Agentic Index
Develop Health vs SamaCare (2026)
Both automate drug prior authorizations, and they split on which benefit and who pays. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
Develop Health starts with the prescription, mostly on the pharmacy benefit. It shows coverage, cost and authorization rules before the script is written, drafts each payer answer from the chart with a citation and a confidence level, submits to the payer or PBM, follows up and drafts appeals, from inside athenaOne or alongside Epic and Cerner, with a REST API and webhooks. SamaCare covers infused and injected drugs on the medical benefit for retina, oncology, neurology, rheumatology and infusion practices. It creates and submits authorizations singly or in bulk with checkpoints for the practice's approval, guides each request with policy intelligence from more than 2 million past authorizations and hands cases that need judgment from the AI to a person, free to practices because drug brands sponsor it. Choose Develop Health for prescription authorizations with citations and an API, and SamaCare when buy and bill drugs on the medical benefit are the work and a free platform suits you.
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. Develop Health and SamaCare are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 955 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose Develop Health if
- Most of your authorizations are prescriptions on the pharmacy benefit, started by prescribers or pharmacies.
- Each answer should cite where in the chart it came from, with a confidence level and your own reviewer approving if you choose.
- You run athenaOne or connect Epic or Cerner, and want a REST API with webhooks and a sandbox.
- SOC 2 Type 2 and HITRUST certification are on your checklist.
Choose SamaCare if
- Your practice buys and bills infused or injected drugs under the medical benefit, in retina, oncology, neurology, rheumatology or infusion.
- You want to create authorizations in bulk and approve each one before it goes out.
- Guidance on each payer's forms and documentation, drawn from millions of past authorizations, would prevent denials.
- A platform that costs the practice nothing matters, and you are comfortable with drug brands funding it.
| Feature | D Develop Health |
S SamaCare |
|---|---|---|
| Action & orchestration | ||
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Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
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Develop HealthIntegrations & Tool Calling An embedded athenaOne integration runs inside the prescribing workflow, and Develop Health connects to Epic and Cerner instances, which take about six weeks to set up. It submits to payers and PBMs, reaches prescribers by email, SMS, fax or Direct messaging, and can transfer a prescription to the chosen pharmacy by NCPDP ID. Sourcedevelophealth.ai/providerread 2026-09-29 |
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SamaCareIntegrations & Tool Calling Authorizations are submitted to all major US payers from inside the platform. With NextGen Enterprise, an API based integration moves demographics and the clinical documents an authorization needs both ways between the EHR and SamaCare, so staff stop entering the same data twice. McKesson, Cencora and WeInfuse are named as platform partners, and an integration partner program connects EMR and revenue cycle systems. Sourcesamacare.com/resources/samacare-announces-integration-with-nextgen-r-healthcare-connecting-its-prior-authorization-management-platform-with-nextgens-ehrread 2026-10-09 |
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Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
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Develop HealthWorkflow Orchestration The prior authorization lifecycle branches by state. Review can be delegated or non-delegated, and requests for more information go back to the provider. Outcome validation can send a PA back to follow up, outreach retries and escalates across channels, and a denial is analyzed with an optional appeal. The API exposes all of these as states and events. Sourcedocs.develophealth.ai/api-reference/prior-authorization/response-handlingread 2026-09-29 |
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SamaCareWorkflow Orchestration Each authorization runs from creation through submission to follow up. Policy intelligence surfaces the right forms, documentation and requirements before submission, intelligent alerts flag a request that is stalling, and a case that needs judgment moves from the AI to a person. Requests are created and submitted one at a time or in bulk, and the same records feed the practice's performance reports and the access insights drug brands buy. Sourcesamacare.com/providersread 2026-10-09 |
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Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
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Develop HealthTriggers & Channel Coverage Work starts from an API request, from the prescribing workflow inside the EHR, or from a partner pharmacy's claim reject. The system then acts on its own. It follows up with payers, schedules outreach retries until the outreach window closes and monitors coverage across the care journey. Sourcedevelophealth.ai/providerread 2026-09-29 |
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SamaCareTriggers & Channel Coverage SamaCare creates and submits authorizations automatically, singly or in bulk, follows up after submission and raises intelligent alerts early when a request stalls, so staff can act before the delay holds up treatment. What sets off a new authorization, such as an order arriving from the EHR, is unclear. Sourcesamacare.com/providersread 2026-10-09 |
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| Knowledge & context | ||
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Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
