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Unblocked

Also known as: GetUnblocked, getunblocked.com, Unblocked Code, Next Chapter Software, Inc.

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Entry pricePlatform at $35 a user a month, or $29 a user a month billed annually, with 300 credits per license pooled across the team; Enterprise is quoted.Full pricing detail

Unblocked is a context engine for engineering teams and their coding agents, made by Next Chapter Software, Inc. of Vancouver. It builds a permission aware knowledge graph over code, pull requests, Slack, tickets, docs and production tools, serves it to Cursor, Claude Code and other agents through MCP and an API, and runs agents of its own that review pull requests and turn handed off tasks into verified draft pull requests. The Platform plan costs $29 a user a month billed annually, or $35 monthly.

Unblocked is sold by Next Chapter Software, Inc., founded in Vancouver in 2021 by Dennis Pilarinos and the team behind Buddybuild, with a $20M Series A and backing from Amplify, First Round and XYZ Capital. Its core is a context engine that connects GitHub, GitLab, Bitbucket and Azure DevOps, CI systems, Confluence, Notion, Google Drive and SharePoint, Jira, Linear and Asana, Slack, Teams and Zendesk, and Datadog, Sentry, PostHog, Snowflake and Databricks, and turns them into one store that answers engineering questions with citations. Expo, Webflow, Cribl, Drata, TravelPerk and Clio are among the customers it names.

Retrieval combines vector search, a knowledge graph and structured stores with an expert graph built from pull request and commit history. It treats the main branch as the source of truth, settles conflicts between sources by code behavior, recency and authority, shows the disagreements it cannot settle, and checks each user's permissions at query time, with pull requests, CI and conversations refreshed in near real time. Coding agents reach it through a remote MCP server, a CLI and a REST API, and people ask it in Slack, Teams, the web or a Mac app. Unblocked also runs agents of its own.

Unblocked Code confirms a task's scope, plans it, writes the code, runs the build and tests on an isolated cloud machine, checks the result with a separate verifier agent and opens a draft pull request in each repository it touches. AI code review posts inline comments with suggested changes, labels risk, writes descriptions and can approve low risk pull requests, Deep Review splits a review across specialist agents, and a CI failure agent explains why a build broke. Personal and shared memories carry what the assistant learns from corrections.

The Platform plan costs $29 a user a month billed annually or $35 monthly, and each license adds 300 credits a month to a team pool; an answer uses 4 credits, an MCP call 2, a typical code review about 4 and a typical coding task about 20, and credit packs start at $180 for 1,000. Enterprise is quoted and adds single sign on, Data Shield permission enforcement, audit logs, on premises or own cloud deployment and support for Data Center editions. Unblocked holds SOC 2 Type II and SOC 3, supports SAML and SCIM, runs on AWS in the US West region by default, and keeps customer data out of model training, including at its model providers.

Unblocked fits engineering organizations whose knowledge is spread across many repositories and tools and who want their coding agents and their people to work from the same cited context. It fits less well for buyers who need to choose the model or a data region, teams that want single sign on without an Enterprise contract, and anyone looking for a free tier rather than a 21 day trial.

Vendor details

Canonical URL

https://getunblocked.com

Category

Agent infrastructure

Subcategory

Permission aware context engine serving engineering knowledge to coding agents over MCP, with its own coding, code review and CI failure agents

Funding status

Venture backed; a $20M Series A, with Amplify, First Round and XYZ Capital among its investors and Stewart Butterfield and Quinn Slack among its angels.

Company status

independent

Use cases & customers

Primary use cases

serving cited engineering context to coding agents through MCPanswering developer questions in Slack, Teams and the webturning handed off tasks into verified draft pull requestsAI code review with risk labels and approvalsexplaining CI failures on pull requests

Target customers

engineering organizations with many repositories and scattered documentationplatform teams rolling out Cursor, Claude Code or Copilotteams that want AI code review and handed off coding tasksenterprises that need on premises or own cloud deployment

Deployment options

Multi tenant Unblocked cloud on AWS in the US West regionOn premises or own cloud deployment on EnterpriseIsolated, short lived cloud machines for each Unblocked Code taskPublished static egress IPs for allowlisting

Integrations

GitHub and GitHub Enterprise Server, GitLab, Bitbucket and Azure DevOps; GitHub Actions, GitLab Pipelines, Bitbucket Pipelines, Buildkite, CircleCI and Jenkins; Confluence, Notion, Google Drive, SharePoint, Coda and Stack Overflow for Teams; Jira, Linear, Asana and GitHub Issues; Slack, Microsoft Teams, Zendesk, Fireflies and Granola; Datadog, Sentry, PostHog, Snowflake and Databricks; custom read only MCP servers; a remote MCP server, CLI and REST API for agents.

In practice

A developer working in Claude Code asks how billing retries are meant to work; the agent calls the Unblocked MCP server, which returns the relevant code, a design doc in Confluence and a Slack decision thread, with the conflict between the doc and the code flagged.

