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Viktor

Also known as: Zeta Labs

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Entry priceFree tier with $100 in credits; paid Team plan from $50 a month on a credit model, scaling to enterprise, priced per workspaceFull pricing detail

AI employee in Slack and Teams that does real work across 3,200+ tools, operates apps without an API on its own cloud computer, and holds irreversible actions for approval.

Viktor is an AI employee that lives in Slack and Microsoft Teams. A whole team messages him like a colleague, and he does the work across the company's tools: pulling cross-tool reports, triaging support inboxes, reconciling invoices, managing ad spend, and building internal pages and tools that stay live at their own links. He connects to more than 3,200 tools, mostly through OAuth, and where a tool has no API he signs in with his own seat and works on the same screens a person would, from his own computer in the cloud.

Teams train Viktor by recording a job once; he turns the recording into a skill, a written procedure the team can read and correct, and can propose it as a scheduled task that stays paused until someone approves it. Standing work such as a Monday ad-spend recap or a morning inbox triage then runs on schedule. Skills and memory are scoped to the workspace and can be exported or deleted.

Viktor asks before anything that cannot be undone: emails to customers, money movements and code pushes wait in the thread for approval, and admins can put any high-risk tool behind approval. Customers choose how hard he thinks, with each setting mapped to a named model, and inference runs on OpenAI, Anthropic and Google under no-training agreements.

Viktor holds SOC 2 Type 1 certification, with Type 2 and ISO 27001 in progress, supports SAML single sign-on with Okta, Entra ID, Google Workspace and other identity providers, keeps credentials out of the model's view in an encrypted vault, and is US-hosted with EU data residency on Enterprise contracts. Developers can build on him through a Public API, an MCP server and OpenAI- and Anthropic-compatible APIs. Pricing is per workspace and credit-based, starting free with $100 in credits.

Vendor details

Canonical URL

https://viktor.com

Category

Enterprise operations agent

Subcategory

AI coworker in Slack and Teams

Funding status

Independent, built by Zeta Labs and founded by former Meta engineers Fryd Wiatrowski and Peter Albert, the team behind the earlier Jace assistant. Raised a 75 million dollar Series A led by Accel in May 2026, with angels including Slack cofounders Stewart Butterfield and Cal Henderson and executives from Google DeepMind, Figma, and ElevenLabs. Reported a 15 million dollar annualized revenue run rate within three months of launch and more than ten thousand workspaces.

Company status

independent

Use cases & customers

Primary use cases

cross tool reporting and dashboardsrecurring workflow automationapp building and code tasksbrowser based operational work

Target customers

SMBmid-market

Deployment options

SaaS

Integrations

Connects to 3,200+ tools through native integrations and managed connectors, most by one-click OAuth with narrow scopes and some by vaulted API keys, including HubSpot, Salesforce, GitHub, Jira, Stripe, QuickBooks, Google Drive, Notion and Meta Ads. Where no API exists, Viktor signs into the tool with its own seat and works on its screens. Developers can call Viktor through a Public API, an MCP server and OpenAI- and Anthropic-compatible endpoints.

In practice

Your team wastes hours assembling reports from Stripe, HubSpot, and Google Ads. Viktor pulls the data across tools, builds a board ready report with charts, and can run it every Monday on autopilot once you approve.

A task lives in a web app with no clean API. Viktor operates a real browser in its own cloud computer, filling forms and navigating the workflow like a person, and posts the finished result back in Slack.

You want automation without hiring an ops person. Viktor's heartbeat notices repeatable work, proposes an automation, and once approved runs it on a schedule, learning your brand and preferences over time.

Agentic Index coverage score

11.0 / 14 capabilities · 79%

Integrations & Tool Calling Full

Viktor connects to 3,200+ tools, mostly by narrowly scoped OAuth, and does real work in them. The product page says customers connect "3,200+ tools, from the CRM to the ad accounts" (Google Ads, Google Drive, Stripe, HubSpot, Notion, Linear, Asana, ClickUp, Cursor, GitHub), and Viktor works in them and posts finished work back; the site publishes per-integration pages (HubSpot, Salesforce, Jira, QuickBooks, Meta Ads and others).

