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    <title>Agentic Index: enterprise operations agents change log</title>
    <link>https://agenticindex.io/rankings/enterprise-operations-agents</link>
    <atom:link href="https://agenticindex.io/feeds/enterprise-operations-agents.xml" rel="self" type="application/rss+xml" />
    <description>Verified changes to enterprise operations agents, from the Agentic Index change log. Every entry is dated and sourced from public vendor material.</description>
    <language>en-us</language>
    <copyright>Free to reuse with a visible link to agenticindex.io. Terms: https://agenticindex.io/use-this-data</copyright>
    <lastBuildDate>Sat, 26 Sep 2026 12:00:00 GMT</lastBuildDate>
    <ttl>720</ttl>
    <image>
      <url>https://media.base44.com/images/public/69e4cec10b4126d233ee7ee4/a44c0d34a_generated_image.png</url>
      <title>Agentic Index: enterprise operations agents change log</title>
      <link>https://agenticindex.io/rankings/enterprise-operations-agents</link>
    </image>
    <item>
      <title>Boomi Agent Control Tower now supports adding provider agents at the account level, manually or through AI Catalog.</title>
      <link>https://agenticindex.io/change-log/boomi</link>
      <guid isPermaLink="false">agenticindex.io:change:boomi-sfjuge-2026-09-26</guid>
      <pubDate>Sat, 26 Sep 2026 12:00:00 GMT</pubDate>
      <category>Observability / auditability</category>
      <category>Enterprise operations agent</category>
      <category>Agent builder</category>
      <category>Multi-agent platform</category>
      <description><![CDATA[<p>Boomi Agent Control Tower now supports adding provider agents at the account level, manually or through AI Catalog. When connecting Salesforce, Microsoft Copilot, or Snowflake Cortex, customers can choose scheduled Boomi Sync or API Push. API Push lets customers supply metadata and usage metrics that those providers do not return through Boomi Sync.</p><p><strong>Why it matters:</strong> Organizations can choose between automatic inventory synchronization and supplying the measurements needed for agent oversight. API Push requires customers to implement and maintain the data feed, so monitoring coverage depends on their integration.</p><p>Impact: Medium. Verification: Partially Verified. Type: Observability / auditability.</p><p>Evidence: <a href="https://help.boomi.com/docs/Atomsphere/Release_Notes/AI/ai_sep_2026">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/boomi">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Atlassian began rolling out five capacity planning tools in Rovo MCP, grouped under read_capacity_planning and write_capacity_planning.</title>
      <link>https://agenticindex.io/change-log/atlassian</link>
      <guid isPermaLink="false">agenticindex.io:change:atlassian-ivhtxu-2026-09-24</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>MCP / tool calling / API</category>
      <category>Enterprise operations agent</category>
      <category>Customer support agent</category>
      <description><![CDATA[<p>Atlassian began rolling out five capacity planning tools in Rovo MCP, grouped under read_capacity_planning and write_capacity_planning. Agents can retrieve allocations, search nonproject work, update allocations, and create or update nonproject work. Organization administrators control access to the toolsets in Atlassian Administration.</p><p><strong>Why it matters:</strong> Teams can connect planning assistants to staffing allocations with separate read and write permissions. Buyers should confirm tenant rollout and explicitly enable the appropriate toolsets before relying on automated planning workflows.</p><p>Impact: Medium. Verification: Partially Verified. Type: MCP / tool calling / API.</p><p>Evidence: <a href="https://developer.atlassian.com/cloud/rovo-mcp/changelog/">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/atlassian">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Box introduced Doc Split APIs to divide a PDF into separate documents and save them to a chosen Box folder.</title>
      <link>https://agenticindex.io/change-log/box</link>
      <guid isPermaLink="false">agenticindex.io:change:box-18gg8z-2026-09-24</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>MCP / tool calling / API</category>
      <category>Enterprise operations agent</category>
      <category>Agent builder</category>
      <description><![CDATA[<p>Box introduced Doc Split APIs to divide a PDF into separate documents and save them to a chosen Box folder. Manual mode uses explicit page ranges, while smart mode interprets natural language instructions such as splitting at QR code separators or isolating signature pages. The asynchronous API creates a job through POST /2.0/document_splits and exposes its status and generated files through a GET endpoint. Requests use API version 2026.0, and smart splits consume one AI Unit per four pages.</p><p><strong>Why it matters:</strong> Teams can automate document packet preparation before extraction or review without manually separating PDFs. Buyers should account for AI Unit consumption and verify the returned page groupings before routing sensitive documents.</p><p>Impact: High. Verification: Verified. Type: MCP / tool calling / API.</p><p>Evidence: <a href="https://developer.box.com/changelog/2026#introducing-box-doc-split">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/box">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Dust added controls for credit spend checkpoints on individual agents in Agent Builder and across the workspace in Usage settings.</title>
