How much does ReliaQuest cost?

Priced per endpoint with unlimited usage, unlimited tokens and no per-investigation charges; no dollar rates are published, and quotes come from sales.

What are the best alternatives to ReliaQuest?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to ReliaQuest among security and SOC agents are Command Zero, 7AI, BlinkOps, Cyware. Each is graded on the same public evidence, and no vendor pays for placement.

Does ReliaQuest support MCP and tool calling?

Full under the Agentic Index verification standard. ReliaQuest publishes public evidence of Model Context Protocol (MCP) support, tool calling, and API or SDK extensibility for connecting agents to external tools. Evidence basis: The GreyMatter API lets customers list and filter incidents and pull all the incident data shown in the Investigate UI. It can also acknowledge and comment on incidents, assign users and change state. API documentation sits in the customer. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does ReliaQuest give you tracing and observability into agent runs?

Full under the Agentic Index verification standard. ReliaQuest publishes public evidence of tracing, observability and audit logging into agent runs, so a team can see what an agent did and why. Evidence basis: Every action leaves a full audit trail, and for each investigation the AI runs, the team can inspect the data analyzed, the reasoning applied and the actions taken. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does ReliaQuest require human approval before an agent acts?

Full under the Agentic Index verification standard. ReliaQuest publishes public evidence of human approval steps and guardrails, so an agent action can be held for review before it executes. Evidence basis: "Your team defines which actions run autonomously and which require human approval through configurable workflows." Where an approval gate applies, recommendations arrive as tasks in a GreyMatter case, analysts review the context and approv. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Back to vendors

ReliaQuest

Q: Who is ReliaQuest for?

large enterprises with internal SOC teams, multi vendor security environments, regulated industries needing FedRAMP track

Also known as: GreyMatter, ReliaQuest GreyMatter

Visit site

Security / SOC agentindependentVerified 2026-09-28

Entry priceNot published; priced per endpoint with unlimited usage, quoted by salesFull pricing detail

Agentic security operations platform over the customer's existing stack: six Agentic Teammates chained by scheduled, event and alert-triggered workflows, customer-set approval gates, an audit trail on every action, RAG grounding and customer-controlled Agentic Memory, priced per endpoint.

ReliaQuest GreyMatter is an agentic security operations platform that detects, contains, investigates and responds to threats across a customer's existing security stack rather than replacing it, and extends to digital risk protection, threat intelligence, detection engineering and phishing analysis.

Its AI is organized as six Agentic Teammates, personas built from more than 200 agent skills and 400 AI tools: an Investigation and Response Analyst that investigates alerts across 300+ technologies and executes approved response actions, a Threat Intel Analyst, a Detection Engineer, a Threat Hunter, an IT Engineer and an OT Engineer. Teammate Workflows, released in May 2026, chain Teammates into multi-step processes that start on a schedule, an event, an alert or on demand, and customers build their own in GreyMatter Workflows.

The customer decides which actions run autonomously and which need approval; gated recommendations arrive as tasks in a case for an analyst to approve or reject. Every action carries an audit trail, and each AI-driven investigation shows the data analyzed, the reasoning applied and the actions taken. Responses are grounded by retrieval over the customer's live and historical security data, and customer-controlled Agentic Memory holds the team's guidelines and tribal knowledge. Models are selected by GreyMatter per task and run in ReliaQuest's own infrastructure. GreyMatter holds SOC 2 Type 2, ISO 27001, PCI DSS and HIPAA, with FedRAMP Moderate in process, and is priced per endpoint with unlimited usage.

Vendor details

Canonical URL

https://reliaquest.com

Company status

independent

Use cases & customers

Target customers

large enterprises with internal SOC teamsmulti vendor security environmentsregulated industries needing FedRAMP track

Deployment options

SaaS on ReliaQuest infrastructureworks across the customer's existing SIEM, EDR and data sourcesFedRAMP Moderate in process

Integrations

Works across the customer's existing SIEM, EDR and wider security stack, with the Investigation and Response Analyst covering 300+ technologies and the agentic system drawing on 400 AI tools. The GreyMatter API lists and pulls incidents and handles acknowledgment, assignment, state changes and comments for sync with ticketing platforms such as Jira and ServiceNow; API documentation sits in the customer Resource Center.

