Siit

Siit is an agentic AI service desk for internal support across IT, HR and operations. Its IT AI Agent connects systems, routes requests and automates end to end workflows, so employees get instant resolutions in the tools they already use rather than filing tickets and waiting. AI Triage categorizes and routes each request by topic, role, urgency or custom logic; Dynamic Forms pre fill based on role and department; and the agent can resolve requests itself (password resets, access provisioning, troubleshooting) or execute actions directly in connected MDM, IAM and ATS tools through Power Actions. A single platform holds all operational data (employee records, assets, permissions and request history) by connecting HRIS, MDM and IAM, so every request carries full context automatically. The AI Assistant pulls from Notion, Confluence and Google Workspace to suggest relevant knowledge in Slack or Teams before a request is even submitted, and triggers such as a start date can kick off multi step onboarding and offboarding workflows across systems. When a request needs judgment, the agent escalates with a clean, complete handoff to a human, and rapid approvals with fallback rules and Slack or Teams notifications keep processes moving. Enterprise grade reporting tracks resolution rates, costs, SLA performance and bottlenecks in real time.