Scribeberry
Also known as: Scribeberry AI, AI Employees, Pro Mode
Canadian clinical documentation platform pairing ambient scribing with automated completion of real government and insurance paperwork, plus AI Receptionist and patient intake agents, across native EMR push and any application via extension.
Scribeberry is a Toronto based clinical documentation platform founded by a Canadian family physician, Dr Zaahir Moloo, with software designer Amaan Rattansi, and used by more than 30,000 clinicians across Canada and the United States. It covers ambient capture in clinic, dictation for narrative cases, transcription for telehealth and recording upload, with a pre chart step that reviews patient history before the encounter begins.
Its sharpest differentiator is paperwork rather than notes. Most scribes offer custom templates and perhaps a referral letter generator. Scribeberry pre populates actual Canada Revenue Agency Disability Tax Credit forms, provincial referral letters and insurance paperwork directly from encounter data, handling multi page forms with intelligent field mapping. For a family physician completing several disability forms a week that is a measurable reduction in work that no other scribe in this index directly matches.
The second differentiator is scope. Alongside documentation it sells what it calls AI Employees: an AI Receptionist that answers patient calls, handles basic scheduling and takes messages, and Patient Intake Automation that generates forms, collects digital signatures and routes responses. The honest framing is that these matter most to solo and very small practices that would otherwise pay separately for the same work, and matter less where front desk staff already exist. Template coverage runs past 2,000 across more than 100 specialties, with a builder that copies the format from an uploaded sample note.
Integration is deliberately two tiered: native Smart Pull and Smart Push with Accuro, Oscar Pro and Jane App, and a Chrome extension plus desktop app that reach Epic, Cerner, Athena, MYLE, CHR and effectively any other system, including via keyboard shortcuts in any application. Enterprise adds HL7, FHIR and custom APIs, SSO and SAML, role based access control, white labelling, an admin console with usage analytics, custom retention policies and on premise deployment options. It is SOC 2 Type 2 certified, HIPAA and PIPEDA compliant, keeps Canadian data in Canada and US data in the US, and states it never trains models on customer data.
Vendor details
Canonical URL
https://scribeberry.com
Category
Healthcare agent
Company status
independent
Use cases & customers
Target customers
Deployment options
In practice
You complete several Disability Tax Credit forms a week and they eat your evenings. Scribeberry pre populates the actual CRA forms, provincial referral letters and insurance paperwork from encounter data rather than just drafting a note.
You are solo and paying separately for a phone answering service. The AI Receptionist answers patient calls, handles basic scheduling and takes messages inside the same subscription as the scribe.
Your health system needs data to stay on your own infrastructure. Enterprise offers on premise deployment options alongside regional residency, SSO, role based access control and custom retention policies, which no other scribe in this index documents.
Sources & related URLs
Agentic Index coverage score
10.0 / 14 capabilities · 71%
| Integrations & Tool CallingNative Smart Pull and Smart Push with Accuro, Oscar Pro and Jane App, a Chrome extension covering Epic, Cerner, Athena, MYLE, CHR and any web based EMR, a desktop app working with any application via keyboard shortcuts, telehealth compatibility with Zoom, Teams and Google Meet, and HL7, FHIR and custom APIs at enterprise. 2026-08-05 | Full |
|---|---|
| Workflow OrchestrationReaches well past documentation: AI Receptionist answers patient calls, handles scheduling and takes messages, and Patient Intake Automation generates forms, collects digital signatures and routes responses, alongside pre chart preparation and bidirectional EMR data flow. 2026-08-05 | Full |
| Knowledge Grounding & RAGOffers clinical question answering, AI assisted billing code lookup, a context input for the encounter and a pre chart step that reviews patient history, but unlike tali-ai it does NOT name the clinical evidence base behind its answers, and no retrieval corpus or citation mechanism is documented. 2026-08-05 | Partial |
| Human Oversight & GuardrailsNotes reach the chart only through a clinician initiated one click push, so a human action gates every record entry, but no explicit review, approval or sign off workflow is documented, and the AI Receptionist and intake agents operate with patients directly. 2026-08-05 | Partial |
| Security, Identity & GovernanceSOC 2 Type 2 certified, HIPAA and PIPEDA compliant with BAA, encryption in transit and at rest, single sign on and SAML, role based access controls, custom data retention policies, and an explicit statement that customer data is never used to train models. 2026-08-05 | Full |
| Observability & AuditabilityEnterprise provides a centralised admin console with usage analytics and a 99.9 percent uptime service level agreement, but no audit trail of AI generated content, source traceability or documentation quality reporting is described. 2026-08-05 | Partial |
| Memory & State PersistenceReusable templates, macros and text shortcuts persist per clinician, enterprise offers organisation wide template management and custom data retention policies, and Smart Pull retrieves patient data from the EMR, but no cross session agent memory is documented. 2026-08-05 | Partial |
