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Pasito

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Enterprise operations agentindependentVerified 2026-07-07

AI native workspace for group benefits that normalizes unstructured plan and census data into an auditable layer and automates the benefits lifecycle, with white label agents, HIPAA and SOC 2 compliant.

Pasito is an AI native workspace for the group benefits industry, using agentic AI to automate the manual, error prone work that carriers, brokers, and employers face across group health, life, and retirement benefits. Founded in 2021 in New York by Pauline Roteta, a former BlackRock executive, and built through Y Combinator, the company raised a three point two five million dollar seed in 2025 from Google, Y Combinator, and Core Innovation Capital, then a twenty one million dollar Series A in February 2026 led by Insight Partners, with Y Combinator and insurance focused MTech Capital participating. Over the past year it reports growing annual recurring revenue fifty times and expanding across thousands of employers, with carrier customers including Reliance Matrix, New York Life, and Sun Life US, and consultants like OneDigital.

At its core, Pasito converts unstructured plan documents, contracts, and employee census files into a normalized, auditable data layer, replacing the manual plan building that has long plagued the industry. Its core AI agents construct benefits plans with a reported ninety eight percent accuracy, against an industry average of seventy four percent, eliminating hundreds of hours of work per group, and that clean data layer powers end to end automation across sales, quoting, marketing, enrollment, support, and claims. On top of it sit pre configured engagement agents that generate benefits guides, microsites, plan comparisons, personalized recommendations, sales materials, support answers, translations, and omnichannel communications, turning weeks of work into minutes.

Because it operates in a regulated, fiduciary domain, Pasito is HIPAA and SOC 2 compliant and leans on transparency and an auditable data layer, letting carriers and brokers keep control over accuracy and compliance, and it can deploy fully white labeled AI agents under a client's own brand. It is purpose built for one industry, so it does not offer choice of underlying model or general purpose agent tooling. For a carrier, broker, or benefits team buried in manual plan setup and member communications that wants an accurate, compliant, automated operating layer for the benefits lifecycle, Pasito is a strong option; an organization outside group insurance and benefits will find it too specialized to apply.

Vendor details

Canonical URL

https://pasito.ai

Category

Enterprise operations agent

Subcategory

Employee benefits and insurance operations

Funding status

Independent, headquartered in New York, founded in 2021 by Pauline Roteta, a former BlackRock executive, and a Y Combinator company. Raised a three point two five million dollar seed in 2025 from Google, Y Combinator, Core Innovation Capital, FiDi Ventures, and strategic angels, then a twenty one million dollar Series A in February 2026 led by Insight Partners, with Y Combinator and MTech Capital participating. Reports growing annual recurring revenue fifty times over the past year and deployments across thousands of employers, with customers including carriers Reliance Matrix, New York Life, and Sun Life US, and consultants OneDigital and Daybright Financial.

Company status

independent

Use cases & customers

Primary use cases

benefits plan construction and configurationbenefits enrollment and member communicationsinsurance quoting and claims automationwhite-label benefits AI agents

Target customers

insurance carriersbenefits brokersemployersfinancial institutions

Deployment options

SaaScloud

Integrations

Ingests unstructured plan documents, contracts, and employee census files and normalizes them into a single auditable data layer, then automates workflows across sales, quoting, marketing, enrollment, support, and claims for carriers, brokers, and employers. Generates omnichannel member communications and can deploy fully white labeled agents under a client's own brand across the benefits ecosystem.

In practice

Building a benefits plan from scattered plan documents and census files takes your team hundreds of hours per group and still has errors. Pasito's agents construct plans with about ninety eight percent accuracy from unstructured inputs.

Every enrollment season you rebuild guides, comparisons, and member communications from scratch. Pasito's engagement agents generate benefits guides, microsites, and omnichannel communications in minutes instead of weeks.

You are a carrier or broker who needs automation but must keep your brand and stay compliant. Pasito deploys fully white labeled AI agents under your brand on a HIPAA and SOC 2 compliant, auditable platform.

