tools docs list Agent and Automations tool types as coming soon, so the multi agent orchestration claim on the marketing page describes a capability that is not yet available. DronaHQ agents introduction docs and agents page, 2 Oct 2026.

Sourcedocs.dronahq.com/agents/getting-started/introductionread 2026-10-02

DronaHQ keeps a maintained retrieval structure: a knowledge base of documents and crawled URLs (with crawl settings) is attached to an agent for retrieval over organization specific content, and the pricing FAQ states that knowledge base operations include document embedding and vector search, metered in credits. DronaHQ agents FAQ, agents introduction docs and agent pricing FAQ, 2 Oct 2026.

Sourcedronahq.com/agents-faqread 2026-10-02

The customer sets constraints: guardrails with prompt and output policies, tool limits per agent, and keywords that scope instructions to the current user. The templates page advertises human in the loop support and the KYC template uses guided confirmation steps, but no mechanism where a person approves an agent action before it commits is documented, so ask DronaHQ to show its approval step. DronaHQ agents introduction docs (guardrails section in navigation) and templates page, 2 Oct 2026.

Sourcedocs.dronahq.com/agents/getting-started/introductionread 2026-10-02

On access, the agents FAQ names scoped permissions, role based access control and version control, and SSO is offered on the agent Enterprise column and on the app platform as SAML or OpenID Connect. On compliance, the pricing FAQ states DronaHQ is SOC 2 Type II and ISO 27001 certified and audited for GDPR, with HIPAA as an agent add on.

The limit: the templates page says every agent deployment includes SSO and role based access, while the agent pricing table shows SSO, RBAC and SOC 2 only for Enterprise, so confirm with DronaHQ which plan carries them. DronaHQ agents FAQ, agent and app pricing pages and templates page, 2 Oct 2026.

Sourcedronahq.com/pricingread 2026-10-02

DronaHQ records agent actions at runtime: each run includes a step by step breakdown of every tool invoked with its parameters and responses, alongside execution logs, tool call traces, token usage and credit consumption, error monitoring and developer request logs; tracing is retained 30 days on Starter and 90 on Business. DronaHQ agents FAQ, agents introduction docs and agent pricing page, 2 Oct 2026.

Sourcedronahq.com/agents-faqread 2026-10-02

The Starter plan lists short term memory, and the docs describe memory as storing intermediate results, context or conversation history within a session. Long term memory is listed as coming soon on the Business plan, so no memory layer with a stated scope and lifetime across conversations is shipped. DronaHQ agent pricing page and agents introduction docs, 2 Oct 2026.

Sourcedronahq.com/agents/pricingread 2026-10-02

The templates page says agent deployments come with data residency controls. The agents FAQ says agents are currently available only on DronaHQ's cloud, and no region list, customer environment or selection surface is documented, so ask DronaHQ where agent data is stored. Zero data retention and 60 day retention add ons are data handling, not residency, and while the DronaHQ app builder self hosts, the agent platform does not. DronaHQ templates page, agents FAQ and agent pricing page, 2 Oct 2026.

Sourcedronahq.com/agents/templatesread 2026-10-02

DronaHQ offers installable prebuilt agents, each doing its own job: the templates page lists an employee onboarding agent, a support triage agent, a WhatsApp appointment agent, a recruitment agent, an event promotion agent and a KYC agent, each with an Install agent link, grouped by Sales Ops, RAG, HR Ops, Reporting and Support. DronaHQ agent templates page, 2 Oct 2026.

Sourcedronahq.com/agents/templatesread 2026-10-02

Agents start on their own: each agent can carry several triggers at once, including a webhook, a scheduler, and 145+ DronaHQ platform triggers that fire on events in Gmail, Outlook, Slack, GitHub, Jira, Linear, Salesforce, HubSpot and Stripe, plus chat, WhatsApp, Instagram and Facebook Messenger for conversations. An email trigger is marked coming soon. DronaHQ triggers introduction docs, 2 Oct 2026.

Sourcedocs.dronahq.com/agents/triggers/introductionread 2026-10-02

The customer chooses the model: each agent is configured with a model from OpenAI, Anthropic or Gemini (with DeepSeek, Cohere and xAI also listed), and the FAQ states providers and models can be mixed across agents. The limit: all models run on DronaHQ's built in key, and bring your own key is not offered. DronaHQ agents FAQ, agents introduction docs and agent pricing FAQ, 2 Oct 2026.

Sourcedronahq.com/agents-faqread 2026-10-02

DronaHQ documents an interface for its own platform: agents connect to outside systems through APIs and webhooks (the pricing page lists a System interface for APIs and webhooks), the docs carry a Developer section with API keys and request logs and an agent API reference, and the webhook trigger lets external systems start an agent with structured data. The limit: the contents of the API reference are not established, so ask DronaHQ what the agent API covers. DronaHQ agents introduction docs and navigation, triggers docs and agent pricing page, 2 Oct 2026.

Sourcedocs.dronahq.com/agents/getting-started/introductionread 2026-10-02

DronaHQ documents an evaluation harness: datasets hold test cases specifying context, the tool the agent must call and a reviewer for the final answer, twelve reviewer types score outputs (exact match, regex, JSON schema, Levenshtein, tone, factuality, closed QA, custom LLM judge), and eval runs report average scores that can be compared side by side after a change.

The limit: the agent pricing page lists Evaluations as coming soon (page modified April 2026) while the docs describe the feature as live (updated June 2026), so confirm with DronaHQ that evals are available on your plan. DronaHQ dataset and evals docs and agent pricing page, 2 Oct 2026.

Sourcedocs.dronahq.com/agents/getting-started/dataset-and-evalsread 2026-10-02

No browser, desktop or remote computer control by the agent is documented; inbuilt tools are web search, time and calculator. URL crawling feeds the knowledge base at build time rather than letting the agent operate a browser. DronaHQ agents introduction docs and agents FAQ, 2 Oct 2026.

Sourcedocs.dronahq.com/agents/getting-started/introductionread 2026-10-02