Agentic Index
Giga vs Quiq (2026)
Both resolve customer conversations autonomously at enterprise scale and they differ on where the models run, at 11.5 and 12 of 14.
Quiq covers voice, chat, SMS, WhatsApp and email with governed decisioning and AI Assistants supporting human agents. Giga resolves voice and chat support autonomously in more than ninety languages, deployable on the customer's own cloud with open source models. Ninety plus languages and customer cloud deployment with open models is an unusual combination, and for a global regulated buyer it may be the only viable option here.
Choose Giga if
- Ninety plus languages is the coverage your global support actually requires.
- Deploying on your own cloud with open source models is a sovereignty requirement.
- You want no dependency on a vendor's model choices or pricing changes.
Choose Quiq if
- Documented coverage is slightly broader and channel breadth including SMS and WhatsApp matters.
- Governed decisioning is the control model you need across channels.
- AI Assistants supporting your human agents is as valuable as autonomous resolution.
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