Agentic Index
NudgeBee vs RunWhen (2026)
Both vendors last verified
NudgeBee and RunWhen both ship large sets of ready operations agents that can be self hosted. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
NudgeBee runs assistants for SRE, FinOps, Kubernetes operations and cloud operations plus more than 50 prebuilt agents on a knowledge graph, with human gated changes, with no charge to self host and Cloud SaaS from $1,750 a month. RunWhen's assistants run troubleshooting Skills from a public registry of about 900, in chat or in the background on events and schedules, with a self hosted license from $25,000 a year for 5,000 tickets. Choose NudgeBee for approval gated changes and a free start, and RunWhen for a very large Skills library and an API.
On the Agentic Index production ops ranking, NudgeBee clears the bar and RunWhen does not. NudgeBee documents all five resolution loop capabilities in full; RunWhen does not document observability and auditability in full, nor human oversight and guardrails. 15 of the 38 vendors in the lane clear it. See the production ops ranking
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. NudgeBee and RunWhen are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 1,084 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose NudgeBee if
- Changes should wait for a person's approval.
- Every change should pass a person before it runs.
- You want to start free on your own infrastructure.
Choose RunWhen if
- You want about 900 published troubleshooting Skills ready to run.
- Your developers need a documented API.
- Outcome based contracts suit how you buy.
| Feature | N NudgeBee |
R RunWhen |
|---|---|---|
| Action & orchestration | ||
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Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
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NudgeBeeIntegrations & Tool Calling NudgeBee offers 78+ integrations (Slack, Jira, PagerDuty, GitHub, GitLab, ServiceNow and 30+ observability tools such as Prometheus, Datadog, Splunk and CloudWatch) and 50+ prebuilt cloud ops agents over kubectl, Helm, ArgoCD and databases, with runbook actions that restart, rightsize, delete pods, run bash, call REST APIs and create tickets. Sourcenudgebee.comread 2026-09-29 |
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RunWhenIntegrations & Tool Calling Assistants investigate issues, run tasks and recommend actions in the customer's environment through Skills drawn from 896 Skill tools in the public registry for infrastructure, OSS, logs and metrics. A Read and Write permission level is available, and the license covers all ticket system integrations plus Slack and Teams. Sourcedocs.runwhen.com/docs/use/engineering-assistantsread 2026-09-29 |
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Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
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NudgeBeeWorkflow Orchestration The automation builder turns a natural language description into a workflow the team refines visually, with conditional logic, approval gates and triggers. Task references cover AI, Kubernetes, CI/CD, database and ticket tasks, with versioning and dry run validation. Sourcenudgebee.comread 2026-09-29 |
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RunWhenWorkflow Orchestration Several assistants, each with its own persona, permission level and confidence thresholds, choose which Skills to suggest or run. Foreground agents answer chat, and background agents run on events and cron. Customers author and commit SLXs through the Tool Builder, and these run on a schedule or on demand. Sourcedocs.runwhen.com/docs/use/engineering-assistantsread 2026-09-29 |
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Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
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NudgeBeeTriggers & Channel Coverage Automations start from webhook, alert, Kubernetes monitor, cron schedule and git push triggers, with the AI-SRE assistant triaging incoming alerts and results delivered to Slack and other channels. Sourcenudgebee.comread 2026-09-29 |
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RunWhenTriggers & Channel Coverage Background Agents run in response to events and in cron jobs, committed SLXs run on a schedule or on demand, and the platform is licensed by the tickets it works, beside chat in Slack and Teams. Sourcerunwhen.comread 2026-09-29 |
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| Knowledge & context | ||
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Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
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NudgeBeeKnowledge Grounding & RAG NudgeBee builds a knowledge graph of 61 node types and 37 relationship types on PostgreSQL over the customer's infrastructure for grounded reasoning, with a Semantic Knowledge Graph and Enterprise Context Layer in every plan. Sourcenudgebee.comread 2026-09-29 |
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RunWhenKnowledge Grounding & RAG Agents reference a database of prior runs, and workspace intelligence lets them search issues and browse the SLXs generated for the customer's discovered resources. That is a persisted store of findings about the customer's estate that agents can query. Sourcedocs.runwhen.com/docs/use/mcp-serverread 2026-09-29 |
