Agentic Index

ChatGPT dots vs Pally (2026)

Both are always on agents that follow through between conversations, and they live in different places. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.

A ChatGPT dot sits inside ChatGPT with its own cloud computer and browser, owns an ongoing responsibility, reaches you in ChatGPT, Slack, Teams or by phone call, and hands coding and file work to Codex and ChatGPT Work, with an automatic review checking each action against your rules and workspace roles deciding who gets one. Pally lives in your texts. It reads email, WhatsApp and iMessage, writes automations from a sentence, runs browser errands and purchases, places calls to businesses, keeps a memory of your people and coordinates with other people's Pallys, at no charge. Choose a dot when your work already runs through ChatGPT and Slack, and Pally when you want a free assistant for your personal life in the message thread.

This comparison is published by Agentic Index, an independent agentic AI vendor research platform. ChatGPT dots and Pally are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 974 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded

Choose ChatGPT dots if

  • You are on ChatGPT Pro, Business Premium or Enterprise and want the agent included in that seat.
  • It should work in Slack and Microsoft Teams with colleagues, not only with you.
  • The agent should delegate to Codex and ChatGPT Work and track the tasks it starts.
  • Admins need custom roles and SCIM groups to control access.

Choose Pally if

  • You want to text the assistant in iMessage, RCS, WhatsApp or Telegram.
  • It should read and reply in WhatsApp and iMessage on your behalf.
  • Calls to businesses for quotes and bookings are part of the job.
  • You want it free, with only Cloud Mac as a paid extra.
  • A memory you can view, edit and tell to forget should sit at the center.
Feature
C
ChatGPT dots
P
Pally
Action & orchestration

Integrations & Tool Calling

Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools.

Workflow Orchestration

Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps.

Triggers & Channel Coverage

How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools.

Knowledge & context

Knowledge Grounding & RAG

Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers.

Memory & State Persistence

Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer.

Control & trust

Human Oversight & Guardrails

Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls.

Security, Identity & Governance

RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy.

Observability & Auditability

Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior.

Deployment & Data Residency

Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting.

Solution readiness

Prebuilt Agents, Templates & Packs

Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value.

Platform extensibility

Model Flexibility & Routing

Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys.

APIs, SDKs & MCP Extensibility

Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems.

Testing, Debugging & Optimization

Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment.

Specialist automation

Browser & Computer Use

Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone.

Pricing snapshot

Sourced from the Index pricing dataset · open each vendor's profile for full detail.

Pricing
C
ChatGPT dots
P
Pally

Entry price

Lowest public entry point

Included with ChatGPT Pro, Business Premium and Enterprise Free, with Cloud Mac as a paid extra

Pricing confidence

How public the numbers are

Public, partial Public, partial

Billing

Primary billing axis

included in ChatGPT seat plans free usage limit that refills weekly, plus paid Cloud Mac

Variable cost

Workload / overage exposure

Medium variable cost Low variable cost

Free tier / trial

Try before you buy

No free tier
Free tier

Buying motion

Self-serve vs sales call

Mixed Self-serve

Dots are an OpenAI product on GPT-6 Astra, rolling out gradually. Pro access excludes the European Economic Area, the United Kingdom and Switzerland. Pally routes model turns across Gemini, OpenAI, Claude and open weight models through OpenRouter.

Other matchups in browser and computer-use agents

Not the pairing you were after? These compare a different set of browser and computer-use agents on the same 14 capabilities.

See all 31 browser and computer-use agents comparisons

Contact us

Found a vendor we missed? Have feedback on the index? We'd love to hear from you.