      <link>https://agenticindex.io/change-log/dust</link>
      <guid isPermaLink="false">agenticindex.io:change:dust-17zlgx-2026-09-24</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>Human approval / guardrails</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Dust added controls for credit spend checkpoints on individual agents in Agent Builder and across the workspace in Usage settings. Admins and managers can configure the gate, which pauses an agent after a message consumes at least 600 LLM token credits and asks whether to continue.</p><p><strong>Why it matters:</strong> Teams can require a human decision before expensive tasks consume more credits while allowing trusted agents to run without that interruption. Review which agents receive an exemption when setting spending policies.</p><p>Impact: High. Verification: Verified. Type: Human approval / guardrails.</p><p>Evidence: <a href="https://docs.dust.tt/docs/changelog#more-control-over-credit-spend-checkpoints">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/dust">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Tines released Records API v2 with endpoints for reading records and record types, searching records, and aggregating results.</title>
      <link>https://agenticindex.io/change-log/tines</link>
      <guid isPermaLink="false">agenticindex.io:change:tines-xug3l0-2026-09-24</guid>
      <pubDate>Thu, 24 Sep 2026 12:00:00 GMT</pubDate>
      <category>MCP / tool calling / API</category>
      <category>Security / SOC agent</category>
      <category>Agent builder</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Tines released Records API v2 with endpoints for reading records and record types, searching records, and aggregating results. Requests can select fields by name or ID and include linked cases, child records, and full artifacts in the same call. The API standardizes response and error handling for workflows that retrieve Records data.</p><p><strong>Why it matters:</strong> Teams building agent workflows against Tines can reduce chained retrieval calls and custom parsing logic. The new version provides a clearer integration surface for retrieving only the operational context a workflow needs.</p><p>Impact: Medium. Verification: Verified. Type: MCP / tool calling / API.</p><p>Evidence: <a href="https://www.tines.com/stories/whats-new/records-v2-api-read-endpoints/">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/tines">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Clio added Canadian case law and legislation to Vincent for research, drafting, analysis and citation verification.</title>
      <link>https://agenticindex.io/change-log/clio</link>
      <guid isPermaLink="false">agenticindex.io:change:clio-18ovuy-2026-09-23</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Clio added Canadian case law and legislation to Vincent for research, drafting, analysis and citation verification. The integrated collection includes more than 567,000 judicial decisions plus federal and provincial legislation across Canada's common law provinces. Quebec and Nunavut legislation remain in progress and are outside the announced completed coverage.</p><p><strong>Why it matters:</strong> Firms handling Canadian matters can now evaluate Vincent against a broader body of domestic authority within their research workflows. Jurisdictional gaps remain material when deciding whether its coverage fits a firm's practice.</p><p>Impact: Medium. Verification: Verified. Type: Agent capability.</p><p>Evidence: <a href="https://www.clio.com/about/press/vincent-by-clio-canadian-case-law/">Official announcement</a></p><p>Source: <a href="https://agenticindex.io/change-log/clio">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Forest's September release lets Claude, Dust and other MCP clients start Forest Workflows through its MCP server.</title>
      <link>https://agenticindex.io/change-log/forest-admin</link>
      <guid isPermaLink="false">agenticindex.io:change:forest-admin-17p4b5-2026-09-23</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Workflow orchestration</category>
      <category>Enterprise operations agent</category>
      <category>Agent infrastructure</category>
