Agentic Index
Dust vs Glean (2026)
Dust and Glean are the two leading enterprise knowledge agent platforms, and the split is builder versus search: Dust is a workspace where teams build custom agents grounded on company data with per agent model choice across 20+ models, published at 30 dollars per user a month (24 annual) with a free option, while Glean unifies search, assistant, and agents over a permissions aware knowledge graph across 100+ systems, custom quoted with reported minimums around 50,000 to 60,000 dollars a year. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
Choose Dust for agent building agility and published pricing, Glean for enterprise search depth and permissions rigor.
On the Agentic Index bring your own model ranking, Dust and Glean both clear the bar: each documents model flexibility and routing in full. 207 of the 548 platforms it grades clear it. See the bring your own model ranking
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. Dust and Glean are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 956 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose Dust if
- Your teams want to build and iterate their own agents, not just query a search layer.
- Published pricing at 30 dollars per user a month with a free option fits your motion.
- Per agent model choice across 20+ models matters to your builders.
Choose Glean if
- Permissions aware enterprise search over 100+ systems is the foundation you need.
- A knowledge graph of people, content, and processes is the platform bet.
- Enterprise wide deployment with governance justifies a custom quote.
| At a glance | Dust | Glean |
|---|---|---|
| Category | Enterprise operations agent | Enterprise operations agent |
| Entry price | Free seat at 0€ with 500 lifetime credits; paid entry is Pro at 24€ per seat per month billed yearly (30€ monthly), and Max at 120€ yearly (150€ monthly). All excluding VAT. Enterprise on application. Figures are euros, not dollars. | Contact for pricing |
| Free / trial | Free option (no card, up to 5 users) + 15-day Pro trial | — |
| Pricing confidence | public exact | contact only |
| Feature | D Dust |
G Glean |
|---|---|---|
| Action & orchestration | ||
|
Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
Full / Explicit | Full / Explicit |
|
Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
Full / Explicit | Full / Explicit |
|
Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
Full / Explicit | Full / Explicit |
| Knowledge & context | ||
|
Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
Full / Explicit | Full / Explicit |
|
Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
Partial | Partial |
| Control & trust | ||
|
Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
Partial | Full / Explicit |
|
Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
Full / Explicit | Full / Explicit |
|
Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
Partial | Full / Explicit |
|
Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
Full / Explicit | Full / Explicit |
| Solution readiness | ||
|
Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
Partial | Full / Explicit |
| Platform extensibility | ||
|
Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
Full / Explicit | Full / Explicit |
|
APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
Full / Explicit | Full / Explicit |
|
Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
No / Not documented | Partial |
| Specialist automation | ||
|
Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
No / Not documented | No / Not documented |
Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | D Dust |
G Glean |
|---|---|---|
|
Entry price Lowest public entry point |
Free seat at 0€ with 500 lifetime credits; paid entry is Pro at 24€ per seat per month billed yearly (30€ monthly), and Max at 120€ yearly (150€ monthly). All excluding VAT. Enterprise on application. Figures are euros, not dollars. | Contact for pricing |
|
Pricing confidence How public the numbers are |
Public, exact | Contact only |
|
Billing Primary billing axis |
Per seat per month with a monthly credit allocation attached to each seat, across three seat types inside one self-serve Business plan, plus a sales-led Enterprise plan. Seats are priced in EUROS excluding VAT; programmatic API usage is priced in US dollars at $0.01 per credit. Admins assign a seat type per user and can mix and reassign them at any time. | — |
|
Variable cost Workload / overage exposure |
Medium variable cost | Medium variable cost |
|
Free tier / trial Try before you buy |
Free tierTrial
|
No free tier
|
|
Buying motion Self-serve vs sales call |
Mixed | — |
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