RunWhen
Platform for SRE agent orchestration and automated troubleshooting workflows.
RunWhen is an AI SRE platform that automates troubleshooting and remediation for Kubernetes and cloud environments.
In autonomous mode it continuously runs diagnostic tasks in the background to build always-current production insights, and in assistant mode an AI agent selects relevant tasks from a large library of expert-authored automation and runs them in your environment via a lightweight in-cluster runner, returning root-cause findings and next steps while credentials and cluster data never leave your network.
Its open-source CodeCollections provide a public registry of 7 collections, 215 Skill Templates and 918 tools across SRE, DevOps and FinOps, tailored per discovered resource. RunWhen ships a built-in read-only Model Context Protocol server so agents like Claude Code and Cursor can use its Skills, which also run as standalone CLI tools with no long-term commitment.
Vendor details
Canonical URL
https://www.runwhen.com
Category
SRE / DevOps agent
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Kubernetes, AWS, GCP and Azure with a native Azure indexer; 918 CLI and API tools plus a read-only MCP server.
Sources & related URLs
Research sources
Agentic Index coverage score
10.5 / 14 capabilities · 75%
| Integrations & Tool Calling | Full |
|---|---|
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Connects to Kubernetes clusters and AWS, GCP and Azure accounts with a native Azure indexer, exposing 918 CLI and API tools across the stack, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Workflow Orchestration | Full |
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An AI assistant selects and runs tasks from a library of expert-authored automation, and an autonomous mode continuously runs diagnostics, analyzing results into root-cause findings and next steps, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Knowledge Grounding & RAG | Full |
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Continuously builds always-current production insights, structured findings about service health, configuration and behavior, ready for the AI to reference, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Human Oversight & Guardrails | Full |
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Returns root-cause findings and recommended next steps for engineers and runs safe-for-production skills, keeping humans in control, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Security, Identity & Governance | Partial |
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Credentials and cluster data never leave your network and the read-only runner stays in-cluster, with RBAC and IAM audit skills, though formal certifications are not documented, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Observability & Auditability | Partial |
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Continuously builds structured production insights about service health, configuration and behavior, though it runs diagnostic tasks over your systems rather than providing its own telemetry, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Memory & State Persistence | Partial |
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Continuously builds and maintains always-current production insights the AI references, a persistent knowledge store though not cross-incident learning memory, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Deployment & Data Residency | Full |
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A lightweight runner stays inside your cluster and credentials and cluster data never leave your network, with a self-hostable RunWhen Local discovery mode, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Prebuilt Agents, Templates & Packs | Full |
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Ships a large library of prebuilt skills, 7 CodeCollections, 215 Skill Templates and 918 tools, open source and tailored per discovered resource, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Triggers & Channel Coverage | Full |
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Runs diagnostics continuously in the background in autonomous mode and supports on-call alert triage and investigation on demand, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Model Flexibility & Routing | Partial |
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Skills are model and agent agnostic, usable with Claude, Cursor or LangGraph or as standalone CLI tools rather than locked to one model, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| APIs, SDKs & MCP Extensibility | Full |
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Ships a built-in read-only Model Context Protocol server plus open-source CodeCollections and standalone CLI tools, a strong extensibility surface, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Testing, Debugging & Optimization | Partial |
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Skills are safe-for-production and tailored per resource and can be run standalone to validate, though not a dedicated agent evaluation harness, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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| Browser & Computer Use | Unable to verify |
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Operates through CLI, tasks and an MCP server rather than browser or computer interface control, RunWhen site 2026-07-22 Sourcerunwhen.comread 2026-07-22 |
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The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Pricing
Open-source Skills + free RunWhen Local; platform pricing not public
What is public
Open-source CodeCollections and RunWhen Local are free; the managed platform's pricing is not public, with no long-term commitment required.
Variable cost rationale
Open-source Skills and RunWhen Local are free to self-host; managed platform pricing is not public.
Sales call required
Mixed (some tiers require a call)
Free / trial
Free open-source CodeCollections + RunWhen Local; no long-term commitment
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Alternatives to RunWhen
The closest documented capability profiles to RunWhen among SRE and DevOps agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Bluebricks11.5 / 14Fuller documented coverage on Security, Identity & Governance and Observability & Auditability
- Doctor Droid9.0 / 14A lighter documented profile than RunWhen
- Kubiya12.0 / 14Fuller documented coverage on Security, Identity & Governance and Memory & State PersistenceRunWhen vs Kubiya →
- NudgeBee12.0 / 14Fuller documented coverage on Security, Identity & Governance and Observability & AuditabilityRunWhen vs NudgeBee →
- Anyshift8.5 / 14A lighter documented profile than RunWhen
- Avesha10.5 / 14Fuller documented coverage on Observability & Auditability and Memory & State Persistence
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded