Agentic Index
ContraForce vs Dropzone AI (2026)
ContraForce and Dropzone AI tie at 11 of 14 and both run the alert loop end to end, but they serve different buyers. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
ContraForce is built for MSPs and MSSPs on Microsoft Defender XDR and Sentinel: Security Delivery Agents triage, investigate, respond and report across customer tenants and follow each workspace's own operating procedures. It publishes prices from 249 dollars a month for four client workspaces, bills each agent run per incident at a rate it quotes directly, and offers a 14 day trial. Dropzone overlays more than 90 tools for a single SOC, read only by default, and prices by investigation volume through sales. On the grid ContraForce is Full on knowledge grounding and model choice where Dropzone is Partial; Dropzone is Full on prebuilt agents and Partial on memory where ContraForce is Partial and None. Choose ContraForce to deliver security across Microsoft tenants; choose Dropzone for one SOC over a mixed stack.
On the Agentic Index AI SOC ranking, ContraForce and Dropzone AI both clear the bar: each documents all five investigation loop capabilities in full. 23 of the 85 vendors in the lane clear it. See the AI SOC ranking
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. ContraForce and Dropzone AI are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 955 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose ContraForce if
- You deliver security to many customers on Defender XDR and Sentinel.
- Agents should follow each customer's own procedures; ContraForce is Full on knowledge grounding and Dropzone Partial.
- Published tier prices and a trial without a card matter.
Choose Dropzone AI if
- You run one SOC across tools from many vendors.
- A threat hunting agent should sit beside the analyst.
- Memory of past investigations must be documented; Dropzone is Partial and ContraForce None.
| Feature | C ContraForce |
D Dropzone AI |
|---|---|---|
| Action & orchestration | ||
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Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
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ContraForceIntegrations & Tool Calling Named integrations cover Microsoft Defender XDR, Microsoft Sentinel, SentinelOne, CrowdStrike, Autotask, ServiceNow, Jira and Azure Lighthouse, and the agent takes response actions in them such as Isolate Endpoint, Reset User Password, Lockout User, Quarantine File, Block Cloud IP and Delete Email. Sourcecontraforce.com/platformread 2026-09-28 |
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Dropzone AIIntegrations & Tool Calling Dropzone has more than 90 integrations across SIEM, EDR, cloud, identity and email, read only by default. Response Actions run Python that the customer writes in an isolated container with stored secrets injected, to notify external systems, trigger remediation and apply policy actions. Sourcedocs.dropzone.ai/platform/settings/response-actionsread 2026-09-28 |
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Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
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ContraForceWorkflow Orchestration Security Delivery Agents run the delivery loop from triage and investigation through response, ticketing and customer reporting. Customers shape the flow, with uploaded response operating procedures setting the containment and remediation steps, settings per severity and classification deciding what runs automatically, and ordered Gamebook run policies blocking, allowing or routing each action. Sourcedocs.contraforce.com/guides/getting-started/configuring-security-delivery-agentsread 2026-09-28 |
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Dropzone AIWorkflow Orchestration Beyond the agent's own multi step investigation, customers configure what follows it. Response Automations fire on more than 50 triggers, among them an investigation completing with a given status, and run the customer's own code, and versioned custom strategies set priority rules and investigation questions. Sourcedocs.dropzone.ai/platform/settings/response-actionsread 2026-09-28 |
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Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
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ContraForceTriggers & Channel Coverage The On Queue setting runs the agent automatically on every incident of a configured severity, and Agent Shifts set the weekly hours in which it investigates on its own. Manual runs remain available. Sourcedocs.contraforce.com/guides/agent-center/agent-shiftsread 2026-09-28 |
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Dropzone AITriggers & Channel Coverage Every alert the connected tools raise starts an investigation, hunts run on a schedule and on new CVEs and campaigns, and response automations fire on more than 50 system triggers. Sourcedropzone.airead 2026-09-28 |
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| Knowledge & context | ||
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Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
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ContraForceKnowledge Grounding & RAG ContraForce grounds the agent in an SOP Knowledge Base, where customers upload classification and response operating procedures as Markdown or text, versioned by re-upload and scoped per workspace, for the agent to draw on in each incident. An Entity Context Graph of the incident's users, devices and IPs sits alongside it. Sourcedocs.contraforce.com/guides/agent-center/operating-proceduresread 2026-09-28 |
