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Monte Carlo

Also known as: Monte Carlo Data, Agent Observability, Observability Agents

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Entry priceUsage based credits, $0.25 per credit on the Scale tier and $0.45 per credit on Enterprise, with total cost driven by how many monitors run and what they consumeFull pricing detail

Agent trust platform that traces and evaluates AI agents alongside the data they depend on, with a fleet of read-only observability agents, telemetry kept in the customer's own warehouse, and an MCP server.

Monte Carlo created the data observability category and now calls itself the agent trust platform: one system that monitors, troubleshoots and optimizes AI agents together with the data they depend on.

Its Agent Observability product ingests agent traces through OpenTelemetry from any model, framework or orchestrator, traces every run across prompts, completions, user queries, latency and errors, maps agent decisions step by step, and applies customizable LLM-as-judge and deterministic evaluations with anomaly detection and stratified sampling.

Telemetry is stored in the customer's own warehouse or lakehouse, beside the tables and pipelines the same platform monitors for freshness, volume, schema and quality.

A fleet of specialized agents runs the observability work: a Monitoring Agent that proposes monitors, a Troubleshooting Agent that sends hundreds of subagents to find root causes, an Operations Agent that acts as a copilot, a Triage Agent that scores every alert, a PR Agent that weighs the production risk of pull requests, a Tuning Agent for noisy monitors, and a Cost and Performance Agent. The agents are read-only and never manipulate data or systems. An MCP server and an open-source Agent Toolkit bring the platform into Claude, VS Code and Cursor.

Monte Carlo's trust center publishes a 2026 SOC 2 Type 2 report and an ISO 27001, 27017 and 27018 certificate, with full SaaS and customer-hosted deployments on AWS, GCP and Azure. It cites more than 400 enterprise customers, including Axios, JetBlue and Roche. Pricing is by request.

Vendor details

Canonical URL

https://montecarlo.ai

Category

Agent infrastructure

Subcategory

Data and AI observability

Funding status

Independent, headquartered in San Francisco, founded in 2019, and at Series D per Crunchbase. Monte Carlo created the data observability category and was named 2025 Databricks Data Governance Partner of the Year. It reports more than five hundred deployments across industries including pharma, financial services, retail, and CPG, with customers such as NASDAQ, Honeywell, Roche, Fox, JetBlue, Axios, and Pilot Flying J, and is available through the AWS Marketplace.

Company status

independent

Use cases & customers

Primary use cases

Data observability and quality monitoringAgent and AI observabilityIncident triage and automated root cause analysisData and agent lineage

Target customers

Enterprise data and AI teamsData engineering and platform teamsML and analytics engineering teamsEnterprises scaling agents into production

Deployment options

CloudCustomer hosted telemetry storage

Integrations

Monte Carlo integrates across the data and AI stack: warehouses and lakehouses including Snowflake, Databricks, and BigQuery, ETL and transformation tools including Fivetran and dbt, business intelligence tools including Looker and Tableau, orchestration including Airflow, and native Salesforce CRM and Data Cloud monitoring. Agent telemetry is consolidated from any model or orchestrator over an OpenTelemetry framework and stored in the customer's own warehouse or lakehouse. Alerts route to Slack, Teams, email, ServiceNow, and Jira, and monitors as code integrate with CI/CD workflows such as GitHub Actions.

In practice

A production agent degrades because an upstream table went stale. Monte Carlo detects the anomaly, ties it through lineage to the affected agent, and alerts the team in Slack before customers notice.

An enterprise scales from a handful of agents to hundreds and can no longer eyeball quality. Monte Carlo traces every run and applies LLM as judge evaluations with smart sampling to flag drift and low quality responses at scale.

An incident fires overnight. Monte Carlo's Troubleshooting Agent investigates with its network of subagents and hands the on call engineer a verified root cause explanation and next steps instead of a bare alert.

Agentic Index coverage score

8.0 / 14 capabilities · 57%

Integrations & Tool Calling Partial

Agent traces arrive through OpenTelemetry from any model, framework or orchestrator, Monte Carlo reads the tables, pipelines and models agents depend on, and its PR Agent reviews pull requests through a GitHub integration. Its agents are stated never to manipulate data or systems, so no connectors that let an agent take authenticated actions in outside systems are documented.

SourceMonte Carlo, montecarlo.ai/platform/agents, platform/agent-observability and mcp-and-toolkitread 2026-09-21

Workflow Orchestration Not documented

Agents that run elsewhere are what Monte Carlo observes, evaluates and troubleshoots; no workflows that customers build to sequence, branch or retry an agent's steps are documented.

