Hamming AI

Hamming AI is a quality assurance platform built specifically for voice agents, covering the full lifecycle from pre launch testing to production monitoring. Its starting premise is that voice agents fail in ways text systems do not, through interruptions, accents, background noise, latency, and audio quality, so testing only call transcripts misses a large share of real failures. Rather than analyzing text alone, Hamming evaluates the whole audio pipeline. Its own AI voice agents place thousands of concurrent simulated calls to your agent to surface bugs before customers do, and it also handles chat agents through the same evaluation framework.

The platform auto generates test scenarios from an agent's prompts and documentation, a capability the company says it pioneered, and simulates realistic caller behavior including barge ins, long silences, emotional callers, and fast or slow speakers across more than sixty five languages and many regional accents. From there teams run concurrency and load testing, IVR testing, red teaming, and A/B tests on prompt and model changes, scoring results against more than fifty built in metrics and custom templates. Hamming reports roughly 95 percent agreement with human evaluators using a two step evaluation pipeline, and it connects to voice stacks like LiveKit, Pipecat, Retell, Vapi, and Twilio over SIP or WebRTC.

In production, Hamming monitors every call, tags and flags cases in real time, surfaces issues with LLM judges, and sends alerts before customers notice, alongside call quality and compliance reports and full transcript and trace logging. It is API first, with REST endpoints and webhooks that let teams trigger tests on every deploy and block bad prompts from reaching production through CI pipelines like GitHub Actions and Jenkins. The company emphasizes fast onboarding, with a first test call running in about ten to fifteen minutes rather than a multi month implementation, and it is SOC 2 Type II certified and HIPAA compliant.

Hamming was founded in 2024 by Sumanyu Sharma, previously Head of Data at Citizen and a Senior Staff Data Scientist at Tesla, and is a Y Combinator Summer 2024 company with offices in San Francisco, Austin, and London. It reports testing more than four million calls across over ten thousand agents and counts Podium, CallRail, Synthflow, and 11x among its customers. Pricing is organized into Startup, Agency, and Enterprise plans that are all quoted on request, with usage based scaling and free interactive demos to start.