An engineering manager hands Unblocked Code a bug from the web app; it confirms the scope, fixes the bug across two repositories, runs the builds and tests, and opens a draft pull request in each for review.

A platform team turns on code review across its GitHub organization, lets Unblocked approve dependency bumps it labels low risk, and reads the CI failure agent's report when a flaky test breaks the main branch.

Agentic Index coverage score

12.0 / 14 capabilities · 86%

Integrations & Tool Calling Full

Connected sources span GitHub, GitLab, Bitbucket and Azure DevOps, six CI systems, Confluence, Notion, Google Drive, SharePoint, Jira, Linear, Asana, Slack, Teams, Zendesk, Datadog, Sentry, Snowflake and Databricks, plus custom read only MCP servers. The agents act in the code host, opening draft pull requests, pushing fix commits, posting reviews and approvals, setting labels and reviewers, managing branches and toggling auto merge for users with write access, and they create Linear issues on request and answer in Slack and Teams.

Sourcedocs.getunblocked.com/data-sources/data-sources-overview.mdread 2026-11-08

Workflow Orchestration Full

Unblocked Code confirms a task's scope, plans the change, writes it, runs the build and tests, and hands the result to an independent verifier agent, iterating until both pass, and a change that touches several repositories becomes a separate task and pull request for each. Deep Review splits a review across specialist agents for bugs, logic, security and performance that trace call chains and verify one another's findings before anything is posted.

Sourcedocs.getunblocked.com/unblocked-code.mdread 2026-11-08

Knowledge Grounding & RAG Full

Retrieval combines vector search, a knowledge graph and structured stores over every connected source, with an expert graph built from pull request and commit activity that decays over time. The main branch counts as the source of truth, conflicts between sources are settled by code behavior, recency, authority and proximity, and disagreements it cannot settle are shown rather than hidden. Pull requests, CI and conversations refresh in near real time and docs and issues within hours, permissions are checked at query time, and the engine runs at a scale of 100,000 repositories.

Sourcegetunblocked.com/blog/inside-the-unblocked-context-engineread 2026-11-08

Human Oversight & Guardrails Full

Before a coding task starts, Unblocked Code confirms its scope; the task can be followed, redirected or cancelled while it runs, and it delivers only draft pull requests that leave branch protection untouched. Code review settings decide whether low risk pull requests may be approved, with a warning that the approval counts toward required reviews, which users and draft pull requests are reviewed, and whether a developer opts out. Data Shield on Enterprise limits each answer to sources the asker can open, and coding tasks run with the requester's own access.

Sourcedocs.getunblocked.com/code-review/setup-and-configuration.mdread 2026-11-08

Security, Identity & Governance Full

SOC 2 Type II, SOC 3 and CASA Tier 2 certifications are published through a SafeBase trust center. Enterprise adds SAML single sign on with Okta, Entra, Google Workspace, AWS Identity Center or PingOne and SCIM for users and groups, and every plan carries Admin and Member roles. Data is encrypted in transit and at rest, neither Unblocked nor its model providers train on customer data, and the DPA and subprocessor list are shared on request.

Sourcegetunblocked.com/securityread 2026-11-08

Observability & Auditability Full

Enterprise audit logs are searchable and export to CSV, and a security events API returns them together with agent access logs that show which agent acted, on whose behalf, which tool it called and the result. Analytics track MCP tool calls, usage by coding agent, answer ratings and review sentiment, usage exports and APIs cover coding tasks and reviews, and every answer cites the sources behind it.

Sourcedocs.getunblocked.com/team-settings/audit-logs.mdread 2026-11-08

Memory & State Persistence Full

Personal Memories hold preferences a user states, or patterns the assistant learns from repeated requests, inside that user's private chats, and the user removes one by telling Unblocked to forget it or switches the feature off. Shared Memories learn from corrections in conversations the whole organization can read, are checked against sources before use, and sit behind an admin toggle. Code review also learns from reactions and replies, and organizational memory draws team conventions from past reviews.

Sourcedocs.getunblocked.com/unblocked-chat/personal-memories.mdread 2026-11-08

Deployment & Data Residency Full

The standard service is multi tenant on AWS in the US West region, with published static IPs for allowlisting, and Unblocked Code runs each task on an isolated, short lived cloud machine that is destroyed afterwards. Enterprise adds on premises deployment options and deployment in the customer's own cloud environment. The cloud service offers no choice of data region, and residency questions go through the trust center.

Sourcegetunblocked.com/pricingread 2026-11-08

Prebuilt Agents / Templates / Packs Full

Three agents come ready to use, each doing its own job: Unblocked Code, AI code review and a CI failure agent. A cookbook of recipes covers planning, code review, validating a bug, investigating an incident, enriching a ticket and asking Unblocked, an open source skills repository and agent skills at personal and team scope package them for coding agents, and data source presets and AI drafted risk policies speed setup.

Sourcedocs.getunblocked.com/unblocked-code.mdread 2026-11-08

Triggers & Channel Coverage Full

Work starts when someone mentions @Unblocked in Slack or Teams or @unblocked in a pull request comment, when a pull request opens or updates, when CI fails, from a Fix button on a review comment, or from the web app, the Mac app, the CLI, the MCP server or the REST API. Slack and Teams channels can also be set to answer questions on their own. No schedule or outbound webhook starts agent work.

