ControlUp

ControlUp, headquartered in San Francisco with engineering roots in Israel, is an agentic AI platform for digital employee experience and what it calls Autonomous Endpoint Management, using AI to help digital workspaces run themselves. Founded in 2010 by Asaf Ganot and Yoni Avital and now led by chief executive Jed Ayres, it is backed by JVP and K1 Investment Management, surpassed one hundred million dollars in annual recurring revenue in April 2026 at a valuation above one billion dollars, and has been named a Leader in the Gartner Magic Quadrant for Digital Employee Experience Management Tools for three consecutive years. Nearly two thousand organizations, including more than a third of the Fortune 100, rely on it to keep their technology running smoothly.

The platform, ControlUp ONE, watches every endpoint, desktop, application, and network in real time across physical devices, virtual desktops, Cloud PCs, SaaS apps, and unified communications, and its agentic engine, Pulse AI, turns that visibility into action. Pulse AI continuously analyzes real time patterns, suppresses expected activity so only what matters surfaces, performs root cause analysis, and then either guides IT to the right next step or takes the action automatically, moving teams from reactive troubleshooting to self healing operations. Advanced Orchestration adds low code workflows, self healing actions, and employee self service, all governed by IT defined guardrails, while a Script Library and App Profiler provide reusable building blocks. Native integrations span Microsoft, Citrix, Omnissa, Amazon, ServiceNow, IGEL, Parallels, and Intel, and unified communications monitoring gives deep visibility into Microsoft Teams and Zoom. The result is a detect, decide, and resolve loop that aims to fix issues before they reach an employee or become a support ticket.

ControlUp is a mature, category leading platform focused on the digital workplace and end user computing rather than production site reliability, and its scoring reflects deep strengths in observability, orchestration, and guardrailed automation alongside a proprietary model and endpoint centric action rather than a browser driving agent. It manages physical, virtual, and cloud environments and offers a free trial with enterprise, quote based pricing. For an IT organization managing a large, complex estate of desktops, virtual workspaces, and Cloud PCs that wants real time visibility and autonomous, guardrailed remediation in one platform, ControlUp is a strong and proven fit; a team wanting production incident response for cloud services, or a fully self hosted, model flexible stack, will find it built for the endpoint and the employee experience.