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TidalWave

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Enterprise operations agentindependentVerified 2026-07-07

Agentic AI mortgage point of sale platform automating the full US origination lifecycle, whose SOLO agent answers questions 24/7 with compliant responses and builds persistent loan memory while agents handle document review, verification, and underwriting adjacent tasks.

Tidalwave, based in New York, is an agentic AI mortgage platform that automates the full United States mortgage lifecycle from application through closing, aiming to replace the manual, fragmented process that keeps the average loan at roughly forty three days to close. Founded by chief executive Diane Yu, a two time founder who previously built FreeWheel, sold to Comcast, and served as chief technology officer at Better.com, alongside co founders who were engineers at both companies, it raised a twenty two million dollar Series A in November 2025 led by Permanent Capital, with the nation's largest homebuilder D.R. Horton joining as both investor and customer, bringing total funding to about twenty four million dollars. It was named to the 2026 CB Insights AI 100.

At the core is SOLO, a mortgage trained AI that answers borrower and loan officer questions around the clock with regulatory compliant responses and builds a comprehensive loan memory from day one, tracking every interaction, document, and decision so any team member has instant context. Proprietary AI agents automate document review, data entry, verification, and underwriting adjacent tasks, detecting errors and inconsistencies in loan documents without manual review and analyzing bank statements in minutes to surface risk indicators and calculate eligible assets. The platform is deeply integrated with the ecosystem that matters, with direct connections to Fannie Mae and Freddie Mac for automated underwriting and to Plaid, Argyle, and Truv for real time income, employment, and asset verification. In a public benchmark with Columbia University, its mortgage trained SOLO answered origination questions more accurately than a leading general model, and customers report closing times cut from forty five days to under two weeks with a seventy percent reduction in manual tasks.

Tidalwave is built for the regulatory realities of lending, with compliant responses, error checks, and loan officers kept in the loop as the platform automates the busywork around them, and it is already deployed by DHI Mortgage, NEXA Lending, and other lenders on track to power a meaningful share of United States originations. It runs as a cloud point of sale platform without a documented on premise option, uses its own mortgage trained models rather than a choice of provider, and is not a general agent builder or a browser automation tool. For a lender that wants agentic automation across the whole origination workflow with deep agency and verification integrations, Tidalwave is a strong and purpose built fit; a team outside mortgage, or one wanting a model flexible horizontal platform, will find it built for the loan.

Vendor details

Canonical URL

https://www.tidalwave.com

Category

Enterprise operations agent

Subcategory

Agentic AI mortgage origination platform

Funding status

Independent, headquartered in New York, founded by chief executive Diane Yu, a two time founder who previously built FreeWheel, sold to Comcast, and served as chief technology officer at Better.com, alongside co founders who were engineers at both companies. Tidalwave raised a twenty two million dollar Series A in November 2025 led by Permanent Capital, with D.R. Horton, the nation's largest homebuilder, joining as both investor and customer, and a follow on from Engineering Capital, bringing total funding to about twenty four million dollars. It was named to the 2026 CB Insights AI 100 and is deployed by lenders including DHI Mortgage, NEXA Lending, Flat Branch, First Colony, and Mortgage Solutions.

Company status

independent

Use cases & customers

Primary use cases

mortgage origination automationdocument review and verificationborrower and loan officer AI assistantunderwriting support

Target customers

mortgage lendersloan officerscredit unions and independent mortgage banks

Deployment options

SaaScloud

Integrations

Tidalwave connects directly to Fannie Mae and Freddie Mac for automated underwriting and to Plaid, Argyle, and Truv for real time income, employment, and asset verification, and describes itself as deeply integrated with all vendors across the origination ecosystem. Its agents act across these connections to automate document review, data entry, verification, and processing inside the point of sale workflow.

In practice

Borrowers chase down PDFs and bank statements while loan officers rekey data across disconnected systems for weeks. Tidalwave verifies income, employment, and assets in real time through Plaid, Argyle, and Truv and cuts closing from forty five days to under two weeks.

Your team catches document errors late, after they have already created downstream problems in the pipeline. Tidalwave's agents detect discrepancies and inconsistencies in loan documents automatically before they cause delays.

Loan officers lose hours answering the same borrower questions and rebuilding context on each file. SOLO answers around the clock with compliant responses and keeps a loan memory so anyone can pick up the file instantly.