      <description><![CDATA[<p>Forest's September release lets Claude, Dust and other MCP clients start Forest Workflows through its MCP server. Decision steps now offer Automatic (Deterministic) execution, evaluating conditions against preceding Get Data steps without model interpretation during execution. Manual, AI assisted and Full AI modes remain available for decisions that need interpretation.</p><p><strong>Why it matters:</strong> Operations teams can make governed business processes available to external agents while keeping predictable routing under explicit rules. Buyers can distinguish where a model's judgment is necessary from the parts of a process that should behave consistently on every run.</p><p>Impact: Medium. Verification: Verified. Type: Workflow orchestration.</p><p>Evidence: <a href="https://forest.app/blog/forest-release-notes-september-2026">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/forest-admin">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Harvey added agentic search for connected SharePoint, OneDrive, and Google Drive content.</title>
      <link>https://agenticindex.io/change-log/harvey</link>
      <guid isPermaLink="false">agenticindex.io:change:harvey-n5kzn9-2026-09-23</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integrations</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Harvey added agentic search for connected SharePoint, OneDrive, and Google Drive content. Users can have Harvey find relevant documents directly instead of locating and selecting the files themselves.</p><p><strong>Why it matters:</strong> Legal teams evaluating access to institutional knowledge can assess whether Harvey retrieves the right material from their existing document systems with less manual preparation.</p><p>Impact: Medium. Verification: Partially Verified. Type: Integrations.</p><p>Evidence: <a href="https://help.harvey.ai/release-notes">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/harvey">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Microsoft's September 23 release notes add Outlook actions that let Microsoft 365 Copilot delete, move, copy, and categorize email and…</title>
      <link>https://agenticindex.io/change-log/microsoft</link>
      <guid isPermaLink="false">agenticindex.io:change:microsoft-1k0nc7-2026-09-23</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Human approval / guardrails</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Microsoft's September 23 release notes add Outlook actions that let Microsoft 365 Copilot delete, move, copy, and categorize email and manage inbox rules and folders through natural language. Copilot requests confirmation before acting on more than five messages or changing inbox rules. The capability covers classic and new Outlook for Windows, web, Mac, and mobile.</p><p><strong>Why it matters:</strong> Teams evaluating delegated mailbox management gain a defined approval boundary for bulk actions and rule changes. Administrators can assess whether those confirmation requirements fit their operating policies before expanding use.</p><p>Impact: High. Verification: Verified. Type: Human approval / guardrails.</p><p>Evidence: <a href="https://learn.microsoft.com/en-us/microsoft-365/copilot/release-notes#september-23-2026">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/microsoft">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>FlowX.AI documented a Browser Automation node for Agent Builder, available from release 5.13.0 on SaaS.</title>
      <link>https://agenticindex.io/change-log/flowx-ai</link>
      <guid isPermaLink="false">agenticindex.io:change:flowx-ai-b7s3kq-2026-09-23</guid>
      <pubDate>Wed, 23 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Agent builder</category>
      <category>Enterprise operations agent</category>
      <category>Agent infrastructure</category>
      <category>Multi-agent platform</category>
      <description><![CDATA[<p>FlowX.AI documented a Browser Automation node for Agent Builder, available from release 5.13.0 on SaaS. The node drives a real browser through web applications that have no API, filling multi page forms, navigating portals and retrieving results from a task written in plain language. It checks outcomes against the target site's recorded state rather than the agent's own report and keeps the browser session across workflow steps. Self hosted deployments receive it with the next LTS release family.</p><p><strong>Why it matters:</strong> Banks and insurers running agents on FlowX can now reach legacy portals and third party sites that expose no integration point from inside the same governed workflow, with every run logged. Verification against the site's recorded state is the detail to test in a pilot, since an agent reporting success on a form it never submitted is the usual failure in this category.</p><p>Impact: High. Verification: Verified. Type: Agent capability.</p><p>Evidence: <a href="https://docs.flowx.ai/5.9/ai-platform/agent-builder/browser-automation">Official documentation</a></p><p>Source: <a href="https://agenticindex.io/change-log/flowx-ai">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Factorial Code introduced Factorial Actions, one configuration block that exposes a process through UI buttons, forms, Factorial One tools…</title>
      <link>https://agenticindex.io/change-log/factorial</link>