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Dropzone AIKnowledge Grounding & RAG Investigations query the customer's own tools live through the integrations, and analysts set custom strategies and define normal behavior. Context Memory serves as the persistent store, and no separate maintained index over the customer's documents is described. Sourcedocs.dropzone.ai/platform/settings/custom-strategiesread 2026-09-28 |
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Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
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ContraForceMemory & State Persistence The agent has no memory with a set scope and lifetime, and no context engine or remediation snapshots are described. The SOP Knowledge Base grounds the agent but is not memory. Sourcedocs.contraforce.com/guides/agent-center/operating-proceduresread 2026-09-28 |
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Dropzone AIMemory & State Persistence Context Memory holds institutional facts across investigations. The agent writes to it when analysts change a conclusion, users add notes directly, and it can be reached through the API. Its scope and lifetime are not stated, and Dropzone only advises cleaning it up from time to time. Sourcedocs.dropzone.ai/platform/context-memoryread 2026-09-28 |
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| Control & trust | ||
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Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
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ContraForceHuman Oversight & Guardrails Gamebook run policies are ordered rules that block an action, allow it or send it to an approver first, and high-impact actions such as Isolate Endpoint and Reset User Password sit behind a named approver. Below a confidence threshold, the agent leaves actions to an analyst. Sourcedocs.contraforce.com/guides/getting-started/what-are-gamebooksread 2026-09-28 |
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Dropzone AIHuman Oversight & Guardrails Analysts approve or reopen each investigation in the product and from Slack (/dzapprove, /dzreopen), access to the customer's tools is read only by default, and response actions run only where the customer has configured them. Sourcedocs.dropzone.ai/integrations/tools/slack-chatopsread 2026-09-28 |
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Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
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ContraForceSecurity, Identity & Governance SSO and audit logs come on every plan, alongside SOC 2 Type II certification, alignment to ISO 27001:2022, SCIM provisioning on Scale, user roles and permissions and federated least-privilege access. Sourcecontraforce.com/pricingread 2026-09-28 |
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Dropzone AISecurity, Identity & Governance Access is managed with roles and permissions, and SAML SSO works through Okta, Google Workspace or Microsoft Entra. Dropzone holds SOC 2 Type 2, following a Type 1 audit by Sensiba, and runs a trust center at trustcenter.dropzone.ai. Sourcedropzone.ai/security-privacy-trustread 2026-09-28 |
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Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
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ContraForceObservability & Auditability Every decision the agent makes, every action it takes and every approval gate is logged with full attribution. Agent Execution History records each run's trigger, incident, source, outcome and prompt, along with cached and completion token counts and USD cost, so each run has its own record. Sourcedocs.contraforce.com/guides/agent-center/agent-execution-historyread 2026-09-28 |
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Dropzone AIObservability & Auditability Each investigation produces an evidence backed report that shows the agent's reasoning, and every response action's output, errors and execution status are logged for auditing. Sourcedocs.dropzone.ai/platform/settings/response-actionsread 2026-09-28 |
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Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
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ContraForceDeployment & Data Residency Deployments run in the US and the UK, with customer data processed and stored only within the assigned regional deployment, a UK-resident stack and Data Zone Standard model deployments offered by region. An EU deployment is planned, and no self-hosted or customer-hosted deployment is offered. Sourcecontraforce.com/platformread 2026-09-28 |
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Dropzone AIDeployment & Data Residency Each customer gets a dedicated tenant in its own AWS subnet, normally in us-west-2, with optional regional deployments and in-region EU deployment on request for GDPR. The Enterprise plan includes a dedicated single tenant environment. Sourcedropzone.ai/security-privacy-trustread 2026-09-28 |
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| Solution readiness | ||
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Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