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Develop HealthKnowledge Grounding & RAG The agent reads the payer's rules and requirements for the drug and plan, discovers the right form, and fills each answer from the chart notes and evidence files with a citation to where it came from and a confidence score. Where the chart holds no answer, it leaves the question unanswered and routes it to the office. Sourcedevelophealth.ai/clearparead 2026-09-29 |
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SamaCareKnowledge Grounding & RAG SamaCare keeps a dataset of more than 2 million medical benefit authorizations built over eight years across tens of thousands of practices, covering outcomes, payer policy changes, how policies are enforced in practice and which interventions worked. It is refined with every new request and applied before submission to surface the forms, documentation and requirements each payer expects for a given drug. Sourcesamacare.comread 2026-10-09 |
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Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
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Develop HealthMemory & State Persistence Each prior authorization carries its own evidence, and Develop Health names no memory that carries across them. With ClearPA, Develop Health says AI models never train on patients' data. Sourcedevelophealth.ai/clearparead 2026-09-29 |
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SamaCareMemory & State Persistence The intelligence improves with every authorization processed across the network, but no memory is kept for a practice or user beyond the authorization records themselves, and a practice's requests and documents live in the platform as ordinary records. Sourcesamacare.comread 2026-10-09 |
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| Control & trust | ||
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Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
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Develop HealthHuman Oversight & Guardrails In the non-delegated model a PA stops at awaiting_review until the customer's authorized reviewer checks the prefilled answers and evidence, edits them and approves submission. Pharmacies choose whether the provider or a pharmacist signs off, and appeals are surfaced for review before they are sent. A delegated model without review before submission is also offered. Sourcedocs.develophealth.ai/api-reference/prior-authorization/overviewread 2026-09-29 |
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SamaCareHuman Oversight & Guardrails Built in checkpoints make sure nothing goes out without the practice's approval, so staff stay in control of every submission. Cases the AI cannot settle escalate to a person through what SamaCare calls AI to human escalation, and its automation is built to support rather than replace human expertise, with post submission follow up handled in the same loop. Sourcesamacare.com/providersread 2026-10-09 |
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Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
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Develop HealthSecurity, Identity & Governance The company states it is HIPAA compliant and holds current SOC 2 Type 2 and HITRUST certifications. Each PA opens only with its own passkey. An organization administrator issues API tokens under user administration, and credentials are scoped per organization. Develop Health names no SSO, roles or permission model. It also runs a Vanta trust center. Sourcedevelophealth.ai/clearparead 2026-09-29 |
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SamaCareSecurity, Identity & Governance SamaCare keeps its security documentation in a gated trust center at trust.samacare.com, so its certifications and access controls are not visible from outside. The product itself is pitched on workflow and data, with no certification, sign in option or user roles in view. Sourcetrust.samacare.comread 2026-10-09 |
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Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
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Develop HealthObservability & Auditability Each PA exposes an activity log of faxes, calls and follow ups with payers alongside its lifecycle state. Provider outreach events carry the exact rendered message and files sent, checksummed and immutable once sent, with sent, delivered, opened and completed timestamps. Answers carry source citations and confidence scores. Sourcedocs.develophealth.ai/api-reference/provider-outreach-webhooksread 2026-09-29 |
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SamaCareObservability & Auditability Every authorization is tracked in one interface across payers, and practices see their own performance by payer, therapy and submission route against benchmarks from the wider network. Drug brands get approval and denial trends, denial reasons and time to resolution for their products by payer, plan and site of care. There is no step by step log of what the AI did on each request. Sourcesamacare.com/providersread 2026-10-09 |
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Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
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Develop HealthDeployment & Data Residency No hosting region is published, and Develop Health names no region choice, customer environment or on premises option. Separate sandbox and production organizations let customers test against the API. Sourcedocs.develophealth.ai/introductionread 2026-09-29 |
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SamaCareDeployment & Data Residency SamaCare is a cloud platform that practices sign into at provider.samacare.com, used by tens of thousands of specialty providers. There is no region choice or option to run it in a customer environment. Sourcesamacare.com/resources/samacare-secures-17m-series-b-investment-to-scale-specialty-drug-prior-authorization-platformread 2026-10-09 |
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| Solution readiness | ||
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Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
