Senso
Also known as: Senso.ai, CuCopilot
Context layer for AI agents that compiles enterprise knowledge into a governed, verified source of truth and scores agent responses against it, with an AI visibility benchmarking product.
Senso is a context layer for AI agents that compiles an organization's raw sources (documents, policies, procedures, and institutional knowledge) into a governed, version controlled, agent ready knowledge base, then scores every AI response against that verified ground truth. It began as an AI powered knowledge base for credit unions, powering the CuCopilot consortium with CU 2.0, and has grown into a knowledge governance and AI visibility platform for regulated industries including financial services and healthcare. Two capabilities anchor it: AI Discovery benchmarks how external engines such as ChatGPT, Gemini, and Perplexity represent a brand, scoring accuracy, citation, and share of voice, while Agentic Support and RAG Verification score internal agent responses for accuracy and compliance and trace each answer back to a verified source, routing gaps to the right owner. Reported outcomes include sixty percent narrative control in four weeks and a fivefold reduction in wait times. Senso is backed by Y Combinator.
Vendor details
Canonical URL
https://www.senso.ai
Category
Agent infrastructure
Funding status
Seed (Y Combinator W24)
Company status
private
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
API-first with partners such as TribalScale and Fundmore building on Senso APIs; ingests raw sources from PDFs, wikis, and siloed systems and integrates with Microsoft 365, CRM, contact center, and knowledge systems.
Sources & related URLs
Capability coverage
8.5 / 14 capabilities · 61%
| Integrations & Tool CallingAPI first with partners TribalScale and Fundmore building on Senso APIs, ingesting from PDFs, wikis, and siloed systems plus Microsoft 365, CRM, and contact center integrations (senso.ai, cited.md) | Full |
|---|---|
| Workflow Orchestrationan ingest, compile, query, and generate pipeline with gap routing; not full agent workflow orchestration (senso.ai) | Partial |
| Knowledge Grounding & RAGcompiles raw sources into a verified, version controlled, agent ready knowledge base and grounds and cites every response in that source of truth (senso.ai, cited.md) | Full |
| Human Oversight & Guardrailsroutes knowledge gaps to the right owner and supports compliance review; not runtime approval of agent actions (senso.ai) | Partial |
| Security, Identity & Governancegovernance, compliance, and audit trails for regulated industries such as credit unions; no infosec certification retrieved (senso.ai, cited.md) | Partial |
| Observability & Auditabilityscores every response for accuracy and compliance, traces answers to sources with citation trails, and runs a live benchmark of Narrative Control across leading LLMs (senso.ai) | Full |
| Memory & State Persistencea version controlled knowledge base kept in sync across every agent; not agent session memory (senso.ai) | Partial |
| Deployment & Data Residencycloud SaaS with no residency or deployment options documented (senso.ai) | Unable to verify |
| Prebuilt Agents / Templates / Packsan industry specific CuCopilot for credit unions plus productized AI Discovery and Agentic Support modules (senso.ai, cited.md) | Partial |
| Triggers & Channel Coveragescores responses across channels and auto generates weekly FAQs; limited channel coverage (senso.ai) | Partial |
| Model Flexibility & Routingmodel agnostic across ChatGPT, Gemini, Perplexity, and Claude, with the context layer usable by any agent; no routing feature (senso.ai) | Partial |
| APIs / SDKs / MCP Extensibilitya documented API with a partner ecosystem building applications on top of it (senso.ai, cited.md) | Full |
| Testing, Debugging & OptimizationRAG Verification and response scoring against ground truth with live benchmarking is a genuine agent answer eval capability (senso.ai) | Full |
| Browser / Computer-useno browser or computer use capability documented (senso.ai) | Unable to verify |
Pricing
Free AI visibility audit; paid platform pricing not public
Enterprise subscription for the context layer; free AI visibility audit as entry. Specifics undisclosed.
Cost watchouts
Enterprise onboarding, knowledge ingestion, and ongoing response scoring volume affect total cost; the free audit does not include the full platform.
Variable cost rationale
Paid pricing is undisclosed; cost likely scales with knowledge base size, agents grounded, and response volume scored, but no public metering detail exists.
Sales call required
Yes — required for paid access
Free / trial
Free AI visibility audit (AI Discovery), no integration required.
Lowest paid plan
Not publicly listed; a free AI visibility audit is offered as an entry point.
Key ambiguities
Paid platform pricing is not public and is sold via direct and partner enterprise sales (for example the CU 2.0 CuCopilot consortium). The free audit is an assessment, not ongoing product access.
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