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ContraForcePrebuilt Agents, Templates & Packs ContraForce ships one prebuilt agent type, the Security Delivery Agent, deployed per workspace, plus a fixed catalog of response actions. Gamebooks are assembled per incident from those actions, with no named template library, and the procedures are the customer's own uploads. Sourcedocs.contraforce.com/guides/getting-started/what-are-gamebooksread 2026-09-28 |
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Dropzone AIPrebuilt Agents, Templates & Packs Two agents ship, each doing its own job, the AI SOC Analyst for alert investigation and the AI Threat Hunter for hypothesis driven hunts, with prebuilt hunt packs such as APT29. An AI Threat Intel Analyst is planned. Sourcedropzone.airead 2026-09-28 |
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| Platform extensibility | ||
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Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
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ContraForceModel Flexibility & Routing When creating a Security Delivery Agent, the customer chooses the AI model and deployment type (Global Standard or Data Zone Standard) from the models available in the Agent Center's region, with upgrades to GPT-5.5 and GPT-5.6 depending on runtime support. Sourcedocs.contraforce.com/release-notesread 2026-09-28 |
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Dropzone AIModel Flexibility & Routing Dropzone runs on several named LLM services, including Anthropic, Azure OpenAI and Perplexity, and chooses among them itself. Customers cannot choose the model. Sourcedropzone.ai/security-privacy-trustread 2026-09-28 |
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APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
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ContraForceAPIs, SDKs & MCP Extensibility Every plan includes a v2 REST API at portal.contraforce.com/api/v2, with service account Basic auth and workspace, cross-workspace and organization scoped endpoints for incidents, gamebooks, tickets, data sources and analytics rules, plus a webhook event reference that includes an agent investigation completed webhook. There is no MCP server. Sourcedocs.contraforce.com/api-reference/endpointsread 2026-09-28 |
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Dropzone AIAPIs, SDKs & MCP Extensibility Developers get a REST API under /app/api/v1 with Api-Key authorization that covers investigations, bulk feedback, user notes, context memory, custom strategies, response actions and system events, with an OpenAPI 3.0.3 spec and a Swagger UI in the product. Sourcedocs.dropzone.ai/apiread 2026-09-28 |
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Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
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ContraForceTesting, Debugging & Optimization Rollout starts with investigation-only runs before response actions are enabled, and autonomy then expands one Gamebook at a time as verdicts hold up, which works as a dry-run style check on the agent's own output. There is no scored test harness. Sourcedocs.contraforce.com/guides/getting-started/configuring-security-delivery-agentsread 2026-09-28 |
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Dropzone AITesting, Debugging & Optimization Analysts record feedback on investigations singly or in bulk and can reopen a conclusion, reviewing the agent's output after the fact. There is no evaluation harness, scored test set or gate before a strategy change goes live. Sourcedocs.dropzone.ai/apiread 2026-09-28 |
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| Specialist automation | ||
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Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
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ContraForceBrowser & Computer Use The agent acts through API integrations, and browser or computer use is not described. Sourcecontraforce.com/platformread 2026-09-28 |
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Dropzone AIBrowser & Computer Use The agent queries the customer's tools through their APIs, and driving a browser, desktop or remote computer is not described. Sourcedropzone.airead 2026-09-28 |
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Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | C ContraForce |
D Dropzone AI |
|---|---|---|
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Entry price Lowest public entry point |
Starter from $249 per month (4 client workspaces), plus a flat rate per incident for each agent run, quoted by ContraForce. | Not published. Plans are priced by investigation volume through sales. |
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Pricing confidence How public the numbers are |
Public, partial | Contact only |
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Billing Primary billing axis |
Monthly tier by client workspace allowance, plus a flat rate per Security Delivery Agent run. | Investigations per year, per AI analyst, sold as an annual subscription. |
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Variable cost Workload / overage exposure |
Medium variable cost | Medium variable cost |
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Free tier / trial Try before you buy |
No free tierTrial
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No free tierTrial
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Buying motion Self-serve vs sales call |
Mixed | Sales call |
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