Does Hamming AI have SOC 2, SSO and role based access control?

Full under the Agentic Index verification standard. Hamming AI publishes public evidence of enterprise security and identity controls, covering a compliance posture such as SOC 2 or ISO 27001, single sign on (SSO or SAML), and role based access control (RBAC). Evidence basis: Hamming is SOC 2 Type II certified and offers a HIPAA Business Associate Agreement, and customers get SSO with Okta, Azure AD and Google Workspace, role-based access control per workspace, customer-managed encryption keys for single-tenant. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Can Hamming AI be self hosted or run in a private VPC?

Full under the Agentic Index verification standard. Hamming AI publishes public evidence of self hosted or private VPC deployment, along with data residency options for controlling where agent data is processed and stored. Evidence basis: Data residency is offered in the US, EU and UK, with EU clusters for GDPR, and a single-tenant deployment with dedicated infrastructure, customer-managed encryption keys and complete data isolation can be provisioned in the customer's prefe. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Hamming AI give you tracing and observability into agent runs?

Full under the Agentic Index verification standard. Hamming AI publishes public evidence of tracing, observability and audit logging into agent runs, so a team can see what an agent did and why. Evidence basis: Every production call is monitored and scored in real time. Hamming shows the tool calls an agent made or skipped alongside the transcript, ingests OpenTelemetry traces, spans and logs, keeps complete audit trails for every test and product. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

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Hamming AI

Q: What are the best alternatives to Hamming AI?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Hamming AI among agent infrastructure platforms are Freeplay, Monte Carlo, Patronus AI, Voker. Each is graded on the same public evidence, and no vendor pays for placement.

Also known as: Hamming

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Agent infrastructureindependentVerified 2026-09-21

Entry priceAll plans contact sales · start testing freeFull pricing detail

Voice and chat agent testing, red-teaming and production monitoring platform that simulates thousands of calls, scores them on 50+ metrics and turns production failures into regression tests.

Hamming is a testing, red-teaming and monitoring platform for voice and chat agents. It auto-generates hundreds of test scenarios from an agent's system prompt and runs up to 50,000 concurrent simulated calls with accents, interruptions, background noise, DTMF and IVR trees in more than 65 languages, scoring each with more than 50 built-in metrics and customer-defined expected outcomes. A curated red-team suite probes prompt injection, jailbreaks, PII leakage and policy violations, and every finding becomes a reproducible failing test rerun on each release. Tests run in CI/CD so a failing build does not ship.

In production, Hamming scores every call in real time, shows which tools an agent called or skipped alongside the transcript, ingests OpenTelemetry traces, spans and logs, replays a golden set of calls every few minutes to catch drift, and alerts through email, Slack and PagerDuty, turning any failed call into a permanent regression test. It connects to agents on Vapi, Retell, ElevenLabs, LiveKit, Pipecat and Twilio over SIP or WebRTC, and tests chat agents with the same framework.

Hamming is SOC 2 Type II certified with a HIPAA BAA available, and offers SSO with Okta, Azure AD and Google Workspace, role-based access per workspace, audit trails with SIEM export, configurable retention, US, EU and UK data residency, and single-tenant deployment with customer-managed keys. Teams can start testing free; Startup, Agency and Enterprise plans are arranged by call.

Vendor details

Canonical URL

https://hamming.ai

Subcategory

Voice agent testing and evaluation

Funding status

Founded in 2024 by Sumanyu Sharma (CEO), previously Head of Data at Citizen and a Senior Staff Data Scientist at Tesla. A Y Combinator Summer 2024 company, with offices in San Francisco, Austin, and London (legal entity Forward Inc.). Reports testing more than four million calls across over ten thousand agents. Customers include Podium, CallRail, Synthflow, and 11x. Independent.

Company status

independent

Use cases & customers

Primary use cases

voice agent testingcall simulationproduction call monitoringvoice agent evaluationregression and compliance testing

Target customers

voice AI teamsenterprise

Deployment options

SaaSsingle-tenant

Integrations

API first with REST APIs and webhooks for CI/CD integration through GitHub Actions, Jenkins, and other pipelines. Connects to voice stacks including LiveKit, Pipecat, Retell, Vapi, Twilio, and Webex via SIP or WebRTC, and tests agents across 65 plus languages and regional accents.

