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Portkey

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Entry priceFree Dev (10K logs/mo) · Production $49/mo · open source gatewayFull pricing detail

LLM Gateway and governance platform with MCP Gateway support, audit logs, routing, and enterprise security/compliance. Infrastructure for platform teams managing LLM and agent traffic.

Portkey is an AI gateway: a control plane that sits between an organization's applications and agents and the many AI models they call. Rather than each application integrating directly with a dozen model providers, traffic flows through Portkey, which gives teams a single place to route requests, enforce policy, and see what their AI is actually doing. In 2026 Portkey was acquired by Palo Alto Networks, which positioned it as the AI Gateway for its Prisma AIRS security platform, reflecting how central this control point has become as enterprises move from chatbots to autonomous agents.

The gateway exposes one unified interface to a very large catalog of models across hundreds of providers, from OpenAI, Anthropic, Google, and AWS Bedrock to open-source and self-hosted models, so an application can switch or mix models without rewriting its integration. Around that routing layer Portkey adds the reliability features production systems need: automatic retries, fallbacks between providers, load balancing, and circuit breakers, plus semantic caching to cut repeated cost and latency.

Its second pillar is observability and governance. Portkey logs every request and response with token usage, cost, and latency, giving teams visibility into model and tool interactions in one place, and notably treats Model Context Protocol tool calls and model calls as a single observable surface as agents take on more work. On top of that visibility it enforces control: rate limits, budget and cost guardrails to prevent runaway spend, access controls and virtual keys, and policy checks that can flag or block non-compliant behavior in real time. It also includes prompt management for versioning and reusing prompts.

Because autonomous agents act like highly privileged insiders, making many automated decisions across internal and external systems, this combination of routing, reliability, and runtime governance is exactly the gap Portkey targets, and the reason it became the foundation of a major security platform. The core gateway is available as open source and can be self-hosted, while enterprises increasingly consume it as part of a broader AI security and control stack for operating agents safely at scale.

Vendor details

Canonical URL

https://portkey.ai

Category

Agent infrastructure

Company status

acquired

Use cases & customers

Target customers

AI platform teams

Deployment options

SaaSself-hostedcloud

In practice

Your apps each integrate a different model provider, and switching is a rewrite every time. Portkey gives you one gateway in front of hundreds of providers, so you route or swap models, with automatic fallbacks, without changing your code.

Your agents are quietly burning through tokens and you have no single view of the spend. Portkey logs every model and tool call with cost and latency, and enforces rate limits and budget guardrails to stop runaway usage.

Security needs control over agent traffic without slowing developers down. Portkey acts as a control plane that routes, monitors, and governs every AI request, flagging or blocking non-compliant behavior in real time.

Agentic Index coverage score

8.0 / 14 capabilities · 57%

Integrations & Tool CallingMCP Gateway docs 2026-06-08 Full
Workflow OrchestrationGateway infrastructure layer Unable to verify
Knowledge Grounding & RAGGateway infrastructure layer Unable to verify
Human Oversight & GuardrailsGovernance and audit docs 2026-06-08 Full
Security, Identity & GovernanceEnterprise security docs 2026-06-08 Full
Observability & AuditabilityAudit logs and gateway docs 2026-06-08 Full
Memory & State PersistenceGateway infrastructure layer Unable to verify
Deployment & Data ResidencySelf-hosted and SaaS docs 2026-06-08 Full
Prebuilt Agents, Templates & PacksGateway infrastructure layer Unable to verify
Triggers & Channel CoverageGateway infrastructure layer Unable to verify
Model Flexibility & RoutingLLM Gateway routing docs 2026-06-08 Full
APIs, SDKs & MCP ExtensibilityMCP Gateway and API docs 2026-06-08 Full
Testing, Debugging & OptimizationPrompt ops and observability docs 2026-06-08 Full
Browser & Computer UseOfficial docs 2026-06-08 Unable to verify

The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Free Dev (10K logs/mo) · Production $49/mo · open source gateway

usage

Free tier

Included quota

Dev: 10K recorded logs a month with basic observability and gateway features. Production: 100K logs with $9 per additional 100K (up to 3M), 30 day retention, guardrails, RBAC, semantic caching. Enterprise: 10M+ logs, custom retention, SSO, private cloud/hybrid/airgapped deployment.

What is public

Portkey publishes self serve pricing: free Dev tier, Production at $49/mo with published overage, and quote based Enterprise with three deployment models (managed SaaS, hybrid, fully airgapped). The gateway itself is open source and self hostable with no managed log limits.

Billing mechanics

Flat plan fee bundles a monthly recorded log allowance; additional logs bill in $9 per 100K increments. Model/provider costs are the customer's own since Portkey is a routing layer.

Cost watchouts

Billing is on recorded logs, not requests: the gateway keeps routing after you exceed the log cap, but traffic beyond it is invisible to observability, which quietly defeats the product's purpose on an undersized plan. Custom retention beyond 30 days is Enterprise only, with third party estimates of $5K to $10K+ a month.

Variable cost rationale

Log volume metering scales with traffic, but the $9 per 100K overage is modest; the bigger swing is the jump to Enterprise for retention and compliance.

Additional watchouts

Buyers outside the Palo Alto Networks ecosystem should weigh how Prisma AIRS integration priorities shape the standalone product roadmap.

Sales call required

Mixed (some tiers require a call)

Free / trial

Free Dev plan (10K recorded logs/mo)

Lowest paid plan

Production $49/mo (100K recorded logs, $9 per additional 100K)

Commercial notes

Acquired by Palo Alto Networks (announced Apr 30, 2026, closed May 29, 2026) to serve as the AI Gateway for Prisma AIRS. Prior: $15M Series A (Feb 2026, Elevation/Lightspeed). Routes to 1,600+ models across providers; 2025 Gartner Cool Vendor in LLM Observability.

Key ambiguities

Enterprise pricing unpublished. Post acquisition packaging under Palo Alto Networks (Prisma AIRS integration) may change plan structure; verify at purchase time.

Missing data

Enterprise pricing unpublished; post acquisition plan roadmap unconfirmed.

Agentic Index verified 2026-07-06

Alternatives to Portkey

The closest documented capability profiles to Portkey among agent infrastructure platforms tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

  • Fiddler AI7.5 / 14A lighter documented profile than Portkey
  • Langfuse7.5 / 14A lighter documented profile than Portkey
  • Braintrust8.0 / 14Adds documented Knowledge Grounding & RAG
  • LiteLLM7.0 / 14A lighter documented profile than PortkeyPortkey vs LiteLLM →
  • Opik7.0 / 14A lighter documented profile than Portkey
  • W&B Weave7.0 / 14A lighter documented profile than Portkey

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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