Deputy
Also known as: Deputec
Global workforce management platform for hourly and shift work whose AI auto scheduler builds demand matched, compliant rosters and connects scheduling to time, attendance, and payroll for frontline teams, with a mobile first experience.
Deputy, founded in Sydney in 2008 and now headquartered in San Francisco, is the global workforce management platform for hourly and shift based work, used by more than one and a half million workers across roughly three hundred forty thousand workplaces in over eighty countries. Built by Ashik Ahmed and Steve Shelley after Ahmed created a tool to run Shelley's business like a trusted deputy, it has raised more than one hundred forty million dollars from investors including IVP, OpenView, and Square Peg, reached a valuation above one billion dollars, and is now led by chief executive Silvija Martincevic. Its focus is narrow and deep: turning complex scheduling, time, and compliance for frontline teams into a few clicks.
Deputy connects scheduling directly to time and attendance so the schedule becomes the reference point for clock ins, break compliance, overtime, and timesheet approval. Its AI auto scheduler generates shift assignments from employee availability, qualifications, labor budgets, and demand forecasts pulled from point of sale data, aiming to match staffing to demand while controlling cost, and it shows projected labor cost in real time as managers build the roster. Labor law compliance is automated, with break planning and overtime alerts that reduce legal exposure for multi state and multi country operators, and GPS verified time tracking keeps hours accurate. Workers manage shifts, swaps, and confirmations from a mobile app that both employees and managers consistently praise, with instant push notifications for changes and open shifts. A late 2025 AI platform launch and a payroll partnership with Paycor extend it further into agentic scheduling and connected payroll, alongside native integrations with ADP, Paychex, Gusto, Xero, and QuickBooks.
Deputy is purpose built for retail, hospitality, healthcare, and other hourly workforce industries rather than a full human resources suite, with hiring, onboarding, and documents available as a paid add on in select regions. It is certified to SOC 2, ISO 27001, and PCI DSS, runs as a global cloud service with a generous free trial and transparent per user pricing, uses its own scheduling models rather than a choice of provider, and works through integrations rather than driving a browser. For a multi location, shift based operator that wants best in class scheduling, time, and compliance in one mobile first system, Deputy is a strong and proven fit; a company needing a full human resources information system, or deep agent extensibility, will want to pair it with an HR platform.
Vendor details
Canonical URL
https://www.deputy.com
Category
Enterprise operations agent
Subcategory
AI workforce management for hourly and shift work
Funding status
Independent, founded in Sydney in 2008 by Ashik Ahmed and Steve Shelley, with US headquarters in San Francisco and now led by chief executive Silvija Martincevic, formerly chief commercial officer at Affirm. Deputy has raised more than one hundred forty million dollars across a 2017 Series A led by OpenView and a 2018 Series B backed by IVP, Square Peg, and EVP, one of the largest Australian software rounds at the time, and reached a valuation above one billion dollars. It serves more than one and a half million shift workers across roughly three hundred forty thousand workplaces in over eighty countries, with customers including Amazon, Qantas, Nike, and NASA.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Deputy integrates natively with payroll and accounting platforms including ADP, Paychex, Gusto, Xero, QuickBooks, Square, and MYOB, and a 2025 partnership with Paycor deepens connected payroll. It pulls demand forecasts from point of sale systems to drive AI scheduling and pushes accurate hours from time and attendance into payroll without manual export.
In practice
Building weekly rosters by hand across multiple sites eats hours and still leaves you over budget or short staffed. Deputy's AI auto scheduler matches shifts to availability, qualifications, and demand forecasts while showing projected labor cost in real time.
Break rules and overtime thresholds vary by location and are easy to breach, creating legal exposure. Deputy automates labor law compliance with break planning and overtime alerts so managers catch issues before they publish a schedule.
Shift swaps and no shows turn into a flurry of texts and confusion. Workers claim, swap, and confirm shifts from a mobile app with instant notifications, while managers see who has acknowledged their schedule.
Sources & related URLs
Research sources
Research notes
Added via Crunchbase agentic discovery CSV, enriched full fidelity 2026-07-07. Categorized Enterprise operations on workforce management for hourly work. Public per user pricing (about five to nine dollars per user monthly), 31 day free trial. Independent unicorn; roughly one hundred forty million dollars raised (IVP, OpenView, Square Peg).