Sources & related URLs

Research notes

Added via Crunchbase agentic discovery CSV, enriched full fidelity 2026-07-07. Categorized Enterprise operations on mortgage origination (fintech vertical). Independent; twenty two million dollar Series A led by Permanent Capital, November 2025.

Capability coverage

9.5 / 14 capabilities · 68%

Integrations & Tool CallingIntegrates directly with Fannie Mae, Freddie Mac, Plaid, Argyle, and Truv and is deeply integrated across the origination vendor ecosystem, with agents acting across those systems, Tidalwave docs 2026-07-07 Full
Workflow OrchestrationAutomates the full mortgage lifecycle from application through closing with autonomous agents handling verification, underwriting adjacent tasks, and processing, Tidalwave docs 2026-07-07 Full
Knowledge Grounding & RAGSOLO is mortgage trained and grounded in each loan's data, documents, and agency guidelines, delivering regulatory compliant answers benchmarked for accuracy, Tidalwave docs 2026-07-07 Full
Human Oversight & GuardrailsLoan officers stay in the loop and use AI Assist for file checks as the platform automates the busywork, keeping people in control of decisions, Tidalwave docs 2026-07-07 Full
Security, Identity & GovernanceHandles sensitive borrower financial data with regulatory compliant responses and agency integrations, though formal security certifications are not documented in public material, Tidalwave docs 2026-07-07 Partial
Observability & AuditabilitySOLO builds a loan memory tracking every interaction, document, and decision, giving full transparency and instant context to any team member, Tidalwave docs 2026-07-07 Full
Memory & State PersistenceBuilds a comprehensive loan memory from day one that persists every interaction, document, and decision for the life of the loan, Tidalwave docs 2026-07-07 Full
Deployment & Data ResidencyDelivered as a cloud point of sale platform with no on premise or customer controlled residency option documented, Tidalwave docs 2026-07-07 Unable to verify
Prebuilt Agents, Templates & PacksShips a suite of purpose built mortgage agents for borrower assistance, document review, verification, and bank statement analysis, Tidalwave docs 2026-07-07 Full
Triggers & Channel CoverageSOLO answers borrowers around the clock and agents flag document errors and verification results in real time before they cause downstream delays, Tidalwave docs 2026-07-07 Full
Model Flexibility & RoutingRuns on its own mortgage trained models with no documented customer choice or routing of the underlying model, Tidalwave docs 2026-07-07 Unable to verify
APIs, SDKs & MCP ExtensibilityIntegrates deeply across mortgage vendors and agencies, but a public developer SDK or MCP surface for third parties is not documented, Tidalwave docs 2026-07-07 Partial
Testing, Debugging & OptimizationPublished a public accuracy benchmark with Columbia University and flags document errors, though a customer facing agent testing or simulation surface is not documented, Tidalwave docs 2026-07-07 Partial
Browser & Computer UseActs through agency and vendor integrations rather than driving a browser or operating a computer interface, Tidalwave docs 2026-07-07 Unable to verify

Recent platform changes

No recent material changes tracked yet.

Pricing

Not public; quoted through enterprise engagement, typically scaled to loan volume and seats

enterprise subscription scaled to loan volume and seats

Contact onlyMedium variable cost

What is public

No list pricing. Tidalwave sells its point of sale platform to lenders through enterprise engagement, but rates are not public.

Billing mechanics

Presumed enterprise subscription scaled to loan volume and seats, positioned to reduce the cost of originating each loan, though rates are not disclosed.

Cost watchouts

Cost scales with loan volume and seats, and integration into a lender's existing origination stack and agency connections may add implementation effort.

Variable cost rationale

Priced against loan volume and seats, so cost grows with origination throughput and the size of the loan officer team, offset by the platform's stated reduction in cost per loan.

Additional watchouts

Confirm whether pricing is per loan, per seat, or a platform subscription, and how it scales with origination volume across your loan officer team.

Sales call required

Yes — required for paid access

Free / trial

Demo on request; no public free tier

Key ambiguities

No public rate is disclosed, and whether pricing is per loan, per seat, or a platform subscription is not clear, though the vendor frames value as lowering cost per loan.

Verified 2026-07-07

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