      <guid isPermaLink="false">agenticindex.io:change:factorial-1vn7jm-2026-09-22</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Human approval / guardrails</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Factorial Code introduced Factorial Actions, one configuration block that exposes a process through UI buttons, forms, Factorial One tools or backend jobs and declares required user policies. One tool contracts classify effects as READ, WRITE or DESTRUCTIVE: READ runs without asking, WRITE requests approval, and DESTRUCTIVE requests approval with an irreversible action warning; an unset effect is treated as DESTRUCTIVE. Contracts also describe preconditions, usage limits, partial failure behavior and an optional preview process, while the CLI and API preserve legacy form and UI trigger settings.</p><p><strong>Why it matters:</strong> Teams extending One can define approval boundaries alongside the code that performs business actions. Owners must classify effects accurately and configure required policies, since an empty policy list leaves an exposed action unrestricted for users who can reach it.</p><p>Impact: High. Verification: Partially Verified. Type: Human approval / guardrails.</p><p>Evidence: <a href="https://code.factorialhr.com/docs/changelog/">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/factorial">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Moveworks began rolling out an upgraded content ingestion system that reevaluates discovered content against changed filters every 15…</title>
      <link>https://agenticindex.io/change-log/moveworks</link>
      <guid isPermaLink="false">agenticindex.io:change:moveworks-1cxwf1-2026-09-22</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Integrations</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Moveworks began rolling out an upgraded content ingestion system that reevaluates discovered content against changed filters every 15 minutes without repeating full discovery and downloads. Full refreshes prioritize recently updated documents, and upgraded connectors expose failed API requests from the last 30 days directly in Data Crawling. The rollout proceeds by connector, requires no customer migration or configuration changes, and is scheduled to finish by October 31.</p><p><strong>Why it matters:</strong> Administrators gain a more targeted way to diagnose source connector failures while changing content filters without a full reload. Teams should distinguish failed request counts from missing document counts and confirm which connectors have migrated before applying the new troubleshooting procedure.</p><p>Impact: Medium. Verification: Verified. Type: Integrations.</p><p>Evidence: <a href="https://community.moveworks.com/product-updates/a-major-upgrade-to-content-ingestion-3893">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/moveworks">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Ramp launched Accounts Receivable with agents that draft invoices from contracts, prepare collection messages using customer history and…</title>
      <link>https://agenticindex.io/change-log/ramp</link>
      <guid isPermaLink="false">agenticindex.io:change:ramp-mimwoy-2026-09-22</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Ramp launched Accounts Receivable with agents that draft invoices from contracts, prepare collection messages using customer history and policy, and match incoming payments to open invoices. Finance reviews invoice drafts and sends every collection email, while unmatched payments are flagged for review. The help center confirms live core invoicing for US businesses using QuickBooks Online; NetSuite access is still subject to rollout and a waitlist.</p><p><strong>Why it matters:</strong> Finance teams can bring collections and cash application into their existing Ramp workflow while retaining control of customer communications. Buyers should verify accounting provider eligibility and distinguish free core invoicing from the paid billing schedules and revenue recognition plan.</p><p>Impact: High. Verification: Verified. Type: Agent capability.</p><p>Evidence: <a href="https://ramp.com/blog/introducing-accounts-receivable">Official blog</a></p><p>Source: <a href="https://agenticindex.io/change-log/ramp">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>ContraForce added email alerts when an agent investigation assigns an incident a malicious score at or above a configured threshold.</title>
      <link>https://agenticindex.io/change-log/contraforce</link>
      <guid isPermaLink="false">agenticindex.io:change:contraforce-15imvh-2026-09-22</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Observability / auditability</category>
      <category>Security / SOC agent</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>ContraForce added email alerts when an agent investigation assigns an incident a malicious score at or above a configured threshold. Teams can choose recipients, change the default threshold of 80, and restrict alerts to selected incident severities. Each incident generates at most one such email even if the agent investigates it again.</p><p><strong>Why it matters:</strong> Security teams can route potentially serious agent findings to people without continuously watching the portal. They should validate recipient delivery and set thresholds against their own triage workload to keep the alerts useful.</p><p>Impact: Medium. Verification: Verified. Type: Observability / auditability.</p><p>Evidence: <a href="https://docs.contraforce.com/release-notes#2026-09-22">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/contraforce">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Palo Alto Networks launched Unit 42 Continuous Frontier AI Defense, an agentic security service available worldwide by annual subscription.</title>