In practice

You have an internal SOC and want it scaled rather than outsourced. GreyMatter is positioned explicitly against MSSPs on ownership, automating investigation and containment while your team keeps control.

Your stack is multi vendor and every consolidation pitch penalises the tools you did not buy from them. The technology agnostic architecture is the counter argument to platformisation, where non native tools get shallower coverage.

Your analysts keep re explaining environmental context to the AI. Agentic Memory lets them write guidelines and tribal knowledge that persist and shape agent behavior, and those guidelines stay customer editable.

Sources & related URLs

Research sources

https://reliaquest.com/reliaquest-greymatter-vs-ai-triage-platforms/ https://reliaquest.com/reliaquest-greymatter-vs-platformization/ https://reliaquest.com/cyber-knowledge/reliaquest-vs-managed-security-service-providers-mssp/

Agentic Index coverage score

10.0 / 14 capabilities · 71%

Integrations & Tool Calling	Full
The Investigation and Response Analyst investigates alerts across 300+ technologies and executes approved response actions in the customer's existing stack, the agentic system draws on 400 AI tools, and the GreyMatter API syncs incidents to Jira and ServiceNow. Sourcereliaquest.com/security-operations-platform/greymatter-agentic-teammatesread 2026-09-28
Workflow Orchestration	Full
Teammate Workflows run processes of several steps end to end across Teammates. A threat advisory workflow, for one, brings in the Threat Intel Analyst, the Threat Hunter, the Investigation and Response Analyst and the Detection Engineer. Customers build their own workflows in GreyMatter Workflows, with nodes that invoke a Teammate, run an AI prompt or take an action. Sourcereliaquest.com/blog/greymatter-agentic-teammates-autonomous-workflowsread 2026-09-28
Knowledge Grounding & RAG	Full
Retrieval augmented generation grounds every AI response in the customer's live and historical security data, alongside customer reference lists, so retrieval runs over a maintained store of the customer's own estate. Sourcereliaquest.com/resources/greymatter-faq/ai-and-data-trust-faqread 2026-09-28
Human Oversight & Guardrails	Full
"Your team defines which actions run autonomously and which require human approval through configurable workflows." Where an approval gate applies, recommendations arrive as tasks in a GreyMatter case, analysts review the context and approve or reject, and rejected actions are logged and closed. Sourcereliaquest.com/resources/greymatter-faq/agentic-ai-and-automation-faqread 2026-09-28
Security, Identity & Governance	Partial
Attestations cover SOC 2 Type 2 and ISO 27001, along with PCI DSS and HIPAA, and FedRAMP Moderate is in process. No SSO, role model or user permissions for the GreyMatter console are documented: trust.reliaquest.com does not resolve, /security returns 404, and admin documentation sits in the customer Resource Center. Sourcereliaquest.com/blog/greymatter-for-government-fedrampread 2026-09-28
Observability & Auditability	Full
Every action leaves a full audit trail, and for each investigation the AI runs, the team can inspect the data analyzed, the reasoning applied and the actions taken. Sourcereliaquest.com/resources/greymatter-faq/agentic-ai-and-automation-faqread 2026-09-28
Memory & State Persistence	Full
Agentic Memory is controlled by the customer: analysts add guidelines and tribal knowledge that shape the AI's behavior, and the system remembers the customer's context, preferences and historical feedback across alerts. It is a named store kept per customer, separate from the retrieval layer. Retention and edit controls are not described. Sourcereliaquest.com/reliaquest-greymatter-vs-ai-triage-platformsread 2026-09-28
Deployment & Data Residency	Partial
GreyMatter works across the customer's existing SIEM, EDR and data at source, so primary data stays in the customer's tools, and models run in ReliaQuest's own infrastructure with nothing sent to public AI APIs. No region list or option to host in the customer's own environment is documented, and a FedRAMP Moderate environment is in process. The systems GreyMatter covers are not where it is hosted. Sourcereliaquest.com/resources/greymatter-faq/ai-and-data-trust-faqread 2026-09-28
Prebuilt Agents, Templates & Packs	Full
Six named Agentic Teammates, the Investigation and Response Analyst, Threat Intel Analyst, Detection Engineer, Threat Hunter, IT Engineer and OT Engineer, each do their own job if another is removed. More than 2,000 curated detection rules come with them. Sourcereliaquest.com/security-operations-platform/greymatter-agentic-teammatesread 2026-09-28
Triggers & Channel Coverage	Full
Teammate Workflows start on demand or on a schedule. They also start on events in the environment and on alerts from platform capabilities such as Digital Risk Protection. Sourcereliaquest.com/blog/greymatter-agentic-teammates-autonomous-workflowsread 2026-09-28
Model Flexibility & Routing	Not documented
"GreyMatter is model agnostic. It selects the most effective AI model for each task," and the models run in ReliaQuest's own infrastructure. The vendor does the selecting, no provider is named, and the customer has no choice. Sourcereliaquest.com/resources/greymatter-faq/ai-and-data-trust-faqread 2026-09-28
APIs, SDKs & MCP Extensibility	Full
The GreyMatter API lets customers list and filter incidents and pull all the incident data shown in the Investigate UI. It can also acknowledge and comment on incidents, assign users and change state. API documentation sits in the customer GreyMatter Resource Center, which only customers can reach. Sourcereliaquest.com/product-release/release-february-api-incidentsread 2026-09-28
Testing, Debugging & Optimization	Not documented
A six phase lifecycle stands behind the 99.4 percent accuracy figure, including expert review, golden dataset testing, evaluation by an LLM judge and hallucination checks, and it is ReliaQuest's own release practice. The Detection Engineer validates detection rules, which are part of the customer's security estate. No harness lets the customer evaluate Teammates or workflows. Sourcereliaquest.com/resources/greymatter-faq/agentic-ai-and-automation-faqread 2026-09-28
Browser & Computer Use	Not documented
Teammates act through integrations with security tooling; no browser or computer use is documented. Sourcereliaquest.com/security-operations-platform/greymatter-agentic-teammatesread 2026-09-28