In practice

Your voice agent passes transcript tests but real callers hit failures from interruptions and accents. Hamming places thousands of simulated calls with realistic caller behavior and audio metrics to catch the failures text testing misses.

You change a prompt and worry it will regress your contact center agent. You wire Hamming into CI so every deploy runs a regression suite and blocks bad prompts from reaching production.

Your voice agents handle regulated calls and you need proof they stay on script. Hamming monitors every production call, flags compliance issues in real time, and generates the call quality and compliance reports auditors expect.

Sources & related URLs

Related / legacy domains

https://hamming.ai/enterprise https://hamming.ai/pricing https://docs.hamming.ai/

Research sources

https://hamming.ai/ https://hamming.ai/pricing https://hamming.ai/enterprise

Agentic Index coverage score

6.5 / 14 capabilities · 46%

Integrations & Tool Calling	Partial
Agents built on Vapi, Retell, ElevenLabs, LiveKit, Pipecat and Twilio are reached over SIP or WebRTC so Hamming can call them; it also ingests OpenTelemetry data and alerts through Slack, PagerDuty and email. These let Hamming reach the customer's agent under test and send results out; no integration through which an agent reads or writes business systems through Hamming is described. SourceHamming, hamming.ai homepage and enterprise pageread 2026-09-21
Workflow Orchestration	Not documented
Voice and chat agents that customers build on other platforms are what Hamming tests and monitors. No sequencing, branching, retries or routing of an agent's steps run by Hamming is described. SourceHamming, hamming.ai homepageread 2026-09-21
Knowledge Grounding & RAG	Not documented
What Hamming tests is whether an agent completes expected outcomes and follows its instructions. No document ingestion, index, retrieval layer or knowledge API that grounds an agent in company data is described. SourceHamming, hamming.ai homepageread 2026-09-21
Human Oversight & Guardrails	Partial
Every call is audited against customer-defined compliance guardrails for safety violations, prompt injection attempts and policy breaches, and Hamming pages a human through Slack or PagerDuty when a live call goes wrong. Review happens as or after a call runs; no approval step, hold or block that Hamming applies to the agent's action is described. SourceHamming, hamming.ai homepage FAQ and enterprise pageread 2026-09-21
Security, Identity & Governance	Full
Hamming is SOC 2 Type II certified and offers a HIPAA Business Associate Agreement, and customers get SSO with Okta, Azure AD and Google Workspace, role-based access control per workspace, customer-managed encryption keys for single-tenant deployments, audit trails for every test and production call, and configurable retention with PII and PHI redaction. SourceHamming, hamming.ai enterprise page and homepageread 2026-09-21
Observability & Auditability	Full
Every production call is monitored and scored in real time. Hamming shows the tool calls an agent made or skipped alongside the transcript, ingests OpenTelemetry traces, spans and logs, keeps complete audit trails for every test and production call with export to the customer's SIEM, and lets retention be configured per workspace from 7 days to unlimited. SourceHamming, hamming.ai enterprise page and homepageread 2026-09-21
Memory & State Persistence	Not documented
Call recordings, transcripts, traces, test results and regression suites are kept for testing and monitoring. No session, workflow or long term memory that an agent reads and writes through Hamming is described. SourceHamming, hamming.ai homepage and enterprise pageread 2026-09-21
Deployment & Data Residency	Full
Data residency is offered in the US, EU and UK, with EU clusters for GDPR, and a single-tenant deployment with dedicated infrastructure, customer-managed encryption keys and complete data isolation can be provisioned in the customer's preferred region. SourceHamming, hamming.ai enterprise pageread 2026-09-21
Prebuilt Agents, Templates & Packs	Not documented
Hamming generates test scenarios from a customer's prompt and ships a curated adversarial suite and simulated caller voices in 65+ languages. No ready-made agents, templates or packaged workflows a buyer adopts for its own work are described. SourceHamming, hamming.ai homepageread 2026-09-21
Triggers & Channel Coverage	Full
Health checks replay a golden set of calls every few minutes to detect drift or outages and send email and Slack alerts; monitoring pages a human through Slack or PagerDuty when a live call goes wrong, and tests run in CI/CD on every pull request. Work starts on a schedule, on a live call or on a code change, without a person asking. SourceHamming, hamming.ai homepage FAQ and enterprise pageread 2026-09-21
Model Flexibility & Routing	Not documented
Unresolved. Agents built on whatever models the customer uses can be tested, and Hamming scores calls with its own evaluators. Whether customers can choose or bring the models behind those evaluators is not published. SourceHamming, hamming.ai homepage; docs.hamming.airead 2026-09-21
APIs, SDKs & MCP Extensibility	Partial
Teams can connect an agent via API, and Hamming ingests OpenTelemetry traces, spans and logs and runs its tests in CI/CD on every pull request. The API and SDK reference sits behind a login, so no API or SDK for calling Hamming from outside is publicly documented. SourceHamming, hamming.ai homepage and enterprise pageread 2026-09-21
Testing, Debugging & Optimization	Full
From a voice or chat agent's system prompt, Hamming auto-generates hundreds of test scenarios, runs up to 50,000 concurrent simulated calls with accents, interruptions, background noise and IVR trees, scores them with more than 50 built-in metrics and customer-defined expected outcomes, red-teams agents for prompt injection, jailbreaks and PII leakage, runs in CI/CD so a failing build never ships, and turns any failed production call into a permanent regression test. SourceHamming, hamming.ai homepage and enterprise pageread 2026-09-21
Browser & Computer Use	Not documented
Hamming places simulated voice calls and chat sessions against a customer's agent over SIP, WebRTC and platform connectors, and no browser, desktop or computer control by an agent is described. SourceHamming, hamming.ai homepageread 2026-09-21

