SRE.ai
AI DevOps platform for Salesforce delivery, with Design, Build and Deploy agents that pause for approval, plus event driven automations across Salesforce orgs, GitHub, GitLab and Jira.
SRE.ai builds natural language AI agents for enterprise DevOps, starting with Salesforce delivery. From a chat, requests are routed to a Design Agent that writes design documents, a Build Agent that writes code and test classes, and a Deploy Agent that deploys to connected Salesforce orgs. Agents pause for approval of designs, review of code before commit and a preview of what a deployment will change, and they show every action with plans, timestamps and artifacts, tied to Changes that track each change from design to deployment.
Automations built from triggers and steps run when a deployment completes or on demand, and the GitHub App, GitLab, Jira, Microsoft Teams and Supabase integrations let the platform manage branches and pull requests and update tickets. Workspaces carry Owner, Admin and Member roles, and a security portal sits at trust.sre.ai. Founded in 2024 by former Google Research and DeepMind engineers, SRE.ai is a Y Combinator company that raised a 7.2 million dollar seed round led by Salesforce Ventures and Crane Venture Partners.
Vendor details
Canonical URL
https://www.sre.ai
Category
SRE / DevOps agent
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Salesforce orgs, GitHub (GitHub App), GitLab, Jira, Microsoft Teams and Supabase.
In practice
Your Salesforce team wants changes designed, built and deployed from one request. SRE.ai routes a chat request to its Design, Build and Deploy agents, which pause for approval of the design, review of the code before commit and a preview of what the deployment will change.
Your release manager spends time updating Jira after every deployment. SRE.ai links each deployment to its Jira tickets and updates their status automatically, and an Automation can run its next steps when a deployment completes.
Your team needs regression tests for every Salesforce change. The Build Agent writes regression test classes alongside the code, and Changes tracks each change from design through deployment.
Sources & related URLs
Research sources
Agentic Index coverage score
7.5 / 14 capabilities · 54%
| Integrations & Tool Calling | Full |
|---|---|
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Agents act in the customer's systems. The GitHub App lets SRE.ai track branches, trigger automations and manage pull requests. Jira links deployments to tickets and automates status updates, and the Deploy Agent deploys to connected Salesforce orgs. GitLab, Microsoft Teams and Supabase integrations sit alongside them. SourceSRE.ai docs, Integrations and Agents; docs.sre.ai/setting-up-sre.ai/integrationsread 2026-09-29 |
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| Workflow Orchestration | Full |
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Customers build Automations in a builder. Each starts with a trigger followed by Steps that 'define the sequence of instances and dependencies', with conditions and criteria for each step. Chat requests are routed to Design, Build and Deploy agents that hand work along the lifecycle. SourceSRE.ai docs, Automations and Agents; docs.sre.ai/using-sre.ai/automationsread 2026-09-29 |
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| Knowledge Grounding & RAG | Partial |
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Agents draw on the connected Salesforce orgs, repositories and tickets, read at task time. Each agent is 'powered by a specialized LLM trained on Salesforce development patterns', so its Salesforce knowledge lives in the model's weights. SRE.ai names no maintained index or graph over the customer's knowledge. SourceSRE.ai docs, Agents; docs.sre.ai/using-sre.ai/agentsread 2026-09-29 |
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| Human Oversight & Guardrails | Full |
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Agents pause at key decision points for user input. Design documents need approval before building begins, generated code is presented for review before it is committed, and a deployment shows what will change before it runs. Member roles are read only. SourceSRE.ai docs, Agents and Roles and permissions; docs.sre.ai/using-sre.ai/agentsread 2026-09-29 |
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| Security, Identity & Governance | Partial |
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Customers get Owner, Admin and Member roles. Members are read only and Admins cannot delete. GitHub access runs through a GitHub App. A Security Portal sits at trust.sre.ai, and security and compliance documents are offered as files, but no readable attestation is published in either place. SourceSRE.ai docs, Roles and permissions and Security and compliance documents, and trust.sre.ai; docs.sre.ai/setting-up-sre.ai/roles-and-permissionsread 2026-09-29 |