The security page says "every major tool connects via OAuth with the narrowest scopes that get the job done", API keys sit in an AES-256 vault injected at execution time by a backend tool gateway, access-logged and rotatable, and admins decide which integrations are connected and who can use them. Actions are real (syncing MQLs, drafting invoices, building apps), and credentials are narrowly scoped, rotatable and revocable in one click.

The docs home says 9,000+ integrations while the product page says 3,200+.

Sourceviktor.com/product, /security; read; viktor.com/securityread 2026-09-16

Workflow Orchestration Full

Multi step jobs across several tools run to completion, mixing fixed tool operations with the agent's own judgment.

The product page shows Viktor sorting overnight support tickets, "answering where he can" while "the ugly ones are escalated by name, with the customer's history attached"; pulling every open deal from the CRM and working out what moved and which deals deserve a call; and building an internal order tracker on Shopify and Stripe that he keeps running and uses to flag late orders into a channel.

The No API page shows a job that pulls overdue invoices in QuickBooks, drafts reminders for the oldest, posts a spreadsheet and holds the send. Jobs combine fixed tool operations (pull, post, draft) with agent judgment, and routing each ticket to an answer or a named escalation is a branch.

Retry and fallback configuration and versioning are not documented, and orchestration is shown through examples rather than a workflow reference.

Sourceviktor.com/product, /no-api; readread 2026-09-16

Knowledge Grounding & RAG Partial

Answers come from the tools and team threads a workspace connects. The product page shows Viktor answering "what did we decide on the Q3 supplier switch?" from a June thread with a summary attached, working inside the tools a team connects (Google Drive, Notion, HubSpot, GitHub and 3,200+ others) and pulling data from them for reports.

No index of connected content, source refresh or citation surface is documented; context is assembled per run. Skills, Viktor's persistent memory, are a separate store.

Sourceviktor.com/product; readread 2026-09-16

Human Oversight & Guardrails Full

Irreversible actions and new scheduled tasks wait for approval, and admins choose which tools need a yes. The product page says Viktor "asks before doing anything you can't undo": emailing a customer list or touching what people pay "waits in the thread until someone presses Approve", with Approve and Reject shown on a held send; a proposed scheduled task "stays paused until someone approves it"; and a thin brief gets questions while a wrong-looking number gets flagged.

The security page says money moves, code pushes and customer emails wait for explicit approval in Slack, and "admins put high-risk tools behind human approval"; the No API page says "you choose which actions need a yes in Slack or Teams before they happen in the tool". Approvals sit at tool and action level, arrive in Slack or Teams, and vary by risk.

Why a checkpoint fired is shown by example rather than documented as a feature.

Sourceviktor.com/product, /security, /no-api; readread 2026-09-16

Security, Identity & Governance Full

A SOC 2 Type 1 report, SAML single sign on and admin control over integrations are all documented. The security page's compliance table lists SOC 2 Type 1 as certified, "independent attestation that our security controls operate as designed", with the report available under NDA; Type II and ISO 27001 are listed as in progress, and CASA Tier 3 is shown.

For access, SAML SSO works across Okta (inside Slack), Entra ID, Google Workspace, OneLogin and any SAML 2.0 IdP; admins decide which integrations are connected, who can use them and at what level; and admins can disconnect any integration, pause any user or kill a running task in one click. Viktor and its model providers are bound by no-training commitments.

SCIM provisioning is not named, and the SOC 2 report sits behind an NDA.

Sourceviktor.com/security; readread 2026-09-16

Observability & Auditability Partial

Usage is reported per run, changes are posted back and credential access is logged. The product page says anyone can ask in the channel what the week used and Viktor "answers from your live usage", with the web app keeping the full breakdown by run count and cost driver, and admins get credit-burn warnings and forecasts. The No API page says Viktor "posts back what changed" after working in a tool, and the security page says vaulted credential access is "access-logged".