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Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
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NudgeBeeMemory & State Persistence The knowledge graph is described as the memory of the customer's infrastructure, but that is the graph itself, not a separate agent memory. An AI memory policy page is listed in the docs without its scope or retention terms, and there is no agent memory with a set lifetime. Sourcenudgebee.comread 2026-09-29 |
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RunWhenMemory & State Persistence There is no memory with a set scope or lifetime. The database of prior runs that agents reference stores run results, the application's own data, not a memory layer. Sourcedocs.runwhen.com/docs/use/engineering-assistantsread 2026-09-29 |
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| Control & trust | ||
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Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
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NudgeBeeHuman Oversight & Guardrails Every change is gated by a person, so the agent recommends and the engineer decides, with configurable approval gates in the automation builder and an approvals page in the workflow docs. Sourcenudgebee.comread 2026-09-29 |
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RunWhenHuman Oversight & Guardrails Each assistant carries a Read Only or Read and Write permission level, access limited to chosen users, and a Run Confidence threshold that decides what it runs and what it only suggests. Changes follow a Git based workflow. These are constraints the customer sets. There is no approval step before a task runs, and RunWhen says it works with a human in the loop but names no mechanism. Sourcedocs.runwhen.com/docs/use/engineering-assistantsread 2026-09-29 |
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Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
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NudgeBeeSecurity, Identity & Governance Access is governed by RBAC and MFA, with SAML authentication and user management. The platform is SOC 2 Type II and ISO 27001 certified, with AES-256-GCM encryption at rest and no data egress. Sourcenudgebee.comread 2026-09-29 |
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RunWhenSecurity, Identity & Governance Access runs on role based access control, authentication and authorization, audit logging and per assistant permission levels. The SOC 2 Type II audit is still ahead. RunWhen will undergo it every year once the product reaches general availability, so no attestation is held yet. Sourcerunwhen.com/security-informationread 2026-09-29 |
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Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
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NudgeBeeObservability & Auditability Full audit trails cover every action, alongside RCA reports in a set format and workflow run records. The per action audit trail is stated on the homepage, and the docs pages that describe it are not public. Sourcenudgebee.comread 2026-09-29 |
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RunWhenObservability & Auditability Run sessions can be reviewed and the platform has audit logging, but RunWhen does not say what a run session records of the Skills an assistant ran, their commands or outputs. Sourcedocs.runwhen.com/docs/use/mcp-serverread 2026-09-29 |
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Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
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NudgeBeeDeployment & Data Residency Deployment options are self hosted in the customer's VPC with zero data egress, private cloud, air gapped or SaaS, with server installation guides for AWS and Azure and an on premises agent setup. Sourcenudgebee.com/pricingread 2026-09-29 |
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RunWhenDeployment & Data Residency There are three options. RunWhen Hosted runs in Google Cloud Canada and United States regions. Hybrid runs scripts in the customer's clusters through the Local agent. Self Hosted puts the full stack in the customer's VPC and suits air gapped and very high compliance environments. Sourcerunwhen.com/security-and-deploymentread 2026-09-29 |
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| Solution readiness | ||
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Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
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NudgeBeePrebuilt Agents, Templates & Packs Four prebuilt assistants (AI-SRE, AI-FinOps, AI-K8s Ops, AI-CloudOps) ship, two of them priced separately, along with 50+ prebuilt cloud ops agents in every plan and a published playbook catalog. Each assistant works as a product on its own. Sourcenudgebee.com/pricingread 2026-09-29 |
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RunWhenPrebuilt Agents, Templates & Packs A public Skills Registry holds 896 Skill tools for infrastructure, OSS, logs and metrics. Each is a ready made troubleshooting task an assistant can pick up, reviewed before agents use it, and runnable as a standalone CLI tool. Sourcerunwhen.comread 2026-09-29 |
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| Platform extensibility | ||