Capability coverage
9.0 / 14 capabilities · 64%
| Integrations & Tool CallingIntegrates natively with payroll and accounting platforms like ADP, Paychex, Gusto, Xero, and QuickBooks, and pulls demand forecasts from point of sale systems, Deputy docs 2026-07-07 | Full |
|---|---|
| Workflow OrchestrationConnects scheduling to time, attendance, break compliance, overtime, and timesheet approval so the schedule drives an end to end workforce workflow, Deputy docs 2026-07-07 | Full |
| Knowledge Grounding & RAGForecasts labor demand from point of sale data and encodes labor law rules for compliance, though this is a forecasting and rules engine rather than open knowledge grounding, Deputy docs 2026-07-07 | Partial |
| Human Oversight & GuardrailsManagers review and approve AI generated schedules and shift swaps, with compliance and overtime alerts surfaced before a roster is published, Deputy docs 2026-07-07 | Full |
| Security, Identity & GovernanceCertified to SOC 2, ISO 27001, and PCI DSS for a strong security posture across a global workforce platform, Deputy docs 2026-07-07 | Full |
| Observability & AuditabilityShows projected labor cost in real time while building schedules and provides GPS verified time tracking, adherence, and analytics dashboards, Deputy docs 2026-07-07 | Full |
| Memory & State PersistenceMaintains persistent records of employee availability, qualifications, and historical demand to drive scheduling, though not an agent learning memory across runs, Deputy docs 2026-07-07 | Partial |
| Deployment & Data ResidencyRuns as a global cloud service with regional hosting across more than eighty countries, though on premise deployment is not offered, Deputy docs 2026-07-07 | Partial |
| Prebuilt Agents, Templates & PacksProvides scheduling templates and industry configurations for retail, hospitality, and healthcare, and regional compliance rule sets, rather than a library of prebuilt agents, Deputy docs 2026-07-07 | Partial |
| Triggers & Channel CoverageSends instant push notifications for schedule changes, open shifts, and swap approvals, with shift confirmations and overtime alerts on a mobile first app, Deputy docs 2026-07-07 | Full |
| Model Flexibility & RoutingRuns its own AI scheduling models with no documented customer choice or routing of the underlying model, Deputy docs 2026-07-07 | Unable to verify |
| APIs, SDKs & MCP ExtensibilityOffers an open API and a broad integration ecosystem, though a public agent SDK or MCP surface is not documented, Deputy docs 2026-07-07 | Partial |
| Testing, Debugging & OptimizationLets managers preview projected labor cost and validate compliance before publishing a schedule, though a customer facing agent testing surface is not documented, Deputy docs 2026-07-07 | Partial |
| Browser & Computer UseManages shifts through the app and integrations rather than driving a browser or operating a computer interface, Deputy docs 2026-07-07 | Unable to verify |
Pricing
About five dollars per user each month for scheduling, rising to around nine dollars per user each month for the plan that adds time and attendance, billed annually
per user per month, billed annually, across scheduling and premium tiers
Included quota
Per user licensing across scheduling and time and attendance, with an Enterprise tier for larger operations
What is public
Per user monthly rates are public, roughly five dollars for scheduling and around nine dollars for the plan that adds time and attendance, billed annually, with an Enterprise tier quoted separately.
Billing mechanics
Per user per month subscription billed annually, with a lower scheduling tier and a higher tier that adds time and attendance, plus a custom quoted Enterprise tier and an optional paid HR module in select regions.
Cost watchouts
Pricing is per user, so cost scales with headcount, the plan that adds time and attendance roughly doubles the per user rate, and the HR module for hiring and onboarding is a paid add on available only in some regions.
Variable cost rationale
Flat per user per month pricing means cost scales predictably with headcount rather than with usage volume, keeping variable exposure low.
Additional watchouts
Confirm which tier includes the time, attendance, and compliance features you need, whether the HR add on is available in your region, and how Enterprise pricing changes at larger headcounts.
Overage / add-ons
Priced per active user, so cost tracks headcount rather than usage overages
Sales call required
No — self-serve available
Free / trial
Thirty one day free trial with no credit card required and full feature access
Lowest paid plan
Scheduling plan around five dollars per user per month, billed annually
Commercial notes
Transparent, low per user pricing with a generous thirty one day free trial makes it easy to adopt bottom up, unusual among the largely contact only vendors in this batch.
Key ambiguities
Exact tier names and Enterprise pricing vary by region and headcount, and the HR add on availability differs by country.
Cancellation / refund
Monthly and annual billing options; a thirty one day free trial with no credit card lets teams evaluate before committing.
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