Inspecting prompts, tool calls, retrieved knowledge and outputs step by step, and export to SIEM, are not documented.

Sourceviktor.com/product, /no-api, /security; readread 2026-09-16

Memory & State Persistence Full

Viktor keeps a persistent, workspace-scoped memory of written skills that a team can read, correct, export and delete. The security page names "Skills, the persistent memory": "memory is scoped to your workspace, encrypted at rest, never used to train models, and fully exportable or deletable on request", with skills and memory walled off per workspace.

The product page says Viktor turns a screen recording "into a skill: a written procedure you can open and correct", that "what he learned sits on paper where you can read it", and that he "keeps what he learns" so week three is better than week one. Scope is the workspace, lifetime is until export or deletion, and skills are separate from the business record.

Per user scoping and handling of stale memory are not described.

Sourceviktor.com/security, /product; readread 2026-09-16

Deployment & Data Residency Full

Hosting is in the US by default, with EU data residency on Enterprise contracts. The security page, under data handling, says "Data residency options: US-hosted by default. EU data residency available on Enterprise contracts", and each workspace is fully isolated, with skills, integrations and memory walled off per workspace; the FAQ asks "Where is data hosted, and can we choose a region?".

EU residency comes only with an Enterprise contract, and no self hosted or customer cloud deployment is offered.

Sourceviktor.com/security; readread 2026-09-16

Prebuilt Agents, Templates & Packs Unable to verify

Viktor is one configurable AI employee, with no catalog of packaged agents or templates. The use-case page ("One AI employee.

Every function.") lists example jobs by function, such as pausing ad sets by CPA threshold, weekly P&L summaries from Stripe and Shopify, and branded client recaps, each shown as a Slack request to the same agent; it offers no catalog entry, template or packaged agent to install. The product page shows Viktor proposing scheduled tasks drafted from a customer's own recording.

Example requests to one agent are not packaged assets, and nothing on the page stands as a separate product. Skills a customer records become memory, not packaged templates.

Sourceviktor.com/use-case, /product; readread 2026-09-16

Triggers & Channel Coverage Full

Standing work runs on schedules with nobody asking, and people reach the agent in Slack, Teams and through its API. The product page shows standing work such as "Mondays, 9:00 #marketing ad spend recap", "Fridays, 16:00 #sales pipeline update" and "Every morning, 7:00 #support inbox triage", and says "the Monday report is in the channel before you open your laptop". Viktor proposes scheduled tasks from recorded skills, which run once approved; otherwise users message him in Slack or Microsoft Teams, and the Public API starts tasks from other applications.

Event triggers, such as a new ticket or record starting a run, are not documented. The approval before a schedule's first run is an oversight gate, not a limit on the trigger.

Sourceviktor.com/product; readread 2026-09-16

Model Flexibility & Routing Full

Customers choose how hard the agent thinks, and each setting maps to a named model. Under "You decide how hard he thinks", the product page offers three settings: Smart (Claude Opus 5, low reasoning, base rate), Balanced (Claude Sonnet 5, medium reasoning, about 50% cheaper) and Ultra (Claude Fable 5, high reasoning, about 2x cost), and says Viktor picks up better models as they ship. The security page says "inference runs on OpenAI, Anthropic, and Google", each on the public sub-processor list with a no-training agreement.

The choice is among Viktor's three tiers, not an arbitrary or bring your own model, and whether the setting applies per task, per workspace or per scheduled job is not stated.

Sourceviktor.com/product, /security; readread 2026-09-16

APIs, SDKs & MCP Extensibility Full

A public API, a served MCP server, and endpoints compatible with OpenAI and Anthropic are documented for the platform itself.