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Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
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NudgeBeeModel Flexibility & Routing Customers can bring their own model across 9 provider routes with zero NudgeBee markup or use a NudgeBee managed Gemma and Qwen option, and an AI gateway is also described in the docs. Sourcenudgebee.com/pricingread 2026-09-29 |
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RunWhenModel Flexibility & Routing The platform supports bring your own LLM endpoint, so the customer chooses the model the assistants use. Sourcerunwhen.comread 2026-09-29 |
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APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
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NudgeBeeAPIs, SDKs & MCP Extensibility NudgeBee has an API, with API docs and API token pages, but what it covers is not shown. Its MCP extensibility lets NudgeBee reach out to any MCP server, and NudgeBee names no MCP server of its own for others to call. The open source core and marketplace listings are ways to obtain the product. Sourcedocs.nudgebee.com/sitemap.xmlread 2026-09-29 |
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RunWhenAPIs, SDKs & MCP Extensibility RunWhen's own MCP server, still in beta (hosted at mcp.beta.runwhen.com/mcp or local over stdio, bearer token or OAuth), exposes workspace search, chat rules and Tool Builder tools that commit SLXs to run on a schedule, and there is an API reference. Sourcedocs.runwhen.com/docs/use/mcp-serverread 2026-09-29 |
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Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
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NudgeBeeTesting, Debugging & Optimization Workflows carry dry run validation and versioning, which check that a change installs correctly but do not score the agent. An LLM analyzer page is listed in the docs without its contents, and there is no evaluation harness for agent behavior. Sourcedocs.nudgebee.com/sitemap.xmlread 2026-09-29 |
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RunWhenTesting, Debugging & Optimization Skills built in the Skill Building Harness go through multiple levels of AI code review before an agent can pick them up, and they are tested against the RunWhen contract and live infrastructure, which validates the tools. User feedback that shows where new tools should be prioritized is mentioned only in passing. There is no evaluation of the assistants' own investigations. Sourcerunwhen.comread 2026-09-29 |
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| Specialist automation | ||
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Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
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NudgeBeeBrowser & Computer Use Tools are queried only through APIs, and NudgeBee acts through agents, runbooks and workflows, with no browser, desktop or computer control. Sourcenudgebee.comread 2026-09-29 |
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RunWhenBrowser & Computer Use Assistants run CLI and API Skills in the customer's environment. There is no browser, desktop or computer control. Sourcedocs.runwhen.com/docs/use/engineering-assistantsread 2026-09-29 |
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Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | N NudgeBee |
R RunWhen |
|---|---|---|
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Entry price Lowest public entry point |
Free forever tier. Cloud SaaS from $1,750 per month for AI-FinOps Starter or $2,000 for AI-SRE Starter, on an annual contract. Enterprise is custom. | Self hosted license from $25,000 a year for 5,000 tickets. A PoC is $30,000 one time, and outcome based contracts start at $150,000. |
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Pricing confidence How public the numbers are |
Public, exact | Public, exact |
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Billing Primary billing axis |
Per assistant (AI-SRE, AI-FinOps or both) by tier sized to the number of clouds or clusters, quoted monthly on an annual contract. Models are the customer's own or a managed option at a flat fee. | An annual self hosted license priced by ticket and chat volume, a one time PoC, and outcome based contracts for unlimited sessions. |
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Variable cost Workload / overage exposure |
Low variable cost | Medium variable cost |
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Free tier / trial Try before you buy |
Free tier
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No free tier
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Buying motion Self-serve vs sales call |
Mixed | Sales call |
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Pricing verified When this pricing was last checked |
Product updates
Newest first, each linked to its source.
NudgeBee
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· Human approval / guardrails
Version 1.11.0 lets a NudgeBee automation be set to run without asking for confirmation.
Source
NudgeBee is free to self host or $1,750 a month and up as Cloud SaaS, and RunWhen licenses self hosting from $25,000 a year.
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