Sourcedocs.getunblocked.com/code-review/how-it-works.mdread 2026-11-08

Model Flexibility & Routing Partial

Models are chosen and routed by Unblocked itself across Anthropic, Azure OpenAI and OpenAI, with GLM models served through Baseten, Fireworks and CoreWeave and Amazon Bedrock as further providers, and adaptive routing moves work between inference providers. Organizations with provider restrictions are kept on Claude, but customers cannot pick a model for a task, set routing rules or bring their own key.

Sourcegetunblocked.com/blog/adaptive-routing-inference-providersread 2026-11-08

APIs / SDKs / MCP Extensibility Full

A REST API with personal or team bearer tokens and a published OpenAPI file covers context research, search, answers, collections and documents that create and change Unblocked's own content, code review and risk results, usage, audit and agent access logs, and SCIM, within 1,000 questions and 10,000 MCP calls a day. A remote MCP server over OAuth or a token, and a local one through the CLI, offer three read only tools.

Sourcedocs.getunblocked.com/programmatic-access.mdread 2026-11-08

Testing, Debugging & Optimization Partial

Each coding task runs the project's own build and tests, and a separate verifier agent checks the result and attaches the verification to the draft pull request, while code review checks dependency findings against live package data. People rate answers as helpful or not, and Unblocked publishes its own benchmarks and an open source context engine simulator, but customers get no harness or scored test set for evaluating the agents on their own work.

Sourcedocs.getunblocked.com/unblocked-code.mdread 2026-11-08

Browser / Computer-use Not documented

Connected tools are read through their APIs, actions go through the code host, Slack, Teams and Linear, and Unblocked Code works on a cloud machine with a shell, build tools and tests. No agent opens a browser, drives a desktop or clicks through a web interface, and production context arrives from Datadog, Sentry and PostHog through their APIs rather than their dashboards.

Sourcedocs.getunblocked.com/unblocked-code.mdread 2026-11-08

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Platform at $35 a user a month, or $29 a user a month billed annually, with 300 credits per license pooled across the team; Enterprise is quoted.

Per licensed user a month, billed monthly or annually, with each license adding 300 credits a month to a team pool that answers, MCP calls, code reviews, CI reports and coding tasks draw down.

Trial available

Included quota

Each Platform license adds 300 credits a month to a shared team pool that resets monthly; an answer uses 4 credits, an MCP call 2, a CI report 9, a code review about 4 on average and a Deep Review about 11, and an Unblocked Code task about 20, with failed tasks free.

What is public

Platform prices monthly and annually, the credit allowance, credit costs per action, credit pack prices and trial terms, with Enterprise by quote.

Billing mechanics

Per licensed user, billed monthly or annually, plus a pooled credit allowance and optional credit packs with automatic top ups.

Cost watchouts

Coding tasks average about 20 credits but one in four uses more than 50 and one in ten more than 100, and single sign on, audit logs and on premises deployment need an Enterprise contract.

Variable cost rationale

Seat prices are fixed, but every answer, MCP call, review and coding task draws on the pooled credits, and long coding tasks can run past 100 credits, so heavy agent use means buying credit packs.

Additional watchouts

Credit use grows with agent activity, and enterprise identity and deployment options sit on the quoted plan.

Overage / add-ons

Credit packs of 1,000 for $180, 5,000 for $750 or 25,000 for $2,500 extend the pool, expire after 12 months, and can top up automatically.

Sales call required

Mixed (some tiers require a call)

Free / trial

A 21 day trial with no card; there is no free plan.

Lowest paid plan

Platform at $35 a user a month, or $29 billed annually

Commercial notes

Next Chapter Software, Inc. sells Platform through self serve sign up and Enterprise through sales.

Key ambiguities

The pricing page describes a 21 day trial of the Platform plan while the billing docs say the trial carries every Enterprise feature, and the card purchase flow behind Get Started is not described.

Cancellation / refund

Platform bills monthly or annually; Enterprise runs on custom terms with invoicing.

Support SLA / resale

Enterprise adds a guided security review, dedicated customer success and priority support over Slack and Zoom.

Missing data

Enterprise pricing.

Agentic Index verified 2026-11-08

Alternatives to Unblocked

The closest documented capability profiles to Unblocked among agent infrastructure platforms tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

  • Kestra12.5 / 14Fuller documented coverage on Model Flexibility & Routing
  • Agno13.0 / 14Fuller documented coverage on Model Flexibility & Routing and Testing, Debugging & Optimization
  • Redwood Software11.0 / 14A lighter documented profile than Unblocked
  • Tray.ai13.0 / 14Fuller documented coverage on Model Flexibility & Routing and Testing, Debugging & Optimization
  • xpander.ai12.0 / 14Fuller documented coverage on Model Flexibility & Routing
  • Atlan10.5 / 14A lighter documented profile than Unblocked

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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