      <link>https://agenticindex.io/change-log/palo-alto-networks</link>
      <guid isPermaLink="false">agenticindex.io:change:palo-alto-networks-eiecv5-2026-09-22</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Security / SOC agent</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Palo Alto Networks launched Unit 42 Continuous Frontier AI Defense, an agentic security service available worldwide by annual subscription. It continuously tests changing environments, validates attack paths across applications, APIs, cloud infrastructure and other assets, and supplies prioritized remediation guidance. A routing system assigns security tasks to frontier and open weight models.</p><p><strong>Why it matters:</strong> Security teams can purchase ongoing exposure testing with remediation guidance as a managed service. Buyers can evaluate continuous coverage and subscription model options alongside their existing periodic assessments.</p><p>Impact: High. Verification: Verified. Type: Agent capability.</p><p>Evidence: <a href="https://investors.paloaltonetworks.com/news-releases/news-release-details/palo-alto-networks-delivers-anthropics-mythos-and-openais-gpt-56">Official announcement</a></p><p>Source: <a href="https://agenticindex.io/change-log/palo-alto-networks">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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      <title>Findem launched public access to Studio and Findem MCP after an earlier waitlist period.</title>
      <link>https://agenticindex.io/change-log/findem</link>
      <guid isPermaLink="false">agenticindex.io:change:findem-1z1lt5-2026-09-22</guid>
      <pubDate>Tue, 22 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Findem launched public access to Studio and Findem MCP after an earlier waitlist period. Users can try agents for free to produce succession plans, market maps, hiring briefs, and leadership benchmarks with supporting evidence and explicit decision criteria. Teams can encode their own methods into agents or access them through compatible AI clients using MCP, while retaining human control over final decisions.</p><p><strong>Why it matters:</strong> Talent teams can evaluate agents on completed planning and research deliverables before committing to deployment. Reusable methods and visible evidence give reviewers a basis for checking recommendations against their own requirements.</p><p>Impact: High. Verification: Verified. Type: Agent capability.</p><p>Evidence: <a href="https://www.findem.ai/news/findem-launches-studio-people-intelligence-platform">Official announcement</a></p><p>Source: <a href="https://agenticindex.io/change-log/findem">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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      <title>Salesforce announced beta availability of Agent Optimizer, which connects agent configuration, conversational testing, and production…</title>
      <link>https://agenticindex.io/change-log/salesforce</link>
      <guid isPermaLink="false">agenticindex.io:change:salesforce-4n5k5a-2026-09-21</guid>
      <pubDate>Mon, 21 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Enterprise operations agent</category>
      <category>Customer support agent</category>
      <category>GTM / revenue agent</category>
      <description><![CDATA[<p>Salesforce announced beta availability of Agent Optimizer, which connects agent configuration, conversational testing, and production session analysis. It can identify failure patterns, propose improvements, build regression tests, and stage changes with review points chosen by the user. The help guide documents enablement for eligible Enterprise, Performance, and Unlimited Edition customers with qualifying Einstein subscriptions.</p><p><strong>Why it matters:</strong> Agentforce teams can evaluate a single improvement workflow across development and production instead of manually moving findings between separate tools. Buyers should enable session tracing, confirm subscription eligibility, and retain review gates while validating the beta against their own regression suite.</p><p>Impact: High. Verification: Verified. Type: Agent capability.</p><p>Evidence: <a href="https://www.salesforce.com/blog/agent-optimizer/">Official blog</a></p><p>Source: <a href="https://agenticindex.io/change-log/salesforce">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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      <title>Atomicwork: Atom can now create service requests directly from a conversation, carrying the conversation's context into the request.</title>
      <link>https://agenticindex.io/change-log/atomicwork</link>
      <guid isPermaLink="false">agenticindex.io:change:atomicwork-uj8kv6-2026-09-19</guid>
