Agentic Index
Corti vs Phonic (2026)
Corti last verified ·Phonic last verified
Corti and Phonic both sell voice AI to developers at public usage prices. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
Corti is healthcare infrastructure, with clinical speech to text, medical coding, text generation and EU hosted Corti Models, with an Agentic Framework of connectors, traces and more than 20 agents, with speech to text at $0.0065 a minute, agents at $4 and $16 per million input and output tokens, and $50 of free credits. Phonic is a general speech to speech voice agent platform on its own audio models, with tools by webhook, WebSocket and MCP, deployment on phone numbers, SIP trunks, LiveKit or apps, and scored calls, from a free Starter plan with $30 of monthly credits at $0.14 a minute. Corti ships an Agent Library of more than 20 agents, among them ICD 10 navigation and code validation, and lets customers pick among its own model tiers. Phonic adds SSO over SAML or OIDC, pass or fail evaluation prompts on every conversation, and calls over Twilio, Telnyx or Amazon Connect. Choose Corti for clinical language building blocks. Choose Phonic for live voice agents on the phone.
On the Agentic Index healthcare agent ranking, neither Corti nor Phonic clears the bar, which asks for all five chart loop capabilities documented in full. Corti documents two of the five in full; Phonic does not document knowledge grounding and RAG in full, nor human oversight and guardrails. 4 of the 69 vendors in the lane clear it. See the healthcare agent ranking
On the Agentic Index agent infrastructure ranking, neither Corti nor Phonic clears the bar, which asks for all five production contract capabilities documented in full. Corti documents two of the five in full; Phonic does not document model flexibility and routing in full. 33 of the 186 vendors in the lane clear it. See the agent infrastructure ranking
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. Corti and Phonic are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 1,084 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose Corti if
- You are building clinical documentation or coding and need medical speech recognition and coding models.
- Models must be hosted in the EU.
- A library of prebuilt healthcare agents should come with the framework.
Choose Phonic if
- You are building live voice agents that answer and place calls.
- Calls should be scored against evaluation criteria you define.
- Access should run through SSO with SAML or OIDC and member roles.
| Feature | C Corti |
P Phonic |
|---|---|---|
| Action & orchestration | ||
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Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
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CortiIntegrations & Tool Calling Agents take tools through a unified connector model that covers pre-built registry connectors, remote MCP servers the customer brings, other Corti agents, remote A2A agents and custom JSON Schema tools, each with configurable connector authentication. Sourcedocs.corti.ai/agentic/connectorsread 2026-09-29 |
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PhonicIntegrations & Tool Calling Agents call custom webhook and WebSocket tools the customer defines, consume MCP servers as tools, and transfer calls, with tools managed through the API. The site lists 1,000+ no code integrations beside webhooks for triggering outside workflows during or after a call. SourcePhonic, docs.phonic.ai Tools pages and phonic.ai homepageread 2026-09-28 |
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Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
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CortiWorkflow Orchestration An agent runtime coordinates connectors, contexts and sub-agents, and the Agent SDK composes multiple agents into deterministic workflows, parallel fan-out and state-graph routing. Sourcedocs.corti.ai/agentic/architectureread 2026-09-29 |
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PhonicWorkflow Orchestration Transfer tools hand a conversation to another Phonic agent (for example routing enterprise and starter callers to different agents) or to a phone number, tools run synchronously or asynchronously, and an agent configuration endpoint lets the customer's own system set each call's agent at runtime. SourcePhonic, docs.phonic.ai Transfer Tools, How Tools Execute and Agent Configuration Endpoint pagesread 2026-09-28 |
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Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
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CortiTriggers & Channel Coverage Agents run when the builder's application sends an A2A message or opens a stream, with real-time audio over WebSocket for scribe and dictation. Push notifications on the agent card are marked future scope, and the platform has no stated event, schedule or webhook trigger. Sourcedocs.corti.ai/agentic/agent-cardsread 2026-09-29 |
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PhonicTriggers & Channel Coverage Agents answer inbound calls on Phonic or custom numbers over SIP trunks (Twilio, Telnyx) and Amazon Connect, place outbound calls through the API, and run in web and mobile apps over WebSockets or LiveKit, so callers and the customer's systems start conversations without a person at the customer's end. SourcePhonic, docs.phonic.ai Phone Numbers and Conversations API pagesread 2026-09-28 |
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| Knowledge & context | ||
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Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
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CortiKnowledge Grounding & RAG Agents reach the customer's knowledge through connectors at run time, and the coding API returns supporting evidence per call, with an embedding model offered as a building block. The platform has no stated maintained retrieval structure over the customer's knowledge. Sourcedocs.corti.ai/agentic/connectorsread 2026-09-29 |