Capability coverage

9.5 / 14 capabilities · 68%

Integrations & Tool CallingIngests unstructured plan documents, contracts, and census files and acts across the benefits ecosystem of carriers, brokers, and employers with omnichannel communications, Pasito docs 2026-07-07 Full
Workflow OrchestrationPowers end to end automation across the benefits lifecycle from sales and quoting through marketing, enrollment, support, and claims on a unified data layer, Pasito docs 2026-07-07 Full
Knowledge Grounding & RAGConverts unstructured plan and census data into a normalized, auditable data layer that grounds agents, enabling plan construction with a reported ninety eight percent accuracy, Pasito docs 2026-07-07 Full
Human Oversight & GuardrailsCarriers and brokers keep control over accuracy and compliance with transparent, auditable outputs, keeping humans accountable for review in a regulated fiduciary domain, Pasito docs 2026-07-07 Full
Security, Identity & GovernanceThe platform is HIPAA and SOC 2 compliant with an auditable data layer built for a regulated insurance and benefits industry, Pasito docs 2026-07-07 Full
Observability & AuditabilityEmphasizes transparency and a normalized, auditable data layer so carriers and brokers can trace and verify what the agents produced, Pasito docs 2026-07-07 Full
Memory & State PersistenceMaintains a persistent unified data layer per client, but a distinct agent memory that learns per user over time is not documented, Pasito docs 2026-07-07 Partial
Deployment & Data ResidencyDelivered as a HIPAA and SOC 2 compliant cloud workspace, but on premise or explicit customer controlled residency options are not documented, Pasito docs 2026-07-07 Partial
Prebuilt Agents, Templates & PacksShips pre configured engagement agents for benefits guides, microsites, comparisons, recommendations, sales materials, support answers, translations, and communications out of the box, Pasito docs 2026-07-07 Full
Triggers & Channel CoverageRuns omnichannel communications across the benefits lifecycle, but coverage is largely workflow and lifecycle driven rather than a broad real time event trigger surface, Pasito docs 2026-07-07 Partial
Model Flexibility & RoutingRuns on its own AI native stack and does not document customer choice of underlying model or routing across external model providers, Pasito docs 2026-07-07 Unable to verify
APIs, SDKs & MCP ExtensibilityLets clients deploy white labeled agents and is moving toward letting them build proprietary agents in the workspace, but a broad public developer SDK, API, or MCP surface is not documented, Pasito docs 2026-07-07 Partial
Testing, Debugging & OptimizationReports high plan construction accuracy and validates outputs against the data layer, but a dedicated agent testing, evaluation, or debugging surface is not documented, Pasito docs 2026-07-07 Partial
Browser & Computer UseAutomates benefits workflows through data processing and integrations rather than driving a browser or operating a computer interface, Pasito docs 2026-07-07 Unable to verify

Recent platform changes

No recent material changes tracked yet.

Pricing

Not public; enterprise pricing quoted through sales, scoped to carriers, brokers, and employer groups

enterprise subscription scoped to groups, employers, and workflows served

Contact onlyMedium variable costTrial available

What is public

No list pricing. Pasito quotes through enterprise sales into carriers, brokers, and employers, with no self serve tier.

Billing mechanics

Enterprise subscription sized to the number of employer groups, members, and workflows served, sold into the benefits ecosystem.

Cost watchouts

Expanding across product lines such as health, life, and retirement or across more employer groups can raise the tier, and forward deployed implementation may be a separate cost.

Variable cost rationale

Sold as an enterprise subscription into the benefits ecosystem, likely scoped to the number of employer groups, employees, or workflows served, so cost tends to grow with the volume of groups and members automated.

Additional watchouts

With no public rate, confirm how pricing scales with groups, members, and product lines, and how white label deployments are priced.

Sales call required

Yes — required for paid access

Free / trial

Demo on request; no public free tier

Key ambiguities

No public rate is published, and whether pricing is per group, per member, or flat enterprise is not disclosed.

Verified 2026-07-07

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