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| Observability & Auditability | Full |
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Agents 'surface every action they take', with their reasoning, structured plans and step by step progress with timestamps and artifacts. Each action is tied to Changes, which tracks each change from design through deployment. Automations keep a run history in the Activity tab. SourceSRE.ai docs, Agents and Automations; docs.sre.ai/using-sre.ai/agentsread 2026-09-29 |
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| Memory & State Persistence | Not documented |
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No state carries over from previous runs, which SRE.ai says keeps agent results reproducible and prevents unintended side effects between tasks. SourceSRE.ai docs, Agents; docs.sre.ai/using-sre.ai/agentsread 2026-09-29 |
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| Deployment & Data Residency | Not documented |
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The hosted service connects to the customer's orgs and repositories. No hosting region or customer environment option is published. SourceSRE.ai docs and trust.sre.airead 2026-09-29 |
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| Prebuilt Agents, Templates & Packs | Full |
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Three named prebuilt agents each do their own job. The Design Agent writes design documents, the Build Agent writes code and test classes, and the Deploy Agent handles deployments. A prompt library and an automations cookbook sit beside them. SourceSRE.ai docs, Agents and the docs index; docs.sre.ai/using-sre.ai/agentsread 2026-09-29 |
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| Triggers & Channel Coverage | Full |
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An Automation is 'a sequence that runs automatically when a specific event happens'. The Deployment trigger fires 'when a deployment completes', and the automation then runs without anyone starting it. The other trigger is manual, and agents also answer chat requests. SourceSRE.ai docs, Automations and Triggers; docs.sre.ai/using-sre.ai/automations/triggersread 2026-09-29 |
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| Model Flexibility & Routing | Not documented |
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Each agent is 'powered by a specialized LLM trained on Salesforce development patterns', and SRE.ai picks the model. It names no provider and no way for customers to choose a model. SourceSRE.ai docs, Agents; docs.sre.ai/using-sre.ai/agentsread 2026-09-29 |
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| APIs, SDKs & MCP Extensibility | Not documented |
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No API, SDK, CLI or MCP server for driving SRE.ai is published. Its documentation covers setup, chat, agents, changes, automations, use cases, troubleshooting and security. SourceSRE.ai docs index; docs.sre.airead 2026-09-29 |
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| Testing, Debugging & Optimization | Partial |
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Testing is aimed at the customer's Salesforce changes. The Build Agent writes regression test classes, QA and code review are among the published use cases, and generated code is reviewed before commit. SRE.ai names no evaluation of the agents' own output. SourceSRE.ai docs, Agents and the docs index; docs.sre.ai/using-sre.ai/agentsread 2026-09-29 |
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| Browser & Computer Use | Not documented |
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Agents work through the Salesforce, GitHub, GitLab and Jira integrations and chat. SRE.ai names no browser, desktop or computer control. SourceSRE.ai docs; docs.sre.airead 2026-09-29 |
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The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Pricing
Contact sales / book a demo (enterprise)
What is public
No public pricing; enterprise DevOps automation, book a demo.
Variable cost rationale
No public pricing; enterprise and sales quoted.
Sales call required
Yes, required for paid access
Free / trial
Demo
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Alternatives to SRE.ai
The closest documented capability profiles to SRE.ai among SRE and DevOps agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- incident.io10.0 / 14Adds documented Memory & State Persistence and Model Flexibility & Routing, among others
- Ciroos AI7.5 / 14Adds documented APIs, SDKs & MCP Extensibility
- Harness7.5 / 14Adds documented APIs, SDKs & MCP ExtensibilitySRE.ai vs Harness →
- Wild Moose7.5 / 14Adds documented Deployment & Data Residency
- Cased8.0 / 14Adds documented Deployment & Data Residency and APIs, SDKs & MCP Extensibility
- Resolve AI11.0 / 14Adds documented Memory & State Persistence and Deployment & Data Residency, among others
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded