Agentic Index
Spoki vs Wassist (2026)
Both build agents that live on WhatsApp, at very different levels of ambition.
Spoki is a full conversational commerce platform on the official Meta Business API with AI support, sales and voice agents, broadcasts, a CRM and more than a hundred integrations across WhatsApp, voice, SMS, email and RCS, free then from nineteen euros, documenting 9.5 of 14. Wassist is a no code builder for publishing agents natively on WhatsApp, grounded in your store and docs with API and MCP tool calling and human handoff, free to try with credit based monthly plans, at 8. Platform against builder.
Choose Spoki if
- Documented coverage is broader and you need broadcasts and a CRM, not just an agent.
- Channels beyond WhatsApp are in scope now or soon.
- An established platform on the official Meta API is what your compliance expects.
Choose Wassist if
- One agent on WhatsApp is genuinely the whole requirement.
- MCP tool calling means the agent reaches your systems without a platform in between.
- Credit based pricing suits volume that varies month to month.
| At a glance | Spoki | Wassist |
|---|---|---|
| Category | Customer support agent | Agent builder |
| Entry price | Free plan at zero euro per month; paid plans from nineteen euro per month (Service) and forty nine euro per month (Marketing), plus pass through Meta WhatsApp conversation fees. | Free to try; simple monthly plans with credit based usage (default one credit per message, credits scale with agent intelligence). Exact tier prices not retrieved this session. |
| Free / trial | Permanent free plan at zero euro per month plus a free trial with no credit card | Free to try; free to get started |
| Pricing confidence | public exact | public partial |
| Feature | S Spoki |
W Wassist |
|---|---|---|
| Action & orchestration | ||
|
Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
Full / Explicit | Full / Explicit |
|
Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
Full / Explicit | Partial |
|
Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
Full / Explicit | Partial |
| Knowledge & context | ||
|
Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
Partial | Full / Explicit |
|
Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
Partial | Partial |
| Control & trust | ||
|
Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
Full / Explicit | Partial |
|
Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
Full / Explicit | Partial |
|
Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
Partial | Partial |
|
Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
Partial | Partial |
| Solution readiness | ||
|
Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
Full / Explicit | Full / Explicit |
| Platform extensibility | ||
|
Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
No / Not documented | No / Not documented |
|
APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
Full / Explicit | Full / Explicit |
|
Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
Partial | Partial |
| Specialist automation | ||
|
Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
No / Not documented | No / Not documented |
Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | S Spoki |
W Wassist |
|---|---|---|
|
Entry price Lowest public entry point |
Free plan at zero euro per month; paid plans from nineteen euro per month (Service) and forty nine euro per month (Marketing), plus pass through Meta WhatsApp conversation fees. | Free to try; simple monthly plans with credit based usage (default one credit per message, credits scale with agent intelligence). Exact tier prices not retrieved this session. |
|
Pricing confidence How public the numbers are |
Public — exact | Public — partial |
|
Billing Primary billing axis |
Monthly subscription tier plus pass through per conversation Meta WhatsApp fees | credits per message (usage) |
|
Variable cost Workload / overage exposure |
High variable cost | High variable cost |
|
Free tier / trial Try before you buy |
Free tierTrial
|
Free tierTrial
|
|
Buying motion Self-serve vs sales call |
Self-serve | Self-serve |