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Helio

Also known as: helio.im, Helio AI teammates

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Entry price$20/mo (Pro; $16/mo billed annually)Full pricing detail

A shared workspace where persistent AI teammates own recurring work end to end, each with a name, a role, memory, and a lane, running scheduled jobs in channels, tasks, coding sessions, and email with explicit human approval on sensitive actions.

Helio is a workspace built around the idea that AI should hold a job rather than answer a prompt. Each AI teammate carries a persistent identity with a name, a defined role, an assigned model, and a lane of recurring work it is accountable for, and its memory holds team standards, relationships, and past decisions across sessions so it never restarts from zero.

Teammates pick up recurring jobs on their own schedule without re prompting, claim tasks atomically so two agents cannot race on the same ticket, move work through a visible lifecycle from todo through in progress and in review to done, and post results back into the channels and boards the team already watches. Coding tasks open isolated persistent sessions running Claude Code or Codex with a real terminal, a per workspace filesystem, and reviewable diffs.

Email style work runs through a native inbox with real addresses at the team domain, and outbound sends pass a human approval card before anything leaves. The control model is a design center rather than an afterthought: sensitive actions such as external email, deploys, or messages sent on a person s behalf route to a human first, and closing a task is a human only step. A library of installed skills gives teammates a documented method per kind of work, and finished output publishes as persistent linkable artifacts.

Helio is in public beta from a nine person San Francisco team, with web, macOS, and Windows clients, transparent credit based pricing from a free tier, and some capabilities still marked as in progress on its own product page.

Vendor details

Canonical URL

https://www.helio.im

Category

Multi-agent platform

Subcategory

AI teammates workspace

Funding status

Not publicly disclosed

Company status

independent

Use cases & customers

Primary use cases

Recurring operational work owned end to end by persistent AI teammatesScheduled reporting, research, and ops tasks that run without re promptingCoding tasks executed in isolated Claude Code or Codex sessions with human reviewEmail triage, drafting, and routing with approval gated outbound sendsMeeting capture that turns decisions into tracked follow up tasks

Target customers

small teamsstartupsSMBoperations and engineering teams

Deployment options

SaaSmacOS desktop appWindows desktop app

Integrations

Connected tools the teammates read from and act in, including Slack, Microsoft Teams, Lark, Discord, GitHub, Linear, Vercel, Zoom, Google Meet, and Docker per the vendor; email via Gmail and SES; coding runtimes Claude Code and Codex; per user custom MCP tools persist across sessions.

In practice

An ops lead briefs an AI teammate once on a weekly vendor report; it runs every Monday, checks the channels, files the report as an artifact, and posts the task update on its own.

A small engineering team routes bug tickets to an AI colleague that opens a coding session, ships a reviewable diff, and waits for a human to approve and close the task.

Inbound email to a shared team address syncs into the right channel, an AI teammate drafts the reply with role aware context, and a human approves the send with one click.

Agentic Index coverage score

8.5 / 14 capabilities · 61%

Integrations & Tool Calling Full

Teammates work inside connected tools through channels, an inbox and integrations and write results back. Named integrations cover chat (Slack, Microsoft Teams, Lark, Discord), developer tools (GitHub, Linear, Vercel, Docker), meetings (Zoom, Google Meet) and email via Gmail and SES, and the security page confirms Google OAuth connections with per teammate tool scoping.

Sourcehelio.im/productread 2026-09-27

Workflow Orchestration Full

Teammates own lanes of recurring work, run it on schedule and return results to task boards and channels. Atomic task claiming, so two agents cannot race, and a todo, in progress, in review and done lifecycle have also been described, though the current product page no longer shows them.

Sourcehelio.im/productread 2026-09-27

Knowledge Grounding & RAG Partial

Teammates work with shared workspace files (5 GB to 500 GB by plan) and channel history, but no knowledge base, retrieval index or grounding controls are documented.

Sourcehelio.im/pricingread 2026-09-27

Human Oversight & Guardrails Full

Sensitive actions such as external email, deploys or messages sent on a person's behalf route to a human approval card before they land, live changes require approval, admins set boundaries where Helio stops every time, closing a task is a human only step, and approval threads keep requests and decisions visible.

Sourcehelio.im/securityread 2026-09-27

Security, Identity & Governance Partial

The security page describes workspace roles with approval authority, admin controls to remove access, per teammate scoping of channels and tools, and an envelope encrypted credential store; no attestation, certification or SSO is named.

Sourcehelio.im/securityread 2026-09-27

Observability & Auditability Partial

Task status and channel history stay visible to the team, approval threads keep requests, progress and decisions in view, and coding sessions produce reviewable diffs, but no audit log, trace or run analytics is documented.

