Agentic Index
Enboarder vs Shapes (2026)
Both put agents on people operations and they scope it very differently, at 9 and 7 of 14. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
Enboarder orchestrates the employee journey, onboarding and lifecycle workflows across HR, IT and managers, which is a well defined problem with a well defined product. Shapes, formerly DreamTeam, is a PeopleOS unifying HR, IT and Finance into one modular operating system where agents run people workflows end to end, employees self serve through an agent, and teams build tools in plain language or via an SDK. Solve onboarding, or replace the people stack.
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. Enboarder and Shapes are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 969 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose Enboarder if
- Onboarding is the specific failure and manager involvement is what keeps breaking.
- Documented coverage is broader and you want a proven product rather than a platform bet.
- You are not replacing your HR systems and need something that orchestrates across them.
Choose Shapes if
- You are genuinely consolidating HR, IT and Finance rather than fixing one journey.
- Employee self service through an agent is the experience you want to deliver.
- Building your own tools in plain language or through an SDK fits your team.
| At a glance | Enboarder | Shapes |
|---|---|---|
| Category | Enterprise operations agent | Enterprise operations agent |
| Entry price | Quote only | Core $8/seat/mo · Plus $12/seat/mo (annual) |
| Free / trial | — | No free tier or trial published |
| Pricing confidence | contact only | public partial |
| Feature | E Enboarder |
S Shapes |
|---|---|---|
| Action & orchestration | ||
|
Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
Full / Explicit | Unknown / Unspecified |
|
Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
Full / Explicit | Unknown / Unspecified |
|
Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
Full / Explicit | Partial |
| Knowledge & context | ||
|
Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
Full / Explicit | Unknown / Unspecified |
|
Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
No / Not documented | No / Not documented |
| Control & trust | ||
|
Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
Full / Explicit | Partial |
|
Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
Partial | Unknown / Unspecified |
|
Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
Full / Explicit | Partial |
|
Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
Full / Explicit | No / Not documented |
| Solution readiness | ||
|
Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
Partial | Partial |
| Platform extensibility | ||
|
Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
No / Not documented | No / Not documented |
|
APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
Partial | Unknown / Unspecified |
|
Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
Partial | No / Not documented |
| Specialist automation | ||
|
Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
No / Not documented | No / Not documented |
Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | E Enboarder |
S Shapes |
|---|---|---|
|
Entry price Lowest public entry point |
Quote only | Core $8/seat/mo · Plus $12/seat/mo (annual) |
|
Pricing confidence How public the numbers are |
Contact only | Public, partial |
|
Billing Primary billing axis |
— | per seat, billed annually, with a minimum subscription and per-seat add-on apps |
|
Variable cost Workload / overage exposure |
Medium variable cost | Medium variable cost |
|
Free tier / trial Try before you buy |
No free tier
|
No free tier
|
|
Buying motion Self-serve vs sales call |
Sales call | Mixed |
Other matchups in enterprise operations agents
Not the pairing you were after? These compare a different set of enterprise operations agents on the same 14 capabilities.