      <pubDate>Sat, 19 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Atom can now create service requests directly from a conversation, carrying the conversation's context into the request. Users describe their need and Atom submits the request on their behalf, removing the separate manual form submission step.</p><p><strong>Why it matters:</strong> Employees can turn a support conversation into an actionable ticket with less repeated data entry. Service teams should evaluate how accurately conversational context populates requests before expanding use across request types.</p><p>Impact: Medium. Verification: Partially Verified. Type: Agent capability.</p><p>Evidence: <a href="https://www.atomicwork.com/product-announcements">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/atomicwork">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Beam AI added role based access control for agent permissions, dedicated US infrastructure for data residency, and Agent Monitoring, which…</title>
      <link>https://agenticindex.io/change-log/beam-ai</link>
      <guid isPermaLink="false">agenticindex.io:change:beam-ai-gkvklh-2026-09-18</guid>
      <pubDate>Fri, 18 Sep 2026 12:00:00 GMT</pubDate>
      <category>Security / enterprise</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Beam AI added role based access control for agent permissions, dedicated US infrastructure for data residency, and Agent Monitoring, which alerts Slack, Microsoft Teams or email when an agent's status, evaluation scores or failure counts cross a rule.</p><p><strong>Why it matters:</strong> Permissions, residency and alerts are the three controls enterprise buyers ask for first. Agent Monitoring turns silent failures into alerts someone will see.</p><p>Impact: High. Verification: Partially Verified. Type: Security / enterprise.</p><p>Evidence: <a href="https://beam.ai/resources/changelog">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/beam-ai">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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      <title>Harvey lets users hand any Review Table action to the Harvey Agent in plain language, including reclassifying a column, importing metadata…</title>
      <link>https://agenticindex.io/change-log/harvey</link>
      <guid isPermaLink="false">agenticindex.io:change:harvey-g597kw-2026-09-17</guid>
      <pubDate>Thu, 17 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Harvey lets users hand any Review Table action to the Harvey Agent in plain language, including reclassifying a column, importing metadata as new columns, bulk editing cells and routing flagged rows to a reviewer.</p><p><strong>Why it matters:</strong> Review tables change as a matter changes. Ask how the agent's edits are logged, and whether rerunning a column keeps cells a reviewer already verified.</p><p>Impact: Medium. Verification: Verified. Type: Agent capability.</p><p>Evidence: <a href="https://www.harvey.ai/blog/review-table-agent-actions">Official blog</a></p><p>Source: <a href="https://agenticindex.io/change-log/harvey">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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      <title>Leah AI: Leah launched Leah Contracting, an agentic contract lifecycle system built on its Leah Maestro orchestration layer, which runs multistep…</title>
      <link>https://agenticindex.io/change-log/leah-ai</link>
      <guid isPermaLink="false">agenticindex.io:change:leah-ai-1veyml0-2026-09-17</guid>
      <pubDate>Thu, 17 Sep 2026 12:00:00 GMT</pubDate>
      <category>Workflow orchestration</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Leah launched Leah Contracting, an agentic contract lifecycle system built on its Leah Maestro orchestration layer, which runs multistep workflows across legal, procurement and sales.</p><p><strong>Why it matters:</strong> Contract workflows cross teams with different authority. The orchestration layer is the part to test: which steps the agent completes and which it routes to a person.</p><p>Impact: High. Verification: Verified. Type: Workflow orchestration.</p><p>Evidence: <a href="https://leahai.com/press-releases/the-clm-era-is-over-leah-introduces-a-harness-for-enterprise-contract-work">Press release</a></p><p>Source: <a href="https://agenticindex.io/change-log/leah-ai">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>ServiceNow's August and September updates to AI Control Tower add an AI Asset Inventory with domain separation, integrations for…</title>
      <link>https://agenticindex.io/change-log/servicenow</link>
      <guid isPermaLink="false">agenticindex.io:change:servicenow-1jrh6rm-2026-09-17</guid>
      <pubDate>Thu, 17 Sep 2026 12:00:00 GMT</pubDate>
      <category>Security / enterprise</category>
      <category>Enterprise operations agent</category>
      <category>Customer support agent</category>
      <category>Multi-agent platform</category>