Sourcehelio.im/securityread 2026-09-27

Memory & State Persistence Full

Each teammate keeps the context for its job, holding standards, relationships and past decisions across sessions so recurring work does not start from scratch; memory is tiered, Basic on Free and Pro and Full on Max plans.

Sourcehelio.im/productread 2026-09-27

Deployment & Data Residency Unable to verify

Helio is hosted only; the web, macOS and Windows clients are ways to reach the same service, and no self hosting, VPC, region or residency option is described.

Sourcehelio.im/securityread 2026-09-27

Prebuilt Agents, Templates & Packs Partial

Installed skills give teammates a documented method per kind of work and scenario roles are shown, but no named prebuilt teammates or templates are offered; outbound agent templates were marked in progress in August.

Sourcehelio.im/productread 2026-09-27

Triggers & Channel Coverage Full

Work starts from daily, weekly or event triggered schedules without re prompting, from channel messages, from inbound email and from meetings a teammate attends; scheduled task counts are a plan limit (3, 20 and 100).

Sourcehelio.im/productread 2026-09-27

Model Flexibility & Routing Full

Each teammate is configured with a model, GPT and Claude models are included on Pro and Max, and coding sessions run Claude Code or Codex; no automatic routing is documented.

Sourcehelio.im/pricingread 2026-09-27

APIs, SDKs & MCP Extensibility Partial

Custom MCP tools persist per user across coding sessions and skills and plugins have a docs surface, but no public API or SDK for driving Helio is documented.

Sourcehelio.im/productread 2026-09-27

Testing, Debugging & Optimization Unable to verify

No testing, evaluation or optimization tooling for teammate behavior is documented; review happens through human approval of outputs.

Sourcehelio.im/productread 2026-09-27

Browser & Computer Use Unable to verify

Coding sessions provide a terminal and filesystem, which is code execution rather than operating an interface, and no browser or computer use capability is documented.

Sourcehelio.im/productread 2026-09-27

The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

$20/mo (Pro; $16/mo billed annually)

credits

Free tier

Included quota

Pro includes 9,000 credits per month (4,000 base plus 5,000 early pricing bonus), 20 AI teammates, 100 channels, 20 scheduled tasks, 50 GB storage; Max tiers scale to 750,000 credits and unlimited teammates

What is public

Complete self serve price list: Free, Pro $20/mo, Max tiers $100 to about $1,000/mo (all 20 percent lower billed annually), per plan credit allowances, the pay as you go top up rate, and per plan capability gates

Billing mechanics

Monthly or annual subscription carrying a monthly credit allowance; credits meter model usage across all teammate work at 200 credits per dollar equivalent; boosters top up one time; annual billing is one charge at 20 percent off with credits still arriving monthly

Cost watchouts

Early pricing bonus credit rates are flagged as changeable for new signups; Full memory and AI email are gated to Max tiers from $100/mo; unused monthly plan credits expire; Max usage tiers reach roughly $1,000/mo list at 50x

Variable cost rationale

All teammate activity (channel replies, task runs, meeting attendance) meters against the credit balance, so heavy months cost more, but the plan includes a substantial quota, the top up rate is published, and exhaustion pauses work rather than billing silently

Overage / add-ons

Boost top ups at a published 200 credits per dollar (from $20); when credits run out teammates pause and notify; plan credits expire at cycle end while booster credits last 12 months

Sales call required

No, self serve available

Free / trial

Free plan with a one time 1,000 credit grant, no card required

Lowest paid plan

Pro

Commercial notes

Cancel anytime from billing settings with the plan active through the paid period; no enterprise or sales led tier is published; public beta with early pricing bonuses explicitly subject to change

Key ambiguities

The pricing page FAQ describes Pro as including 8,000 credits while the plan card shows 9,000 (4,000 base plus 5,000 bonus); treated as early pricing drift and recorded from the plan card

Missing data

No enterprise tier, no published SLA, no security attestations; credit consumption rates per unit of real work (per task, per meeting) are not published, so forecasting a workload in credits requires trial usage

Agentic Index verified 2026-09-27

Alternatives to Helio

The closest documented capability profiles to Helio among multi-agent platforms tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

  • Mindra9.5 / 14Adds documented Testing, Debugging & Optimization
  • Pokee AI8.5 / 14Adds documented Deployment & Data Residency
  • Agent Zero10.0 / 14Adds documented Deployment & Data Residency and Testing, Debugging & Optimization, among others
  • Akka12.5 / 14Adds documented Deployment & Data Residency and Testing, Debugging & Optimization
  • Artian11.0 / 14Adds documented Deployment & Data Residency and Testing, Debugging & Optimization
  • CrewAI13.0 / 14Adds documented Deployment & Data Residency and Testing, Debugging & Optimization, among others

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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