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Fiddler AI

Also known as: Fiddler

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Agent infrastructureindependentVerified 2026-07-06

Enterprise AI observability and security control plane for agents, LLM apps, and ML models, with real time guardrails, explainability, and governance.

Fiddler AI is an enterprise AI observability and security platform, positioning itself as a neutral control plane for compound AI systems as organizations move autonomous agents into business critical workflows. Founded in 2018 in Palo Alto, the company built early expertise in model explainability and root cause analysis, and in January 2026 raised a thirty million dollar Series C led by RPS Ventures, bringing total funding above sixty million dollars. Fortune 500 organizations including Nielsen use Fiddler to establish trust, safety, and security across agentic, large language model, and traditional machine learning deployments.

The platform unifies evaluation, monitoring, and governance across the full lifecycle. For agents it provides hierarchical visibility from application to session to agent to trace to span, and for predictive machine learning it surfaces inputs, predictions, and explanations. Teams select from more than a hundred out of the box and custom metrics, including hallucination, toxicity, PII and PHI detection, drift, performance, and industry specific business measures, with deep diagnostics that reveal the root causes of agent failures and model degradation.

Security is a first class concern. The Fiddler Trust Service provides quality and moderation controls powered by task specific Fiddler developed Trust Models, which the company positions as the fastest guardrails in the industry, applying real time protection against harmful exposure. The platform supports fairness and bias detection, audit trails for regulated industries, and governance suited to GDPR and HIPAA obligations. Deployment options include cloud and VPC, so sensitive data can stay within a controlled environment.

Fiddler is an enterprise product with pricing available through sales, offered in Lite, Business, and Premium tiers and billed on consumption such as data ingested, number of models, and metrics rather than per host. There is no public free tier, which makes it a fit for regulated enterprises rather than individual developers or small budget constrained teams.

Vendor details

Canonical URL

https://www.fiddler.ai

Category

Agent infrastructure

Subcategory

Observability and security

Funding status

Independent. Founded 2018 in Palo Alto. Raised a $30 million Series C in January 2026 led by RPS Ventures, bringing total funding above $60 million. Fortune 500 customers including Nielsen.

Company status

independent

Use cases & customers

Primary use cases

agent and model observabilityAI security and guardrailsgovernance and auditexplainability and root cause analysis

Target customers

enterpriseregulated industriesML and AI teams

Deployment options

SaaSVPCon-prem

Integrations

Integrates into existing MLOps pipelines and through the gateway a team already runs, monitoring agents, LLM applications, and predictive ML across tabular, text, and image data. Offers more than a hundred out of the box and custom metrics, an SDK, and an API, with cloud and VPC deployment.

In practice

Your agents make autonomous decisions and leadership asks whether you can control them. Fiddler gives unified observability from application to span, deep diagnostics for agent failures, and governance across the lifecycle.

A regulated deployment needs real time protection on outputs. The Fiddler Trust Service applies fast guardrails for moderation and harmful exposure, with audit trails for GDPR and HIPAA obligations.

You run predictive models and LLM agents and want one pane. Fiddler monitors both across tabular, text, and image data with over a hundred metrics including drift, hallucination, and PII detection.

Capability coverage

7.5 / 14 capabilities · 54%

Integrations & Tool CallingIntegrates into MLOps pipelines and agent traces with 100 plus metrics, docs 2026-07-06 Full
Workflow OrchestrationObservability and security platform, not an orchestrator Unable to verify
Knowledge Grounding & RAGMonitors RAG apps but provides no knowledge grounding Unable to verify
Human Oversight & GuardrailsFiddler Trust Service real time guardrails and moderation via Trust Models, first class, docs 2026-07-06 Full
Security, Identity & GovernanceSecurity platform with governance, audit trails, GDPR and HIPAA alignment, VPC, docs 2026-07-06 Full
Observability & AuditabilityCore product: hierarchical agent and model observability with audit, docs 2026-07-06 Full
Memory & State PersistenceNo agent memory layer Unable to verify
Deployment & Data ResidencyCloud and VPC deployment with data residency control, docs 2026-07-06 Full
Prebuilt Agents, Templates & PacksPrebuilt metrics and Trust Models exist but no prebuilt agents or templates Unable to verify
Triggers & Channel CoverageNo event triggers or channel coverage Unable to verify
Model Flexibility & RoutingModel agnostic monitoring and explainability across models, no production routing Partial
APIs, SDKs & MCP ExtensibilitySDK and API, integrates through the gateway you already run, docs 2026-07-06 Full
Testing, Debugging & OptimizationEvaluate in development and monitor in production with 100 plus metrics and root cause diagnostics, docs 2026-07-06 Full
Browser & Computer UseNo browser or computer use Unable to verify

Recent platform changes

No recent material changes tracked yet.

Pricing

Contact sales (Lite, Business, Premium tiers)

consumption (data ingested, models, metrics)

Contact onlyHigh variable cost

Included quota

Pricing is tiered as Lite, Business, and Premium, all requiring a sales conversation, and billed on consumption such as data ingested, number of models, and metrics.

What is public

The tier names (Lite, Business, Premium) and consumption based model are public; exact rates are not.

Billing mechanics

Billed on consumption (data ingested, number of models, metrics) rather than per host, under Lite, Business, or Premium tiers set through sales, with cloud and VPC deployment options.

Cost watchouts

Consumption billing on data ingested, model count, and metrics means cost scales with monitoring breadth and volume; total is only clear after a scoping conversation.

Variable cost rationale

Consumption billing on data ingested, model count, and metrics means workload breadth and volume drive nearly all of the cost, with no fixed self serve plan to cap it.

Overage / add-ons

Consumption based; costs rise with data ingested, models, and metrics under the contracted tier.

Sales call required

Yes — required for paid access

Free / trial

No public free tier

Lowest paid plan

Lite tier, contact sales

Commercial notes

Founded 2018, Palo Alto. $30 million Series C in January 2026 led by RPS Ventures; total funding above $60 million. Fortune 500 customers including Nielsen.

Key ambiguities

No public numeric rates; tier boundaries and consumption rates are scoped with sales.

Verified 2026-07-06

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