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Not published; priced per endpoint with unlimited usage, quoted by sales

Per endpoint, unlimited usage

What is public

The billing unit is public (one price per endpoint, unlimited usage, unlimited tokens, no per-investigation charges); no dollar rate is published.

Billing mechanics

One price per endpoint with unlimited usage and tokens and no per-investigation charges, quoted by sales. No public plan tiers or rate card.

Variable cost rationale

One price per endpoint with unlimited usage, unlimited tokens and no per-investigation charges, so cost tracks endpoint count rather than alert or investigation volume.

Additional watchouts

No dollar rate is public, so there is no benchmark before a sales conversation; confirm what happens to Agentic Memory guidelines and reference lists at contract end.

Sales call required

Yes, required for paid access

Free / trial

No free tier or self serve trial; evaluation runs through an enterprise sales process

Commercial notes

The vendor positions GreyMatter against platform consolidation on technology agnosticism and against managed security providers on ownership, scaling the customer's own team rather than replacing it.

Key ambiguities

The price per endpoint, contract length and whether digital risk protection, phishing analysis and other modules are included are not published.

Missing data

Rate per endpoint, contract minimums and length, and module inclusion.

Agentic Index verified 2026-09-28

Official pricing page

Related vendors

Alternatives to ReliaQuest

The closest documented capability profiles to ReliaQuest among security and SOC agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Command Zero10.5 / 14Adds documented Testing, Debugging & Optimization
7AI8.5 / 14A lighter documented profile than ReliaQuest
BlinkOps10.5 / 14Fuller documented coverage on Security, Identity & Governance and Deployment & Data Residency
Cyware10.0 / 14Adds documented Testing, Debugging & Optimization
Exaforce8.0 / 14A lighter documented profile than ReliaQuest
Tuskira10.0 / 14Adds documented Model Flexibility & Routing

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare ReliaQuest with other vendors →Compare all security and SOC agents →See where ReliaQuest ranks →

Data confidence: high