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

All plans contact sales · start testing free

Usage based, scaling with test and monitored call volume; exact rates not publicly disclosed

Trial available

Included quota

Three plans, Startup, Agency, and Enterprise, all quoted on request. Pricing scales with usage; exact included volumes are not listed.

What is public

Hamming publishes its plan structure (Startup, Agency, Enterprise) and what each includes, but not dollar figures; all plans are quoted on request.

Billing mechanics

Usage based pricing that scales with test and monitored call volume, quoted per customer. Exact per call rates, included volumes, and seat costs are not disclosed.

Cost watchouts

Test call volume and monitored production call volume are the main cost drivers and grow with usage; exact rates are not published.

Variable cost rationale

Pricing scales with the volume of test calls and monitored production calls, so cost grows directly with how much you test and how many live calls you monitor, but exact rates are not public.

Additional watchouts

Cost scales with test and production call volume, so heavy continuous testing and high call monitoring volumes raise the bill. Plans are sales quoted, so compare total cost by test volume, monitored call volume, and seats.

Overage / add-ons

Pricing scales with usage so you pay for what you test; exact per call rates and overage terms are not disclosed.

Sales call required

Mixed (some tiers require a call)

Free / trial

Free sign-up to start testing, per the homepage

Lowest paid plan

Startup plan; pricing quoted on request

Commercial notes

Teams can sign up and start testing free, while Startup, Agency and Enterprise plans are arranged by booking a call; Enterprise adds compliance, support SLAs and a dedicated engineer.

Key ambiguities

What the free start includes and how each plan is priced are not published.

Cancellation / refund

Not publicly disclosed; arranged with the vendor.

Support SLA / resale

Founder and 7 day support on Startup, priority support on Agency, and support SLAs with a dedicated support engineer on Enterprise.

Missing data

All dollar pricing, included call volumes, per call rates, and seat costs are quoted on request and not public.

Agentic Index verified 2026-09-21

Official pricing page

Related vendors

Alternatives to Hamming AI

The closest documented capability profiles to Hamming AI among agent infrastructure platforms tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Freeplay8.0 / 14Adds documented Model Flexibility & Routing
Monte Carlo8.0 / 14Adds documented Prebuilt Agents, Templates & Packs
Patronus AI6.0 / 14Fuller documented coverage on APIs, SDKs & MCP Extensibility
Voker6.0 / 14Fuller documented coverage on APIs, SDKs & MCP Extensibility
Confident AI8.5 / 14Adds documented Prebuilt Agents, Templates & Packs and Model Flexibility & Routing
Coral5.5 / 14Adds documented Knowledge Grounding & RAG

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Hamming AI with other vendors →Compare all agent infrastructure platforms →See where Hamming AI ranks →

Data confidence: high

Head to head

Hamming AI vs Cyara