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Develop HealthPrebuilt Agents, Templates & Packs Benefit verification, prior authorization and PA status checks are separate API products. Prior authorization processing runs eligibility and benefit verification itself, so the three work as stages of one medication access workflow, not as products that stand alone. Develop Health publishes no templates or agent library. Sourcedocs.develophealth.ai/introductionread 2026-09-29 |
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SamaCarePrebuilt Agents, Templates & Packs Practices get one authorization system, and drug brands buy insights and sponsored support on top of the same platform. No separate agents, templates or library are offered for a customer to choose from. Sourcesamacare.com/providersread 2026-10-09 |
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| Platform extensibility | ||
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Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
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Develop HealthModel Flexibility & Routing An LLM ensemble reads the chart, and Develop Health names no model provider, model name or way for the customer to choose a model. Sourcedevelophealth.ai/life-sciencesread 2026-09-29 |
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SamaCareModel Flexibility & Routing The models behind SamaCare's AI are undisclosed, and practices have no choice of model. The company puts the weight on its data instead, describing AI that turns messy payer data into guidance while keeping human expertise in the process. Sourcesamacare.comread 2026-10-09 |
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APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
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Develop HealthAPIs, SDKs & MCP Extensibility A public REST API with bearer tokens covers benefit verification, prior authorization (create, retrieve, cancel, feedback), PA status checks and provider authorization, with OpenAPI specs, signed webhooks, rate limits, a changelog and a sandbox with mock results. Programmatic access is enabled per organization. Sourcedocs.develophealth.ai/introductionread 2026-09-29 |
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SamaCareAPIs, SDKs & MCP Extensibility Technology partners can build medical benefit prior authorization into their EMR and revenue cycle products through an integration partner program, which has already produced an API based connection to NextGen Enterprise. There is no public API reference, SDK or developer site. Sourcesamacare.com/ecosystemread 2026-10-09 |
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Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
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Develop HealthTesting, Debugging & Optimization The sandbox's mock results test the caller's integration, and the feedback endpoint sends notes to Develop Health's analytics without evaluating the agent. Develop Health names no evaluation harness, test set or quality gate for the agent's answers. Sourcedocs.develophealth.ai/api-reference/prior-authorization/post_feedbackread 2026-09-29 |
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SamaCareTesting, Debugging & Optimization The AI learns constantly from frontline prior authorization specialists, and drug brands get closed loop measurement of whether sponsored support lifts approval rates, time to resolution, patient starts and churn. There is no test set or evaluation harness a practice can use to check the AI before or after a change, so quality shows up in outcomes rather than in a test a practice runs. Sourcesamacare.com/life-sciencesread 2026-10-09 |
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| Specialist automation | ||
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Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
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Develop HealthBrowser & Computer Use The agent works through EHR integration, electronic submission, fax, phone and messaging channels. Develop Health names no browser, desktop or computer control. A customer testimonial mentions portal work but names no mechanism. Sourcedevelophealth.ai/providerread 2026-09-29 |
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SamaCareBrowser & Computer Use Submission across payers is automated, so staff stop clicking through forms and chasing payer portals, and submissions, tracking and follow up run in one place for every payer and physician administered drug. Whether those submissions travel through payer portals in a browser, electronic transactions or fax is unclear. Sourcesamacare.com/providersread 2026-10-09 |
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Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | D Develop Health |
S SamaCare |
|---|---|---|
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Entry price Lowest public entry point |
Contact sales | Free for medical practices · Brand sponsorship by contract |
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Pricing confidence How public the numbers are |
Contact only | Public, partial |
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Billing Primary billing axis |
— | No charge to practices; pharmaceutical brands pay to sponsor their drugs on the platform |
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Variable cost Workload / overage exposure |
Medium variable cost | Low variable cost |
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Free tier / trial Try before you buy |
No free tier
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Free tier
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Buying motion Self-serve vs sales call |
Sales call | Mixed |
SamaCare is free to practices because pharmaceutical brands sponsor their drugs on it, and it reports a 29 percent higher approval rate for sponsored brands. Develop Health prices by sales conversation, with ClearPA free to prescriber practices.
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