SourceMonte Carlo, montecarlo.ai/platform/agentsread 2026-09-21

Knowledge Grounding & RAG Not documented

The context an agent retrieves is monitored for accuracy, freshness and completeness, but Monte Carlo does not provide a retrieval structure over the customer's knowledge that grounds an agent's answers.

SourceMonte Carlo, montecarlo.ai/platform/agent-observabilityread 2026-09-21

Human Oversight & Guardrails Partial

People decide on what Monte Carlo's agents recommend: the Monitoring Agent proposes monitors that are set up when accepted, the Tuning Agent recommends threshold and filter changes, the Cost and Performance Agent offers cleanup recommendations, and the MCP page states humans stay in the loop. That is a human decision on each proposal from the vendor's own agents. No approval steps a customer can insert into its own agents' workflows are documented, and no autonomy modes by risk.

SourceMonte Carlo, montecarlo.ai/platform/agents and mcp-and-toolkitread 2026-09-21

Security, Identity & Governance Full

Monte Carlo's trust center, linked from its site footer, publishes a 2026 SOC 2 Type 2 report, a SOC 3 report and a 2026 ISO 27001, 27017 and 27018 certificate. On the control side its agents are read-only by design and never manipulate data or systems, customer data is never stored by Monte Carlo or used to train models, agent telemetry stays in the customer's own warehouse, and traffic runs over PrivateLink.

SourceMonte Carlo, trust.montecarlo.ai and montecarlo.ai mcp-and-toolkit and platform/agent-observabilityread 2026-09-21

Observability & Auditability Full

Agent Observability traces every agent run with telemetry across prompts, completions, user queries, latency and errors, maps agent decisions step by step, surfaces configuration changes for root cause analysis, and alerts on LLM or tool failures and timeouts; traces arrive through OpenTelemetry from any platform and are stored in the customer's own warehouse or lakehouse.

SourceMonte Carlo, montecarlo.ai/platform/agent-observabilityread 2026-09-21

Memory & State Persistence Not documented

Described as learning and improving from previous resolutions, Monte Carlo's agents absorb that learning into the product; no session, conversation or long term memory with a stated scope and lifetime that an agent reads back is documented.

SourceMonte Carlo, montecarlo.ai/platform/agentsread 2026-09-21

Deployment & Data Residency Full

Architecture documents published by Monte Carlo cover four deployment models: full SaaS, a customer-hosted data store, and a customer-hosted agent and data store, each on AWS, GCP or Azure, and Agent Observability stores telemetry in the customer's own warehouse or lakehouse.

SourceMonte Carlo, trust.montecarlo.ai architecture diagrams and montecarlo.ai/platform/agent-observabilityread 2026-09-21

Prebuilt Agents, Templates & Packs Full

Monte Carlo ships a fleet of specialized agents a buyer puts to work: Monitoring, Troubleshooting, Operations, Triage, PR, Tuning and Cost and Performance agents, each with its own job and each usable without the others, plus an open-source Agent Toolkit of skills and Claude Code plugins for data observability workflows.

SourceMonte Carlo, montecarlo.ai/platform/agents and mcp-and-toolkitread 2026-09-21

Triggers & Channel Coverage Full

Monitors and evaluations run continuously on production traces and data, the Triage Agent scores every new alert as it arrives for likelihood and blast radius, and the PR Agent assesses the production impact of each pull request, so Monte Carlo's agents start from incoming events with no person initiating each run.

SourceMonte Carlo, montecarlo.ai/platform/agents and platform/agent-observabilityread 2026-09-21

Model Flexibility & Routing Not documented

AWS Bedrock is where Monte Carlo's own agents run, and no customer choice of the model behind them or behind its LLM-as-judge evaluations is documented.

SourceMonte Carlo, montecarlo.ai/mcp-and-toolkit and platform/agent-observabilityread 2026-09-21

APIs, SDKs & MCP Extensibility Full

Any AI agent can reach Monte Carlo's observability layer through its MCP Server to triage alerts, understand asset dependencies, create monitors and diagnose integration errors from Claude, VS Code or Cursor, and an open-source Agent Toolkit on GitHub packages skills and Claude Code plugins over the platform's API.