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PhonicKnowledge Grounding & RAG Context tools inject a fixed block of reference material (up to 64,000 characters) into a conversation when the agent calls them, and webhook tools can fetch data from the customer's systems. There is no knowledge base, index or retrieval over the customer's documents. SourcePhonic, docs.phonic.ai Context Tools pageread 2026-09-28 |
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Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
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CortiMemory & State Persistence Contexts are first-class resources grouping messages, tasks and artifacts for one patient encounter, call or workflow, with endpoints to get, list tasks, export traces and delete a context. They have a set scope and a delete path, but no stated lifetime or retention. Sourcedocs.corti.ai/agentic/context-memoryread 2026-09-29 |
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PhonicMemory & State Persistence Nothing the agent learns persists across conversations. Context tools supply fixed text for each call, and caller context comes from the customer's own systems through the agent configuration endpoint or webhook tools. The conversation records are logs, not memory the agent reads. SourcePhonic, docs.phonic.ai Context Tools and Agent Configuration Endpoint pagesread 2026-09-28 |
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| Control & trust | ||
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Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
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CortiHuman Oversight & Guardrails The agent runtime enforces guardrails, type validation and policy-driven constraints that the customer configures, and a Compliance Guardrail Agent is in the library. There is no stated approval step before an agent action commits. Sourcedocs.corti.ai/agentic/architectureread 2026-09-29 |
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PhonicHuman Oversight & Guardrails Transfer tools hand calls to a human, a queue or another system, with a conversation.transferred webhook, and the customer decides which tools an agent may use. There is no step where a person approves an agent action before it commits. SourcePhonic, docs.phonic.ai Transfer Tools and Webhooks pagesread 2026-09-28 |
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Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
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CortiSecurity, Identity & Governance Only project admins or owners can create, update or delete resources, with an Admin API for users and customers and bespoke private identity tenants for regulated cases. Corti describes itself as HIPAA-ready, and named attestations appear only in the trust center at trust.corti.ai. Sourcedocs.corti.ai/about/admin-apiread 2026-09-29 |
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PhonicSecurity, Identity & Governance Access runs through SSO with SAML or OIDC, JWTs from the customer's own identity system, member role assignments and admin scoped API keys, with audit logs of identity, configuration and data handling actions. Phonic reports SOC 2 Type II certification and offers a HIPAA BAA, with a trust center at trust.phonic.co. SourcePhonic, phonic.ai homepage and docs.phonic.ai Authentication and Audit Logs pagesread 2026-09-28 |
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Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
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CortiObservability & Auditability Each context exports OpenInference-format traces with spans for LLM calls, connector invocations and tool usage through a trace endpoint, and the coding API returns a complete audit trail with every call. Sourcedocs.corti.ai/agentic/context-memoryread 2026-09-29 |
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PhonicObservability & Auditability Each conversation record holds the live and post call transcripts, turn items, every tool call with its request and response bodies, the audio, turn latencies and the model used, retrievable through the API and sent by webhook, and separate audit logs cover workspace changes for a year by default. SourcePhonic, docs.phonic.ai Conversations API and Audit Logs pagesread 2026-09-28 |
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Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
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CortiDeployment & Data Residency Each project chooses its region. EU (Azure West Europe) and US (Azure US East) are public, France (Scaleway Paris) and Denmark are available on request, and Corti Models EU processing stays in the EU. For enterprise, sovereign cloud deployments run in-country, on any cloud or on premises. Sourcedocs.corti.ai/authentication/environments_tenantsread 2026-09-29 |
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PhonicDeployment & Data Residency Phonic runs as a multi region cloud, as a single tenant deployment, or self hosted, with on premises and VPC deployment listed on the Enterprise plan. SourcePhonic, phonic.ai homepage and pricing pageread 2026-09-28 |
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| Solution readiness | ||
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Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
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CortiPrebuilt Agents, Templates & Packs An Agent Library of 20+ pre-built agents and connectors, among them ICD-10 Index Navigator, Code Validation, Compliance Guardrail, Medication Reconciliation, Denial Appeals, Prior Authorization, Referral Generator and Nursing Shift Handoff agents, each doing its own job. Sourcecorti.airead 2026-09-29 |
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PhonicPrebuilt Agents, Templates & Packs Phonic is a platform for building agents from a prompt, voice and tools. Its build guides and prompting guide come with no agent templates or prebuilt agents, and the use case pages (recruiting, healthcare, logistics, support) describe applications, not packaged agents. SourcePhonic, docs.phonic.ai llms.txt and phonic.ai use case pagesread 2026-09-28 |
