CrowdStrike
Also known as: Charlotte AI, Charlotte AI AgentWorks, Falcon
Cybersecurity platform whose Charlotte AI delivers agentic detection, triage, and response in the SOC.
CrowdStrike is one of the largest public cybersecurity companies in the world, and Charlotte AI is how it brings agentic operations to the security operations center. Rather than a standalone product, Charlotte is an agentic analyst layer woven through the Falcon platform, built to automate the exhausting, repetitive work of a SOC, triage, investigation, malware analysis, at machine speed while keeping human analysts in control. The pitch is urgency driven: CrowdStrike cites attacker breakout times as fast as twenty seven seconds and AI powered attacks rising nearly ninety percent year over year, arguing that human reaction time alone can no longer keep pace.
The agentic stack has three layers. The Agentic Security Workforce is a growing library of purpose built agents delivered natively through Falcon modules, including a dozen out of the box agents that classify detections, drive investigations, and build YARA rules. Charlotte AI AgentWorks, launched at RSA 2026, is a no code platform where any security team builds custom agents in plain language, defining mission, data, and authorized actions, powered by a choice of frontier models from Anthropic, OpenAI, and NVIDIA. And Charlotte Agentic SOAR, built on Falcon Fusion SOAR, is the orchestration backbone that coordinates CrowdStrike native, custom, and trusted third party agents in one governed system, with an open ecosystem of partners like Accenture, AWS, and Deloitte.
Trust is the recurring theme. Charlotte AI is certified to the ISO 42001 AI governance standard, operates under bounded autonomy where analysts set intent and guardrails, and makes every answer traceable, every action user authorized, and every decision grounded in validated data from the CrowdStrike Enterprise Graph. The company reports outcomes like a seventy percent cut in manual investigation work and triage accuracy above ninety eight percent against expert decisions. For an enterprise already running Falcon that wants to transform its SOC into an agentic command center with governance built in, Charlotte AI is a category leading option; teams not on CrowdStrike, or wanting agents outside security operations, will find it purpose built for the SOC rather than general use.
Vendor details
Canonical URL
https://crowdstrike.com
Category
Security / SOC agent
Subcategory
Charlotte AI agentic SOC
Funding status
A large public company listed on Nasdaq as CRWD, CrowdStrike is a global cybersecurity leader built on its cloud native Falcon platform, reporting more than four billion dollars in annual revenue. It has invested heavily in agentic security, launching Charlotte AI AgentWorks and Charlotte Agentic SOAR with an ecosystem of partners including AWS, Anthropic, NVIDIA, Accenture, and Deloitte.
Company status
public
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Delivered natively across the Falcon platform, including Next Gen SIEM and Fusion SOAR, spanning endpoint, identity, cloud, and data, and grounded in the CrowdStrike Enterprise Graph. Charlotte Agentic SOAR orchestrates CrowdStrike, custom, and trusted third party agents, with ecosystem integrations including IBM ATOM and frontier models from Anthropic, OpenAI, and NVIDIA.
In practice
Your SOC analysts drown in alert triage and investigation while attackers move in seconds. Charlotte AI's agents classify detections, drive investigations, and analyze malware at machine speed, reportedly cutting manual investigation work by seventy percent.
You want security agents tailored to your environment without hiring agent developers. Charlotte AI AgentWorks lets your team build, test, and deploy custom agents in plain language, powered by a choice of frontier models, under strict guardrails.
You need autonomous response you can still govern. Charlotte Agentic SOAR orchestrates native, custom, and third party agents with bounded autonomy, user authorized actions, and audit ready logs, so analysts set intent and stay in control.
Sources & related URLs
Research sources
Research notes
Added via Crunchbase discovery batch July6Agentic1to50. Core fields only; enrichment pending.