SourceMonte Carlo, montecarlo.ai/mcp-and-toolkitread 2026-09-21

Testing, Debugging & Optimization Full

Agent output is evaluated in production with customizable LLM-as-judge or deterministic evaluations and templates for relevancy, prompt adherence and more, targeted at specific spans and calls and scaled with stratified sampling, with anomaly detection flagging meaningful shifts and alerts on low-quality responses. The customer's agent is scored on output quality over time.

SourceMonte Carlo, montecarlo.ai/platform/agent-observabilityread 2026-09-21

Browser & Computer Use Not documented

Monte Carlo's agents are read-only and work through monitors, traces and data, and no browser, desktop or computer control by an agent is documented.

SourceMonte Carlo, montecarlo.ai/platform/agentsread 2026-09-21

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Recent platform changes

2026-10-02·Observability / auditabilityVerified

Conversations where a monitored agent could not answer, because it lacked a permission, document, table or tool, now get their own issue cluster in Monte Carlo's Agent Observability. They are classified as they arrive, with a count and a filter to the affected conversations.

Bears on: Observability / auditability

View source
2026-08-13·Agent capabilityVerified

Monte Carlo introduced a Reinforcement Loop capability designed to enable self-improving AI agents. This feature allows engineering teams running AI in production to establish feedback mechanisms that continuously refine agent performance.

Bears on: Agent capability

View source
2026-08-05·Security / enterpriseVerified

Monte Carlo released a suite of enterprise platform updates focused on agent coverage and control. Key additions include granular permissions for Troubleshooting and Triage agents, OAuth 2.0 support for the API, SDK, and CLI with zero-downtime secret rotation, and Databricks foreign catalog support.

Bears on: Security / enterprise

View source
View all 5 changes for Monte Carlo →Tracked since Jul 2026 · Verified from public vendor sources

Pricing

Usage based credits, $0.25 per credit on the Scale tier and $0.45 per credit on Enterprise, with total cost driven by how many monitors run and what they consume

credits consumed by monitors, with tiers gating users, monitor counts, and daily API calls

Included quota

Start tier covers up to ten users, pay per monitor up to one thousand monitors, and ten thousand API calls per day; Scale adds unlimited users and fifty thousand API calls per day with one BI and one orchestration integration included

What is public

Credit rates are published on official order form pages, $0.25 per credit on Scale and $0.45 on Enterprise, along with tier quotas for users, monitors, and API calls, and all tiers include agent, ML, and data observability. What is not public is the consumption rate per monitor category in dollar terms upfront, so total cost still requires scoping.

Billing mechanics

Buy credits and consume them as monitors run, at consumption rates documented by Monte Carlo. Pay as you go for flexibility or commit to usage for discounts and predictability. Monthly billing with credit card available on order forms, and the platform is purchasable through the AWS Marketplace. Enterprise supports full cloud or customer hosted object storage deployment.

Cost watchouts

Adding data sources and integrations raises cost, and sophisticated monitors consume credits faster than basic freshness checks, so estates with many custom monitors can outgrow initial estimates.

Variable cost rationale

Pricing is consumption based, with monitors drawing down credits at per-category rates, so cost grows with the number and sophistication of monitors and the sources connected.

Additional watchouts

Cost scales with tables, sources, and monitor categories, so clarify whether pricing counts active tables or all tables, and which monitor types consume credits fastest. Reviewers also note the distinction between Scale and Enterprise tiers is not always clear, so pin down what the $0.45 tier adds beyond customer hosted storage.

Overage / add-ons

Monitors consume credits at documented consumption rates published in Monte Carlo's docs, so cost scales with monitor category and volume rather than a hard overage fee

Sales call required

Mixed (some tiers require a call)

Free / trial

No public free tier; demo led with pay as you go available

Key ambiguities

Whether the 2025 credit rates still apply; montecarlo.ai now sends Pricing to a request form, and the order forms were not re-read.

Missing data

Per category consumption rates in dollars and the Start tier rate were not retrievable; the credit rates come from 2025 order form pages and should be confirmed current.

Agentic Index verified 2026-09-21

Alternatives to Monte Carlo

The closest documented capability profiles to Monte Carlo among agent infrastructure platforms tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

  • Arize AI9.0 / 14Adds documented Model Flexibility & Routing
  • Confident AI8.5 / 14Adds documented Model Flexibility & Routing
  • Hamming AI6.5 / 14A lighter documented profile than Monte Carlo
  • HoneyHive8.5 / 14Adds documented Model Flexibility & Routing
  • Langfuse8.5 / 14Adds documented Model Flexibility & Routing
  • F5 AI Guardrails9.0 / 14Adds documented Model Flexibility & Routing

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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