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| Platform extensibility | ||
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Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
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CortiModel Flexibility & Routing Customers pick among Corti's own model tiers (corti-s1, s1-instant, s1-mini, s1-mini-instant). Corti discloses the foundation models behind them (GLM 5.2 and Qwen 3.6 in the EU, Azure-hosted OpenAI models in the US) and swaps them behind the same IDs. The customer chooses a Corti tier, while Corti routes the underlying provider. Sourcedocs.corti.ai/models/modelsread 2026-09-29 |
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PhonicModel Flexibility & Routing Agents run on Phonic's own speech to speech models at one price per minute with no LLM pass throughs. There is no third party or bring your own model option, so any choice is among Phonic's own models. SourcePhonic, phonic.ai pricing page and docs.phonic.airead 2026-09-28 |
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APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
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CortiAPIs, SDKs & MCP Extensibility Corti offers a REST API with client-credential authentication, JavaScript and C#.NET SDKs, a TypeScript and Python Agent SDK, web components, a Postman collection and an Admin API, and serves A2A agent cards per agent with endpoint URLs and bearer authentication. Sourcedocs.corti.ai/agentic/agent-cardsread 2026-09-29 |
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PhonicAPIs, SDKs & MCP Extensibility A REST API with published OpenAPI and AsyncAPI files covers agents, tools, conversations, evaluations, extraction schemas, voices, projects, workspaces and API keys, with TypeScript and Python SDKs, a CLI and an MCP server, on API key, session token or JWT auth. SourcePhonic, docs.phonic.ai API reference and installation pagesread 2026-09-28 |
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Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
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CortiTesting, Debugging & Optimization Traces are offered for debugging and performance analysis, and Corti validates each model release against its own evaluation suites. Those suites test Corti's own models, and there is no stated evaluation harness, test cases or quality gate for the customer's agents. Sourcedocs.corti.ai/models/how-models-workread 2026-09-29 |
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PhonicTesting, Debugging & Optimization Eval prompts score each conversation against binary, observable criteria with pass or fail results through the API, extraction schemas measure outcomes at scale, and a replay endpoint re runs a recorded turn or whole call to test a prompt change before it is validated live. SourcePhonic, docs.phonic.ai Evals Guide and Replaying Conversations pagesread 2026-09-28 |
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| Specialist automation | ||
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Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
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CortiBrowser & Computer Use Agents act through API connectors, MCP servers and A2A agents, with no stated browser, desktop or computer control. Sourcedocs.corti.ai/agentic/connectorsread 2026-09-29 |
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PhonicBrowser & Computer Use Agents act through webhook, WebSocket, MCP, context, transfer and built in tools, and there is no browser, desktop or computer control. SourcePhonic, docs.phonic.ai Tools pagesread 2026-09-28 |
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Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | C Corti |
P Phonic |
|---|---|---|
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Entry price Lowest public entry point |
Pay as you go, with speech to text at $0.0065 per minute and agents, coding and text generation at $4 and $16 per million input and output tokens. $50 of free credits to start. | $0.14/min on Starter ($0/mo with $30 monthly credits); Pro $240/mo at $0.12/min |
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Pricing confidence How public the numbers are |
Public, exact | Public, exact |
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Billing Primary billing axis |
Credits from one balance, with audio billed per minute and text per million input and output tokens. | per conversation minute |
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Variable cost Workload / overage exposure |
High variable cost | High variable cost |
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Free tier / trial Try before you buy |
No free tierTrial
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Free tier
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Buying motion Self-serve vs sales call |
Mixed | Mixed |
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Pricing verified When this pricing was last checked |
Product updates
Newest first, each linked to its source.
Corti
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· Agent capability
Updated German and French speech to text models, including the Swiss variants, are now available from Corti.
Source -
· Human approval / guardrails
Corti updated Guided Generation to pass user edited, added, and discarded facts with explicit type metadata.
Source -
· Deployment / data residency
Corti partnered with the Danish Center for AI Innovation to launch a Sovereign AI Control Layer for European enterprises.
Source
Phonic
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· Agent capability
Phonic-1 is Phonic's own speech to speech model for voice agents, available to customers now.
Source -
· Agent capability
Phonic's Python SDK v0.32.39 and TypeScript SDK 0.32.33 add web_search to the built in tools a voice agent can be given, alongside keypad input and natural conversation ending.
Source
Both publish usage prices. Model your own minute and token volumes before comparing.
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