| Deployment & Data ResidencyOn premise deployment options are offered at enterprise, alongside regional storage with Canadian data kept in Canada and US data in the US and customer defined retention policies. The only on premise option found across every ambient documentation vendor built in this sweep. 2026-08-05 | Full |
| Prebuilt Agents, Templates & PacksMore than 2,000 specialty templates across 100 plus specialties with a builder that copies the format from an uploaded sample note, macros and shortcuts, prebuilt AI Employee agents, and prepopulated real world forms including CRA Disability Tax Credit forms, provincial referral letters and insurance paperwork. 2026-08-05 | Full |
| Triggers & Channel CoverageAmbient in clinic capture, dictation, uploaded recording transcription, telehealth across major platforms, and an inbound patient phone channel through the AI Receptionist, reachable via web, Chrome extension and desktop app in 40 plus languages. 2026-08-05 | Full |
| Model Flexibility & RoutingNo model list, routing policy, model selection or bring your own key capability is documented. The stated commitment never to train on customer data is a data handling policy, not model flexibility. 2026-08-05 | Unable to verify |
| APIs, SDKs & MCP ExtensibilityEnterprise exposes HL7, FHIR and custom APIs, white labelling covers logo, colours and domain, and the Chrome extension plus desktop app extend the product into any application through keyboard shortcuts. No MCP surface is documented. 2026-08-05 | Full |
| Testing, Debugging & OptimizationTemplate and macro refinement plus a return on investment calculator give some tuning surface, but the headline 99.9 percent accuracy figure is a marketing claim with no published methodology, and no evaluation harness, benchmark or regression testing is documented. 2026-08-05 | Partial |
| Browser & Computer UseThe Chrome extension pastes notes directly into the active field of any web based EMR and the desktop app operates any application through keyboard shortcuts, so the product acts on third party interfaces, but this is scoped insertion rather than general browser control. 2026-08-05 | Partial |
The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Pricing
Free trial with 20 uses per month; Pro $99 per provider per month unlimited; Enterprise from $79 per user per month for teams of five or more
per provider per month
What is public
All three tiers, their rates, the free tier allowance, the no caps commitment on Pro and the enterprise seat threshold are published on the vendor's own pricing and enterprise pages.
Billing mechanics
Three tiers. A free plan allows 20 uses a month with no contract. Pro is a flat $99 per provider per month covering unlimited encounters with every integration included. Enterprise starts at $79 per user per month for organisations with five or more providers and adds dedicated support, white labelling, deeper integration and administrative controls, with volume discounts.
Cost watchouts
Currency is not stated explicitly on the pricing page, which matters for Canadian buyers, and enterprise capabilities including on premise deployment, single sign on and HL7 or FHIR integration sit behind the five seat enterprise tier
Variable cost rationale
A flat per provider rate with explicitly no encounter, minute or template caps means cost tracks headcount only, with no metered usage component documented anywhere.
Additional watchouts
The enterprise tier is cheaper per seat than Pro but requires five or more providers, so a three person practice pays the higher rate. Buyers wanting on premise deployment, single sign on or HL7 and FHIR integration must be on enterprise regardless of how few seats they need.
Overage / add-ons
None on Pro. The vendor states Pro carries no encounter, minute or template caps, which is a deliberate contrast with competitors that cap monthly audio hours
Sales call required
Mixed (some tiers require a call)
Free / trial
Free tier with 20 uses per month, no contract required
Lowest paid plan
Pro Mode
Commercial notes
Scribeberry publishes its own pricing analysis of the category, placing itself in a mid market band at $99 alongside Freed and Heidi, against enterprise options at $200 to $300 or more. That is self interested but the underlying structure is verifiable on its own pricing page, and the no caps position is a genuine differentiator against vendors that limit monthly audio hours.
Key ambiguities
The pricing page does not state currency, and independent reviewers specifically advise Canadian buyers to confirm currency, taxes and data processing terms before signing. Enterprise volume discount thresholds above the $79 starting rate are also unpublished.
Missing data
Currency, enterprise volume discount thresholds, and any minimum contract term on the enterprise tier.
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Alternatives to Scribeberry
The closest documented capability profiles to Scribeberry among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Tali AI10.0 / 14Fuller documented coverage on Knowledge Grounding & RAG
- Microsoft Dragon Copilot9.5 / 14Fuller documented coverage on Human Oversight & Guardrails
- Prosper AI10.0 / 14Fuller documented coverage on Human Oversight & Guardrails and Observability & Auditability
- Fathom7.5 / 14A lighter documented profile than Scribeberry
- FinThrive9.5 / 14Fuller documented coverage on Knowledge Grounding & RAG and Memory & State Persistence
- Lyrebird Health8.5 / 14Fuller documented coverage on Human Oversight & Guardrails
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded