Town
Also known as: Townie, TownAI
Personal AI assistant that manages the inbox, schedules meetings, and runs background tasks for busy professionals.
Town is a personal AI assistant that connects across a knowledge worker's email, calendar, documents, and messages and does the recurring work around them, from triaging the inbox and drafting replies in the user's voice to scheduling, meeting prep, and background routines. Each user gets a Townie with its own address at town.com that they forward or copy into email to delegate work. Founded by Jean-Denis Greze, former chief technology officer at Plaid, and Tony Vincent, who led AI product at Google and design at Dropbox, the San Francisco company raised a $55 million Series A led by Andreessen Horowitz in June 2026, having earlier operated as an AI tax service before relaunching around the assistant.
The premise is that the assistant should learn the user rather than the other way around, so its value compounds with use: it builds a persistent model of your voice, your people, your priorities, and your routines. It ships prebuilt routines that trigger on a schedule, an incoming email, or a calendar event, morning briefings, meeting research, contact dossiers, invoice and travel logging, and inbox auto labeling, and it only takes consequential actions after you approve them. The company reports roughly ten thousand users and unusually high retention among those who set up at least one automation. Reachable over its own email, Slack, Telegram, WhatsApp, web, and an iOS app, it acts across tools in the background.
The tradeoffs are real. Town runs entirely in its own cloud with no self hosting, its mail and calendar support is Google only so Outlook users are shut out, and its routines are largely a fixed menu rather than fully custom skills. Because it sits on infrastructure it does not own, it competes with Gemini and Copilot, which have deeper native access to the same data. For an individual professional who lives in Gmail and wants an assistant that remembers context and runs recurring work with approval gates, Town is a strong fit; teams needing Outlook, self hosting, or custom agent building should look elsewhere.
Vendor details
Canonical URL
https://town.com
Category
Enterprise operations agent
Subcategory
Personal and executive assistant agent
Funding status
Independent, founded by Jean-Denis Greze, former CTO of Plaid, and Tony Vincent, who led AI product at Google and design at Dropbox. Raised a $55 million Series A led by Andreessen Horowitz in June 2026, with Forerunner Ventures, First Round, Alt Capital, and Conviction participating, following an $18 million seed led by First Round in 2025 when the company operated as an AI tax service. Reports roughly 10,000 users.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Connects across Gmail, Google Calendar, Google Docs, Sheets, and Drive, plus Slack and Airtable, with more than fifty tools, and is reachable over its own email address, Slack, Telegram, WhatsApp, web, and iOS. Mail and calendar support is Google only, with no Outlook or Microsoft 365. Actions run on the user's behalf after approval.
In practice
Your Gmail inbox is a full time job on its own. Town triages incoming mail, drafts replies in your voice, and surfaces only what needs you, acting after you approve rather than on its own.
You want briefings and prep without building anything. Town ships routines that research upcoming meetings, deliver a Sunday planning email, and dossier new contacts on a schedule you set.
Scheduling drags across email threads. Town manages your calendar, books meetings with Google Meet links, and coordinates directly with other assistants so you stay out of the back and forth.
Sources & related URLs
Research sources
Research notes
Added via Crunchbase discovery batch July6Agentic1to50. Core fields only; enrichment (longDescription, useCaseScenarios, 14-axis VendorFeature, pricing) pending.
Capability coverage
8.5 / 14 capabilities · 61%
| Integrations & Tool CallingConnects across Gmail, Google Calendar, Docs, Drive, Sheets, Slack, and Airtable with fifty plus tools and acts on the user's behalf; mail and calendar are Google only, Town docs 2026-07-06 | Full |
|---|---|
| Workflow OrchestrationBuilds routines that trigger on schedules, incoming email, or calendar events and executes multi step tasks like triage, drafting, research, and briefings, Town docs 2026-07-06 | Full |
| Knowledge Grounding & RAGGrounds in the user's connected email, calendar, docs, and files and researches contacts and companies to inform drafts and briefings, Town docs 2026-07-06 | Full |
| Human Oversight & GuardrailsActs only after user approval, with review and approve steps for pending actions from web or phone; permission scoping is central given inbox access risk, Town docs 2026-07-06 | Full |
| Security, Identity & GovernanceOAuth scoped access to connected accounts with approval gating; enterprise certifications such as SOC 2 are not documented, and inbox access carries prompt injection risk, Town docs 2026-07-06 | Partial |
| Observability & AuditabilityThe user sees pending actions, approvals, and saved documents and content; a formal audit log or observability toolset is not documented, Town docs 2026-07-06 | Partial |
| Memory & State PersistencePersistent memory of the user's voice, people, preferences, and routines that deepens over time is the marketed differentiator, Town docs 2026-07-06 | Full |
| Deployment & Data ResidencyFully managed cloud only service; no self host or data residency options, and email is processed in Town's cloud, Town docs 2026-07-06 | Unable to verify |
| Prebuilt Agents, Templates & PacksShips prebuilt routines and Powers for triage, morning briefings, meeting prep, contact research, and invoice and travel logging, ready to enable, Town docs 2026-07-06 | Full |
| Triggers & Channel CoverageRoutines trigger on schedules, incoming email, and calendar events and run in the background; reachable over its own email, Slack, Telegram, WhatsApp, web, and iOS, Town docs 2026-07-06 | Full |
| Model Flexibility & RoutingHigher tiers include internal priority model routing, but customers do not choose or bring their own models, Town docs 2026-07-06 | Partial |
| APIs, SDKs & MCP ExtensibilityNo public developer API, SDK, or MCP surface; users cannot add custom skills beyond the shipped feature set, Town docs 2026-07-06 | Unable to verify |
| Testing, Debugging & OptimizationNo customer facing testing or evaluation tooling documented, Town docs 2026-07-06 | Unable to verify |
| Browser & Computer UseNo browser or computer use capability documented; actions run through connected app integrations, Town docs 2026-07-06 | Unable to verify |
Pricing
Free tier with about thirty chats a month; paid plans from fifteen dollars a month on a credit model, up to about two hundred dollars, billed annually
credits
What is public
Town publishes tiered plans on a credit model with a free preview tier and named paid tiers up to Power Plus; Enterprise is quote based.
Billing mechanics
Subscription tiers each include a monthly credit allotment; usage past the allotment bills at the plan's flat per credit overage rate on the monthly invoice. Higher tiers include more credits at a lower per credit rate. Billed annually. Enterprise commits to volume for custom rates.
Cost watchouts
Person lookups, meeting briefings, and routines all draw credits, so heavy automation can push you past the allotment into overage at roughly three to four cents per credit. Size the tier to your real routine volume.
Variable cost rationale
Credit model with pay as you go overage means heavy months cost more; overage runs roughly three to four cents per credit past the allotment, so automation heavy users should size the tier carefully.
Additional watchouts
The credit model means a heavy month can exceed the sticker price through overage; steady overage is the signal to upgrade. Confirm your expected routine and research volume against the tier allotment.
Sales call required
Mixed (some tiers require a call)
Free / trial
Free tier limited to about thirty chats a month, plus a thirty day Pro trial
Key ambiguities
Exact dollar amounts per named tier are not fully consistent across public sources; the free tier, roughly fifteen dollar entry, and credit overage model are confirmed.
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