Fiddler AI
Also known as: Fiddler
Enterprise AI observability and security control plane for agents, LLM apps, and ML models, with real time guardrails, explainability, and governance.
Fiddler AI is an enterprise AI observability and security platform, positioning itself as a neutral control plane for compound AI systems as organizations move autonomous agents into business critical workflows. Founded in 2018 in Palo Alto, the company built early expertise in model explainability and root cause analysis, and in January 2026 raised a thirty million dollar Series C led by RPS Ventures, bringing total funding above sixty million dollars. Fortune 500 organizations including Nielsen use Fiddler to establish trust, safety, and security across agentic, large language model, and traditional machine learning deployments.
The platform unifies evaluation, monitoring, and governance across the full lifecycle. For agents it provides hierarchical visibility from application to session to agent to trace to span, and for predictive machine learning it surfaces inputs, predictions, and explanations. Teams select from more than a hundred out of the box and custom metrics, including hallucination, toxicity, PII and PHI detection, drift, performance, and industry specific business measures, with deep diagnostics that reveal the root causes of agent failures and model degradation.
Security is a first class concern. The Fiddler Trust Service provides quality and moderation controls powered by task specific Fiddler developed Trust Models, which the company positions as the fastest guardrails in the industry, applying real time protection against harmful exposure. The platform supports fairness and bias detection, audit trails for regulated industries, and governance suited to GDPR and HIPAA obligations. Deployment options include cloud and VPC, so sensitive data can stay within a controlled environment.
Fiddler is an enterprise product with pricing available through sales, offered in Lite, Business, and Premium tiers and billed on consumption such as data ingested, number of models, and metrics rather than per host. There is no public free tier, which makes it a fit for regulated enterprises rather than individual developers or small budget constrained teams.
Vendor details
Canonical URL
https://www.fiddler.ai
Category
Agent infrastructure
Subcategory
Observability and security
Funding status
Independent. Founded 2018 in Palo Alto. Raised a $30 million Series C in January 2026 led by RPS Ventures, bringing total funding above $60 million. Fortune 500 customers including Nielsen.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Integrates into existing MLOps pipelines and through the gateway a team already runs, monitoring agents, LLM applications, and predictive ML across tabular, text, and image data. Offers more than a hundred out of the box and custom metrics, an SDK, and an API, with cloud and VPC deployment.
In practice
Your agents make autonomous decisions and leadership asks whether you can control them. Fiddler gives unified observability from application to span, deep diagnostics for agent failures, and governance across the lifecycle.
A regulated deployment needs real time protection on outputs. The Fiddler Trust Service applies fast guardrails for moderation and harmful exposure, with audit trails for GDPR and HIPAA obligations.
You run predictive models and LLM agents and want one pane. Fiddler monitors both across tabular, text, and image data with over a hundred metrics including drift, hallucination, and PII detection.
Sources & related URLs
Capability coverage
7.5 / 14 capabilities · 54%
| Integrations & Tool CallingIntegrates into MLOps pipelines and agent traces with 100 plus metrics, docs 2026-07-06 | Full |
|---|---|
| Workflow OrchestrationObservability and security platform, not an orchestrator | Unable to verify |
| Knowledge Grounding & RAGMonitors RAG apps but provides no knowledge grounding | Unable to verify |
| Human Oversight & GuardrailsFiddler Trust Service real time guardrails and moderation via Trust Models, first class, docs 2026-07-06 | Full |
| Security, Identity & GovernanceSecurity platform with governance, audit trails, GDPR and HIPAA alignment, VPC, docs 2026-07-06 | Full |
| Observability & AuditabilityCore product: hierarchical agent and model observability with audit, docs 2026-07-06 | Full |
| Memory & State PersistenceNo agent memory layer | Unable to verify |
| Deployment & Data ResidencyCloud and VPC deployment with data residency control, docs 2026-07-06 | Full |
| Prebuilt Agents, Templates & PacksPrebuilt metrics and Trust Models exist but no prebuilt agents or templates | Unable to verify |
| Triggers & Channel CoverageNo event triggers or channel coverage | Unable to verify |
| Model Flexibility & RoutingModel agnostic monitoring and explainability across models, no production routing | Partial |
| APIs, SDKs & MCP ExtensibilitySDK and API, integrates through the gateway you already run, docs 2026-07-06 | Full |
| Testing, Debugging & OptimizationEvaluate in development and monitor in production with 100 plus metrics and root cause diagnostics, docs 2026-07-06 | Full |
| Browser & Computer UseNo browser or computer use | Unable to verify |
Pricing
Contact sales (Lite, Business, Premium tiers)
consumption (data ingested, models, metrics)
Included quota
Pricing is tiered as Lite, Business, and Premium, all requiring a sales conversation, and billed on consumption such as data ingested, number of models, and metrics.
What is public
The tier names (Lite, Business, Premium) and consumption based model are public; exact rates are not.
Billing mechanics
Billed on consumption (data ingested, number of models, metrics) rather than per host, under Lite, Business, or Premium tiers set through sales, with cloud and VPC deployment options.
Cost watchouts
Consumption billing on data ingested, model count, and metrics means cost scales with monitoring breadth and volume; total is only clear after a scoping conversation.
Variable cost rationale
Consumption billing on data ingested, model count, and metrics means workload breadth and volume drive nearly all of the cost, with no fixed self serve plan to cap it.
Overage / add-ons
Consumption based; costs rise with data ingested, models, and metrics under the contracted tier.
Sales call required
Yes — required for paid access
Free / trial
No public free tier
Lowest paid plan
Lite tier, contact sales
Commercial notes
Founded 2018, Palo Alto. $30 million Series C in January 2026 led by RPS Ventures; total funding above $60 million. Fortune 500 customers including Nielsen.
Key ambiguities
No public numeric rates; tier boundaries and consumption rates are scoped with sales.
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