Agentic Index
Atomicwork vs Moveworks (2026)
Both give employees one conversational front door and they differ on independence, at 12 and 10.5 of 14. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
Moveworks reasons and acts across more than a hundred systems with an agentic Reasoning Engine, enterprise search and a no code builder, and was acquired by ServiceNow in December 2025. Atomicwork deploys and governs AI coworkers across IT, human resources, finance and legal, each with a role, budget, scoped access and audit trail, with bring your own models and testing before production, from around 25,000 dollars a year. Atomicwork documents more and gives each agent a budget, which nobody else does.
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. Atomicwork and Moveworks are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 969 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose Atomicwork if
- Documented coverage is broader and per agent budgets and scoped access are the governance you want.
- Bring your own models keeps you independent of any one vendor's model choices.
- Testing agents before production is a control your change process requires.
Choose Moveworks if
- You are a ServiceNow customer and the acquisition makes this the strategic path.
- Reasoning across a hundred plus systems is the integration breadth your estate needs.
- Enterprise search alongside action is what your employees actually want.
| At a glance | Atomicwork | Moveworks |
|---|---|---|
| Category | Enterprise operations agent | Enterprise operations agent |
| Entry price | From $25,000/yr | Quote only |
| Free / trial | Demo and pilot on request; no public free tier | Demo on request; no public free tier |
| Pricing confidence | public partial | contact only |
| Feature | A Atomicwork |
M Moveworks |
|---|---|---|
| Action & orchestration | ||
|
Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
Full / Explicit | Full / Explicit |
|
Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
Full / Explicit | Full / Explicit |
|
Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
Full / Explicit | Full / Explicit |
| Knowledge & context | ||
|
Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
Full / Explicit | Full / Explicit |
|
Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
Partial | No / Not documented |
| Control & trust | ||
|
Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
Full / Explicit | Partial |
|
Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
Full / Explicit | Full / Explicit |
|
Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
Full / Explicit | Full / Explicit |
|
Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
Full / Explicit | Full / Explicit |
| Solution readiness | ||
|
Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
Full / Explicit | Full / Explicit |
| Platform extensibility | ||
|
Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
Full / Explicit | Partial |
|
APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
Partial | Full / Explicit |
|
Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
Full / Explicit | Partial |
| Specialist automation | ||
|
Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
No / Not documented | No / Not documented |
Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | A Atomicwork |
M Moveworks |
|---|---|---|
|
Entry price Lowest public entry point |
From $25,000/yr | Quote only |
|
Pricing confidence How public the numbers are |
Public, partial | Contact only |
|
Billing Primary billing axis |
credits or outcomes, with coworker and user tiers | Quote only. No unit is published; every commercial route resolves to a demo request, a sales contact or an account executive. |
|
Variable cost Workload / overage exposure |
High variable cost | Medium variable cost |
|
Free tier / trial Try before you buy |
No free tierTrial
|
No free tier
|
|
Buying motion Self-serve vs sales call |
Sales call | Sales call |
Moveworks was acquired by ServiceNow in December 2025. If you are not a ServiceNow customer, ask directly about the standalone roadmap and integration commitments beyond that platform.
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