Capability coverage
12.5 / 14 capabilities · 89%
| Integrations & Tool CallingDelivered natively across Falcon platform modules including Next Gen SIEM and Fusion SOAR, integrating endpoint, identity, cloud, and data, with third party integrations like IBM ATOM, CrowdStrike docs 2026-07-06 | Full |
|---|---|
| Workflow OrchestrationCharlotte Agentic SOAR, built on Falcon Fusion SOAR, orchestrates CrowdStrike native, custom, and third party agents with a visual workflow builder, triggers, authorization checks, and agent to agent collaboration, CrowdStrike docs 2026-07-06 | Full |
| Knowledge Grounding & RAGGrounds agents in the CrowdStrike Enterprise Graph, described as the industry's richest AI ready data layer, plus unified Falcon telemetry and threat intelligence, CrowdStrike docs 2026-07-06 | Full |
| Human Oversight & GuardrailsEnforces bounded autonomy with analysts setting intent and guardrails, role based access, user authorized actions, and inspectable source data, keeping defenders in the loop, CrowdStrike docs 2026-07-06 | Full |
| Security, Identity & GovernanceISO 42001 certified for AI governance, with role based access, audit ready logs, native AI Detection and Response monitoring agent behavior, and centralized control over access and credit usage, CrowdStrike docs 2026-07-06 | Full |
| Observability & AuditabilityEvery answer is traceable and every decision grounded in validated data, with clear explanations, inspectable source data, audit ready logs, and AIDR monitoring of agent behavior, CrowdStrike docs 2026-07-06 | Full |
| Memory & State PersistenceAgents inherit unified Falcon telemetry and the Enterprise Graph for context; a distinct persistent agent memory layer is not the primary framing, CrowdStrike docs 2026-07-06 | Partial |
| Deployment & Data ResidencyDelivered on the cloud native Falcon platform with a single lightweight agent architecture and regional cloud options; customer self hosting is not the model, CrowdStrike docs 2026-07-06 | Full |
| Prebuilt Agents, Templates & PacksShips twelve out of the box mission ready agents for triage, malware analysis, exposure prioritization, and correlation rule building, plus a growing native agent library, CrowdStrike docs 2026-07-06 | Full |
| Triggers & Channel CoverageAgents trigger on detections and security events, run around the clock across the SOC, and Agentic MDR closes the loop on breach response at machine speed, CrowdStrike docs 2026-07-06 | Full |
| Model Flexibility & RoutingAgentWorks offers secure model optionality across frontier models from Anthropic, OpenAI, and NVIDIA, plus AWS Bedrock and SageMaker infrastructure, CrowdStrike docs 2026-07-06 | Full |
| APIs, SDKs & MCP ExtensibilityCharlotte AI AgentWorks is a no code platform to build, test, and deploy custom agents in natural language, and an open ecosystem lets partners and third party agents integrate under guardrails, CrowdStrike docs 2026-07-06 | Full |
| Testing, Debugging & OptimizationAgentWorks lets teams build and test agents before deployment, backed by an expert AI feedback loop and a reported triage accuracy above ninety eight percent against expert decisions, CrowdStrike docs 2026-07-06 | Full |
| Browser & Computer UseNo browser or computer use; agents operate on security telemetry and workflows within the Falcon platform, CrowdStrike docs 2026-07-06 | Unable to verify |
Pricing
Not public; sold within the Falcon platform through enterprise sales, with agent usage metered by credits
Falcon platform subscription plus agent credit usage
What is public
No public rate. CrowdStrike publishes no list pricing for Charlotte AI; it is sold with the Falcon platform and modules through sales, with agent usage metered as credits.
Billing mechanics
Charlotte AI rides on Falcon platform and module subscriptions, with agent activity metered by credits that administrators can control centrally. Cost combines the underlying Falcon licensing with agent consumption.
Cost watchouts
Charlotte AI depends on underlying Falcon platform and module licensing, and agent credits add usage cost. Confirm which modules are prerequisites and how credit consumption scales with SOC volume.
Variable cost rationale
Agent activity is metered by credits on top of Falcon platform and module subscriptions, so heavy agent and investigation volume adds consumption cost.
Additional watchouts
Because agent usage is credit metered on top of Falcon subscriptions, model both the platform module cost and expected agent and investigation volume; confirm which Falcon modules Charlotte AI requires.
Sales call required
Yes — required for paid access
Free / trial
Falcon free trial available; Charlotte AI sold with platform through sales, no public self serve rate
Key ambiguities
No public rate; pricing depends on Falcon platform and module subscriptions plus agent credit consumption, all quoted through sales.
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