      <description><![CDATA[<p>ServiceNow's August and September updates to AI Control Tower add an AI Asset Inventory with domain separation, integrations for governance and monitoring, and expanded oversight features.</p><p><strong>Why it matters:</strong> AI Control Tower is ServiceNow's answer to the agent inventory problem. Domain separation matters for large enterprises and managed service providers that must keep business units apart.</p><p>Impact: High. Verification: Partially Verified. Type: Security / enterprise.</p><p>Evidence: <a href="https://www.servicenow.com/community/ai-control-tower-articles/what-s-new-in-ai-control-tower-for-august-amp-september-2026/ta-p/3597749">Official blog</a></p><p>Source: <a href="https://agenticindex.io/change-log/servicenow">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Celonis added Cloud Functions to its Orchestration Engine, so builders can call third party services or AI agents, and expanded its Agent…</title>
      <link>https://agenticindex.io/change-log/celonis</link>
      <guid isPermaLink="false">agenticindex.io:change:celonis-u5cmwe-2026-09-16</guid>
      <pubDate>Wed, 16 Sep 2026 12:00:00 GMT</pubDate>
      <category>Workflow orchestration</category>
      <category>Enterprise operations agent</category>
      <category>Agent builder</category>
      <category>Agent infrastructure</category>
      <description><![CDATA[<p>Celonis added Cloud Functions to its Orchestration Engine, so builders can call third party services or AI agents, and expanded its Agent Toolkit through MCP.</p><p><strong>Why it matters:</strong> Process mining data is most valuable when agents can act on it. Calling external agents from Celonis turns analysis into automation, with the governance questions that come with it.</p><p>Impact: Medium. Verification: Partially Verified. Type: Workflow orchestration.</p><p>Evidence: <a href="https://www.celonis.com/news/article/celonisnow-breaks-down-the-latest-celonis-platform-updates-and-why-they-matter-for-your-business">Official blog</a></p><p>Source: <a href="https://agenticindex.io/change-log/celonis">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
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      <title>ControlUp introduced Pulse AI Insights, which analyzes digital workplace telemetry to set baselines, detect deviations and prioritize…</title>
      <link>https://agenticindex.io/change-log/controlup</link>
      <guid isPermaLink="false">agenticindex.io:change:controlup-1h2bid0-2026-09-16</guid>
      <pubDate>Wed, 16 Sep 2026 12:00:00 GMT</pubDate>
      <category>Observability / auditability</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>ControlUp introduced Pulse AI Insights, which analyzes digital workplace telemetry to set baselines, detect deviations and prioritize operational issues.</p><p><strong>Why it matters:</strong> IT teams drown in endpoint alerts. Prioritization is the useful part, provided the reasoning behind each priority is visible.</p><p>Impact: Medium. Verification: Verified. Type: Observability / auditability.</p><p>Evidence: <a href="https://www.controlup.com/press/controlup-introduces-pulse-ai-insights-to-turn-it-data-into-prioritized-action">Press release</a></p><p>Source: <a href="https://agenticindex.io/change-log/controlup">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Harvey's September update lets users attach up to five knowledge sources to a single query and adds more than 150 new legal research…</title>
      <link>https://agenticindex.io/change-log/harvey</link>
      <guid isPermaLink="false">agenticindex.io:change:harvey-1l2flr3-2026-09-16</guid>
      <pubDate>Wed, 16 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Harvey's September update lets users attach up to five knowledge sources to a single query and adds more than 150 new legal research sources.</p><p><strong>Why it matters:</strong> Multi source queries let a lawyer ask one question across a data room, a knowledge base and research at once. Check that answers cite which source each point came from.</p><p>Impact: Medium. Verification: Verified. Type: Agent capability.</p><p>Evidence: <a href="https://www.harvey.ai/blog/the-brief-september-2026">Official blog</a></p><p>Source: <a href="https://agenticindex.io/change-log/harvey">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Latent Health introduced autonomous clinical agents that speed patient access to specialty therapies such as GLP-1 medications.</title>
      <link>https://agenticindex.io/change-log/latent-health</link>
      <guid isPermaLink="false">agenticindex.io:change:latent-health-12896jv-2026-09-15</guid>
      <pubDate>Tue, 15 Sep 2026 12:00:00 GMT</pubDate>
      <category>Agent capability</category>
      <category>Healthcare agent</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Latent Health introduced autonomous clinical agents that speed patient access to specialty therapies such as GLP-1 medications. The agents evaluate eligibility and gather the clinical information needed for approval.</p><p><strong>Why it matters:</strong> Prior authorization for specialty drugs is slow and document heavy. Agents that assemble the case can shorten time to therapy; the clinical judgment in each case should still sit with a person.</p><p>Impact: High. Verification: Verified. Type: Agent capability.</p><p>Evidence: <a href="https://www.latenthealth.com/press/latent-expands-ai-platform-new-generation-of-medicines">Press release</a></p><p>Source: <a href="https://agenticindex.io/change-log/latent-health">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Ramp's audit log events now include agent attribution, with an agent_name field whenever an AI agent acts on a user's behalf.</title>
