Zencoder

Included quota

Every plan includes all product features, differing mainly by daily premium AI call allowance, offered at roughly twenty five, two hundred, five hundred fifty, or fifteen hundred calls a day across the tiers. Free includes a small daily allowance and the desktop app. Paid plans from around nineteen dollars per user add larger allowances, a shared organization credit pool, and per user caps. Team management, single sign on, audit logs, per user credit caps, and usage analytics begin at the Pro Plus tier. Bringing your own key is supported on all plans, including Free, and does not consume bundled credits.

What is public

Public: the tier structure, the Starter entry price, the daily premium call allowances, the credit and top up mechanics, and which admin features start at Pro Plus. Not fully public: exact per call credit costs by model and enterprise pricing.

Billing mechanics

A per seat subscription across six tiers from free to about two hundred fifty dollars, plus custom enterprise, where model calls consume credits by model and task size, plans differ by daily premium call allowance, and bringing your own key runs calls at no bundled credit cost beyond the seat fee.

Variable cost rationale

Billing is credit based, and every model call consumes credits scaled to the model and the work, so cost tracks directly with how much autonomous agent activity a team runs and which models it uses. Plan credits expire monthly and heavy use forces top ups or a higher tier. Bringing your own key removes bundled credit cost but replaces it with provider usage billing, so in either path spend scales with usage, and exposure is high.

Additional watchouts

Credit spend scales with model choice and task size, plan credits expire monthly, top ups are non refundable, and the step from the free allowance to paid can be large. Enterprise features and on premises deployment sit behind higher tiers and custom pricing.

Overage / add-ons

When plan credits, which are consumed before top ups, run out, users buy top up credits with a twenty dollar minimum that do not expire but are non refundable, or move to a higher tier with a larger daily allowance. Calls made with your own model key do not consume bundled credits.

Sales call required

No — self-serve available

Free / trial

A free plan includes a small daily allowance of premium AI calls, the Zenflow desktop application, and support for bringing your own key so that calls made with your own model key do not consume bundled credits.

Lowest paid plan

Starter at nineteen dollars per user a month, or seventeen dollars billed annually, above a free tier.

Commercial notes

Zencoder keeps a flat feature set across plans and differentiates on usage allowance, which is simple to reason about, though the jump from the small free allowance to paid tiers is steep. The bring your own key option on every plan, including Free, lets cost conscious teams control model spend directly, while the credit model aligns cost with actual agent work.

Key ambiguities

Because credits are consumed per call by model and task size, the real monthly cost depends on how heavily agents are used and which models they call, which is hard to predict from the plan price alone. Enterprise pricing is custom, and top ups are non refundable.

Cancellation / refund

Self serve monthly and annual plans can be changed or cancelled by the user, and upgrades are prorated for the rest of the cycle. Plan credits expire at the end of the monthly billing period, while top up credits, with a twenty dollar minimum, do not expire but are non refundable.

Missing data

Exact credit cost per call by model, the precise allowances and prices of the middle tiers, and enterprise pricing are not fully published and depend on usage.