The developer docs say the Viktor Public API lets developers "create Viktor threads, run tasks, continue conversations, and download result files from your own applications"; the Viktor MCP Server lets an MCP-compatible agent connect "with streamable HTTP and a scoped Viktor API key"; and an OpenAI- and Anthropic-compatible API drives Viktor agent runs with the OpenAI or Anthropic SDKs. A public API with SDK-compatible endpoints and a served MCP server let Viktor fit into other agent systems.

Reference pages for each (/docs/public-api, /docs/mcp-server, /docs/chat-completions) are linked from the docs home.

Sourceviktor.com/docs; readread 2026-09-16

Testing, Debugging & Optimization Unable to verify

No way to test a change to skills, instructions or scheduled tasks, before or after it goes live, is documented. New scheduled tasks are held paused for human approval and irreversible actions wait for Approve or Reject; Viktor questions thin briefs and flags numbers that look wrong before reporting them; and usage and cost are reported per run. None of these tests a change: there is no simulation, dry run, test case or quality score.

Sourceviktor.com/product, /security, /no-api, /docs; readread 2026-09-16

Browser & Computer Use Full

Viktor signs into tools that have no API with its own seat, and works on their screens from its own cloud computer.

The No API page says "if a person can use the software, Viktor can": customers create a seat for Viktor in a tool with its own email and permissions, and "Viktor signs in from his own computer in the cloud and works on the same screens your team uses", for example logging into Greenhouse to move candidates between stages, or working in QuickBooks to pull overdue invoices and draft reminders, without an API or developer key.

Because the agent works third party web applications through their user interface, how often it breaks when UI elements change is a live question.

Resilience to UI changes and the list of supported applications are not documented.

Sourceviktor.com/no-api; readread 2026-09-16

The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Free tier with $100 in credits; paid Team plan from $50 a month on a credit model, scaling to enterprise, priced per workspace

credits per workspace

Free tier

What is public

Viktor publishes a free tier with $100 in credits and paid workspace plans on a credit model from $50 a month scaling to roughly $50,000 a month, plus custom enterprise.

Billing mechanics

Priced per workspace on a credit model rather than per seat. A Team plan starts at $50 a month with twenty thousand credits, scaling by credit allotment, with pay as you go overage past the allotment. Complex tasks that run code or drive a browser consume more credits.

Cost watchouts

Because Viktor runs real compute per task, credit burn scales with task complexity, not just count. A few app builds or long browser workflows can exhaust an allotment fast; model expected task mix before committing to a tier.

Variable cost rationale

Credit model with pay as you go overage; because Viktor runs code and browses in its own compute, heavy or complex tasks consume more credits, and some teams spend more than a junior hire's cost.

Additional watchouts

Credits map to compute, so tasks that write code, build apps, or browse consume far more than quick lookups; a heavy month can cost well above $50, and some teams report spending more than a junior hire.

Sales call required

Mixed (some tiers require a call)

Free / trial

Free tier with $100 in non expiring credits, no credit card required

Key ambiguities

Credits consumed per task vary with the work and the thinking setting chosen (the product page shows the highest setting at about twice the base cost and the balanced setting about half), so monthly spend depends on usage; Viktor reports live usage on request and warns admins before credits run out.

Agentic Index verified 2026-09-16

Alternatives to Viktor

The closest documented capability profiles to Viktor among enterprise operations agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

  • Appian14.0 / 14Adds documented Prebuilt Agents, Templates & Packs and Testing, Debugging & Optimization
  • ControlUp10.0 / 14Adds documented Prebuilt Agents, Templates & Packs
  • Dust10.0 / 14Adds documented Prebuilt Agents, Templates & Packs
  • HappyRobot13.0 / 14Adds documented Prebuilt Agents, Templates & Packs and Testing, Debugging & Optimization
  • Microsoft14.0 / 14Adds documented Prebuilt Agents, Templates & Packs and Testing, Debugging & Optimization
  • ServiceNow14.0 / 14Adds documented Prebuilt Agents, Templates & Packs and Testing, Debugging & Optimization

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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