      <link>https://agenticindex.io/change-log/ramp</link>
      <guid isPermaLink="false">agenticindex.io:change:ramp-4naz3l-2026-09-15</guid>
      <pubDate>Tue, 15 Sep 2026 12:00:00 GMT</pubDate>
      <category>Observability / auditability</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Ramp's audit log events now include agent attribution, with an agent_name field whenever an AI agent acts on a user's behalf.</p><p><strong>Why it matters:</strong> Finance teams need to know whether a person or an agent approved a payment. Agent attribution in the audit log is the minimum control for that.</p><p>Impact: Medium. Verification: Partially Verified. Type: Observability / auditability.</p><p>Evidence: <a href="https://docs.ramp.com/developer-api/v1/changelog">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/ramp">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Airrived launched Agentic Observability in its Agentic OS, tracing agent behavior end to end, from the integration an agent uses to the…</title>
      <link>https://agenticindex.io/change-log/airrived</link>
      <guid isPermaLink="false">agenticindex.io:change:airrived-63ssxn-2026-09-14</guid>
      <pubDate>Mon, 14 Sep 2026 12:00:00 GMT</pubDate>
      <category>Observability / auditability</category>
      <category>Security / SOC agent</category>
      <category>Agent builder</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Airrived launched Agentic Observability in its Agentic OS, tracing agent behavior end to end, from the integration an agent uses to the outcome it produces, including who created it and what permissions it holds.</p><p><strong>Why it matters:</strong> Observability that starts at the permission and ends at the outcome answers the audit question directly: which agent did this, and was it allowed to.</p><p>Impact: High. Verification: Verified. Type: Observability / auditability.</p><p>Evidence: <a href="https://www.businesswire.com/news/home/20260914862881/en/Airrived-Launches-Agentic-Observability-Giving-Enterprises-Real-Time-Visibility-and-Control-Over-Every-AI-Agent-Decision">Press release</a></p><p>Source: <a href="https://agenticindex.io/change-log/airrived">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
    </item>
    <item>
      <title>Box added admin model controls for the Box Agent, giving administrators more governance over which models the agent uses and how it…</title>
      <link>https://agenticindex.io/change-log/box</link>
      <guid isPermaLink="false">agenticindex.io:change:box-1zfecg-2026-09-14</guid>
      <pubDate>Mon, 14 Sep 2026 12:00:00 GMT</pubDate>
      <category>Security / enterprise</category>
      <category>Enterprise operations agent</category>
      <category>Agent builder</category>
      <description><![CDATA[<p>Box added admin model controls for the Box Agent, giving administrators more governance over which models the agent uses and how it operates in their organization.</p><p><strong>Why it matters:</strong> Model choice is a compliance decision for regulated content. Admin level control means the choice belongs to IT, not to each user.</p><p>Impact: Medium. Verification: Partially Verified. Type: Security / enterprise.</p><p>Evidence: <a href="https://support.box.com/hc/en-us/articles/55414179268243-Admin-model-controls-for-the-Box-Agent-Sept-2026">Official documentation</a></p><p>Source: <a href="https://agenticindex.io/change-log/box">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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    <item>
      <title>Fieldguide introduced an MCP integration that connects its audit and advisory platform to AI tools such as Claude, Microsoft Copilot and…</title>
      <link>https://agenticindex.io/change-log/fieldguide</link>
      <guid isPermaLink="false">agenticindex.io:change:fieldguide-cru037-2026-09-14</guid>
      <pubDate>Mon, 14 Sep 2026 12:00:00 GMT</pubDate>
      <category>MCP / tool calling / API</category>
      <category>Enterprise operations agent</category>
      <description><![CDATA[<p>Fieldguide introduced an MCP integration that connects its audit and advisory platform to AI tools such as Claude, Microsoft Copilot and ChatGPT. Users can query engagement data and check request status from those assistants.</p><p><strong>Why it matters:</strong> Audit engagement data is confidential client information. Firms connecting it to a general assistant should confirm which engagements each user can reach through the connector.</p><p>Impact: High. Verification: Verified. Type: MCP / tool calling / API.</p><p>Evidence: <a href="https://changelog.fieldguide.io/fieldguide-mcp-344255">Official changelog</a></p><p>Source: <a href="https://agenticindex.io/change-log/fieldguide">Agentic Index change log</a>. Free to reuse with a link back. <a href="https://agenticindex.io/use-this-data">Terms</a>.</p>]]></description>
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