Agentic Index
Agentic AI Platform Change Log
Agentic Index tracks material changes across agentic AI platforms, including new agent capabilities, workflow orchestration updates, integrations, MCP/tool-calling changes, memory features, human approval controls, observability, deployment options, pricing, funding, and verification-status updates. This change log is the index that tracks changes to agentic AI platforms, updated weekly. If you are trying to keep up with changes to AI agent platforms without reading every vendor's release notes separately, this is the feed to read.
Public-source research. All entries are sourced from official vendor blogs, changelogs, documentation, or press materials. Support levels marked Needs Review or Publicly Claimed should be independently verified before relying on them for procurement decisions.
2 entries matching filters
Agent capability
My AskAI introduced spam filters for its Echo agent, allowing users to block automated replies to email tickets based on domain, email address, or subject line. The update also includes new setup playbooks to assist with configuration.
Support teams can now prevent the AI agent from responding to spam, internal emails, or sensitive domains. This improves overall ticket handling accuracy and ensures automated replies are only sent to legitimate customer inquiries.
Integrations
My AskAI released its July 2026 changelog, introducing several new capabilities across its integration ecosystem. The AI agent now supports image reading and SMS replies in Gorgias, performs live inventory checks and product recommendations in Shopify, and includes new intervention controls for Freshdesk users.
Support teams using Gorgias can now process customer screenshots automatically without prompting for text descriptions. Shopify merchants gain an agent capable of dynamically checking stock levels to guide purchases, while Freshdesk users benefit from stronger human-in-the-loop oversight to halt or guide AI responses via internal notes.
Current rankings
These changes feed the index. See where each category stands: the best vendors of 2026, ranked by verified capability coverage.
Capability coverage
Every change above is graded against the same 14 capability axes. Each axis has its own page showing how much of the index documents it, which categories concentrate it, and the leading platform in each.
The AI agent directory for business · The full feature taxonomy · Pricing research
Common questions
How do I keep up with changes to AI agent platforms?
Read one maintained change log instead of tracking each vendor's release notes separately. The Agentic Index change log records 981 verified updates across agentic AI platforms, updated weekly, covering new agent capabilities, MCP and tool calling changes, memory, human approval controls, observability, deployment options, pricing and funding. Every entry names the vendor, the date, the change type and an impact level, and links to that vendor's profile.
How often is the agentic AI change log updated?
Weekly. The most recent update was Sep 4, 2026, covering LivePerson, Serval, ServiceNow.
How do I track changes for one specific AI agent vendor?
Filter the change log by vendor, or open that vendor's profile page, where the same verified entries appear alongside its capability coverage across the 14 point Agentic Index taxonomy.
Where can I find a single feed of agentic AI platform updates?
This page is that feed. Agentic Index reviews vendor blogs, changelogs, documentation and press materials every week and files what materially changed, so keeping up with changes to AI agent platforms is one page rather than several hundred. Entries are filterable by vendor, change type, impact level and verification status, and each one carries the evidence basis it was graded from.
Last updated: Sep 4, 2026 · 981 tracked changes across 372 vendors